Starwood Hotels & Resorts Reviews in Stamford, CT | Glassdoor

Starwood Hotels & Resorts Stamford Reviews

14 reviews

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Stamford, CT

2.0
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Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
4 Ratings

14 Employee Reviews

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Pros
  • Wonderful culture and good work/life balance (in 54 reviews)

  • Employee rate called starhot offers best rates and staff discounts to for leisure stay at thousands of excellent hotels around the world (in 30 reviews)

Cons
More Pros and Cons

  1. Helpful (6)

    "Starwood IT, mix of good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Starwood Hotels & Resorts full-time

    Pros

    Some new tech (over a decade ago)
    Plenty of work
    Unpaid overtime not too much
    Some good people

    Cons

    Told not to think, just go along, even if what they say isn't true
    Claim credit for your work, tell you will say they did it (heard from senior people elsewhere they really did claim credit)
    Some managers and people will tell you 'they will just say' something bad about someone or you even if not true, and tell you it's Ok
    Silos, can't reach outside box, if get cross functional team solving problems, they'll put a stop to it, mix of politics and incompetence
    Tell people to give opportunity to others, favoritism, downwards in skill
    Can't make big changes, even when really needed
    Poor project management, have been in trouble by saying management was good when asked from outside, if someone talked to outgoing PM look out
    Tech was new 15 years ago but then they say anything after was wrong, don't keep innovating sometimes backwards
    Still some old mainframe thinking won't go away, batch, platform dependence
    May try to follow you after leave, got call from some manager asking where I went just after new job then he hung up. Then some strange looks at new job and checking that old manager left the company, not good. Also at next company heard they hired someone from SW, after short time they went back to SW, looked like spying on new work
    Politics, say more important who says or does than what's needed for company

    Advice to Management

    Stop trouncing people, good environments encourage innovation, don't stifle and insult people. Stop politics, favoritism, and poor project management or all top management will leave (often after politically removing last roles tech) including ceo's and CIO/CTO/CFOs even after years of churn in those same positions, with only CFO constant and then even he'll leave, or right after management and tech exodus you'll get bought out by a bigger company because you didn't listen to your best people and even tossed them out. Oh yeah that did happen when Marriott just bought SW and look at who's left (said not growing fast enough in press), now Marriott's mainframe people are coming in and starting over with noSql (not Starwood's IT, in the news) All in the news, no trade secrets and all genuine and true, common knowledge with articles and press from all.

    Can't write about new CEO, lost track. Last CEO was a tri-athalon Austrian (please search on articles, highly publicised) who said in published articles apple iOS was all the new tech needed and who wants to think about IT anymore, he said in published articles and management would actually say that. Not as uncommon a view with unenlightened ceo's unfortunately, but the new Marriott leadership knows better with articles on how new noSql big data must/will handle 4k transactions per second, since after sale it's 5x Starwood's size (4 + 1), all in the news.


  2. Helpful (4)

    "Unfortunate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Stamford, CT
    Current Employee - Anonymous in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    People, autonomy, and work/life balance

    Cons

    Starwood is a great company. Adam Aron and the board did much to tarnish that. Top Management walking away with millions of dollars each as a result of the Marriott merger while employees are left wondering whats next

    Advice to Management

    Be as transparent as possible with information on the merger

  3. Helpful (2)

    "Such a shame"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    The total compensation package including benefits remains solid across the competition. The culture is shifting towards a more remote workforce, but it still has room for improvement.

    Cons

    Since the departure of Frits, things have gone downhill... fast. Prior to his "resignation" Starwood had strong brands, a profitable business, and generally a positive outlook. The reported need for rooms growth may turn out positively with the Marriott merger, but until then, motivation is at an all time low while uncertainty about your personal/professional future couldn't be any higher.

    Advice to Management

    Set better milestones during the transition to keep everyone goal oriented. Offer actual retention bonuses rather than a facade. Make good decisive decisions, and make them as quickly as possible. Offer a sincere apology for Adam Aron who had zero interest in associates and instead only looked out for himself.


  4. "glory days were in the past."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Stamford, CT
    Current Employee - Associate Director in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 10 years)

    Pros

    Was a very creative and innovative place to work (for the travel industry) before the leadership change.

    Cons

    Large corporate environment, a lot of red tape. A lot of upper management unwilling to take risks


  5. Helpful (1)

    "Brain Drain!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Stamford, CT
    Current Employee - Anonymous in Stamford, CT
    Doesn't Recommend
    Negative Outlook

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Many great brands, excellent employee pricing for hotels; opportunities to take on new responibilities for self development; work/life balance possible, if you can draw your own line; some great, inspired people at all levels (front line to executives) that are passionate about the work, their people, brands and future possibilities; many bright people and opportunities for brands and products.

