Starwood Retail Partners Reviews | Glassdoor

Starwood Retail Partners Reviews

Updated February 7, 2019
35 reviews

Filter

Filter


3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
3 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. Helpful (1)

    "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in South Barrington, IL
    Current Employee - Administrative Assistant in South Barrington, IL
    Recommends
    Positive Outlook

    I have been working at Starwood Retail Partners full-time (Less than a year)

    Pros

    Progressive, empowering and wonderful. Made to feel like part of the team from the moment I walked in the door. Accepting of progressive changes to procedures.

    Cons

    I have experienced nothing negative

    Advice to Management

    Keep doing what you are doing!!


  2. Helpful (1)

    "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator
    Current Employee - Marketing Coordinator
    Recommends
    Negative Outlook

    I have been working at Starwood Retail Partners full-time (More than a year)

    Pros

    Great benefits, flexibility schedule, fast-paced environment, opportunity to grow if you’re willing to move.

    Cons

    No training, leadership is lacking at the Corporate and mall level, no communication between Corporate and mall teams, turnover rate has been extremely high. Salary is averaged for my market.

    Advice to Management

    -Implement a training program for all postitions. If you’re expecting your Marketing Directors to train, you might want to re-elevate who you have in those positions.
    - Reward people who are doing the work and get rid of people who are collecting a pay check for playing on their phones.
    -Recognition for the whole department would be nice. Your directors might be the face but who do you think is actually doing the work..

  3. "Specialty Leasing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Starwood Retail Partners full-time

    Pros

    Great benefits. Ability to be creative in deal making

    Cons

    Communication between corporate and mall level


  4. Helpful (6)

    "Be Cautious Of Joining The Specialty Leasing Program..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Leasing Coordinator in Chicago, IL
    Former Employee - Specialty Leasing Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Starwood Retail Partners full-time (More than a year)

    Pros

    - Exceptional benefits program.

    - Reasonable pay for an entry level position.

    - Inviting work atmosphere depending on the mall management team placed on.

    Cons

    I held a position in the Specialty Leasing department, and it is a
    culture of confusion. There is a lack of true leadership, and it has a
    cultivated values of dominance and irresponsibility from upper
    management. Unrealistic
    expectations have been set for Specialty Leasing Managers,
    Representatives, and Coordinator, thus causing tension between
    parties. It is immensely difficult to collaborate and execute goals
    effectively with ambiguous standards/polices that alter on a weekly
    basis. I can appreciate a company that wants to hold their program to
    a high regard, however you cannot negate the direction, training and
    responsibility needed to do so! Invest the time and resources into
    constructing a consistent specialty leasing program across the
    portfolio.

    Advice to Management

    - Develop a legit training program for new employees, shadowing an
    overworked, or better yet another confused employee is
    unaccommodating.

    - Create polices that reflects the true standards of the company, and
    not what is just acceptable or unacceptable at the whim of upper
    managements discretion.

    - Structure clear expectations, so there is less hand holding of
    tenants. I do not know what to chase: late rent payments, certificates
    of insurance, visual merchandising plans, sign renderings or
    certificates from the city….IT IS ABSURD!

    - Decide if the visuals are just as significant as a closed real estate
    deal…I have found that SL managers do not push the importance of
    visuals in these initial meetings, and coordinator are left to figure
    out the specifics with unadapting operators, who do not understand or
    adhere to our visual merchandising request.

    - Learn the difference between visual merchandising and a clean mall,
    because there is a colossal difference between wanting personal items
    out of plain site and desiring full submissions of fixtures,
    furnishings, and display selections. In order to get current and
    prospective tenants to believe our standard, we must enforce it across
    the board. We cannot allow for prior tenants to get away with tidy
    carts, and require the works for new operators.


  5. Helpful (6)

    "Below Average Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialty Leasing Manager in Chicago, IL
    Current Employee - Specialty Leasing Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Starwood Retail Partners full-time (More than 3 years)

    Pros

    Company – Great Benefits. the mall teams are normally fantastic. The company has capital so they are reinvesting in the properties and trying to improve the outlook of the company. The new CEO is good and he is trying to the change the culture but he faces a long road ahead of him.

    Specialty Leasing – Most programs have a coordinator. The bonus program is 40% of your base salary. Flexibility in setting your weekly schedule and good work-life balance.

    Cons

    Specialty Leasing –. Below average base salary. Fear based culture in the department. The higher ups of the department are very much disconnected with the field and current challenges of the industry. The department has standards, policies, and visuals that most other developer are not requiring. Who wants to have 10+ emails and 3 conference calls about why a tenant's RMU fixture is green instead of blue. In my experience, getting deals done is extremely difficult and was soul sucking to me. Potential tenants know how difficult Starwood is to work with which makes even bringing deals to the table difficult. department is run very much like it is 2000-2004

    Advice to Management

    It is time for a change in leadership in the specialty leasing department. Promote your best people regaurdless of how many years they have in the industry. This is not 2004, adjust and innovate or get left behind.


  6. Helpful (5)

    "Great benefits but be aware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialty Leasing Manager in Chicago, IL
    Former Employee - Specialty Leasing Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Starwood Retail Partners full