    Cons

    Some very tired, low quality brands; no, you won't be recognized or compensated for all that extra work you take on, and if it's innovative or drives revenue, your manager WILL have every right to take credit for it; if you work for someone who's willing to work 80+ hours, you can be certain that they'll demand the same of you and there's no way around it; overall leadership is lacking, with too many in management positions looking out for their own self intersts; very few actual leaders; no common goals, "my product is more important than yours"; any chance of advancement is 100% dependent on who you know, not performance based; promotion from within is slow and not compensated at the same level as external hires; current direction of the company (recent layoffs, imminent sale) has tipped the scale for overworked, disinfranchised associates; good talent is jumping ship as fast as they can.

    Advice to Management

    Too late! That opportunity has passed.


  6. Helpful (7)

    "Absolute mess at Corporate level - brain drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Stamford, CT
    Current Employee - Associate Director in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Travel benefits for employees are fantastic. Working for a visible brand is fun. Not much else here.

    Cons

    Company is in turmoil at the corporate level. All animals are jumping off the ship in light of new unpopular leadership, and an expectation that the company will be sold off in the near term. Additionally, many difficult personalities at the corporate level: a "no a**hole" policy would be welcome, but would likely clean out what's left of headquarters. Unlikely to affect you if you're working in a property.

    Advice to Management

    Help. Help. Help. Help. Help. Help. Help. Help. Help. Help. Help. Help. Help. Help. Help. Help.


  7. Helpful (2)

    "No work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in Stamford, CT
    Current Employee - Global Account Manager in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    Great hotels, benefits are fantastic and affordable, robust discounts on hotels rooms for personal use.

    Cons

    Little chance to advance up, average work week 70+hrs not included travel weeks. Upper management does not care about working mothers, take vacation time and you will pay for it and be expected to work during your time off. Leadership is in re-org and not the progressive company that was the foundation it was build on years ago.

  8. Helpful (5)

    "This company has the worst corporate politics. Leaders can't be trusted!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Stamford, CT
    Former Employee - Marketing in Stamford, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at Starwood Hotels & Resorts full-time (More than 8 years)

    Pros

    The field, hospitality, some strong brands.

    Cons

    Leadership. I find it shocking that Fritz has a 90% approval rating. Clearly these reviews are coming from hoteliers that have not spent any time in Stamford, CT (previously White Plains, NY). A good leader should surround themselves with a strong team. That is not the case with this executive team. There is so little respect for the men brought in by the current CEO. I was at a VP level and I can tell you the in fighting between SPG/Global Web, divisional brand teams, global brand teams was extremely unprofessional. It was disheartening to see leaders tear down others on "opposing" teams and only listening to their own staff rather than getting a full view. Leaders tore down the next level down versus building them up. I guess to maintain their own stature?? Not sure, but I can assure you there are some terrible people in brand leadership positions and heading up the SPG team. I am so glad to be out of that back-stabbing culture with such poor leadership. If you are living the Stamford drama...leave. I assure you there are much stronger options. After 8 years I finally woke up and I am so glad I have a healthy view on what a corporate culture should look like. You will not have that in Stamford.


  9. Helpful (7)

    "Behind the times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Developer in Stamford, CT
    Current Contractor - Developer in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Starwood Hotels & Resorts as a contractor (Less than a year)

    Pros

    It's stable for now. Plenty of free parking in the Stamford office. Most people work from home on Fri.

    Cons

    Technology is 10 years behind the times and initiatives are run by PMs. The bureaucracy and red tape you have to go through to get a browser install is insane. Good luck getting a Mac laptop. No growth if you want to learn any technology.

    Expect to be in meetings and more meetings.

    Advice to Management

    Get more Engineers that know technology.


  10. Helpful (5)

    "Corporate...not a happy or inspired place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Starwood Hotels & Resorts full-time (More than 5 years)

    Pros

    Global focus. Product is pretty good however company is "dumbing it down" under new leadership team. Thank goodness for Barry S. handing them great brands and product. They would not get there on their own with current team.

    Cons

    Leadership, a lot of backstabbing, most associates at corporate at pretty disgruntled. Most of the strong talent has already left.

    Advice to Management

    CEO should surround himself with stronger players and admit that he has made some mistakes when it comes to his direct reports.


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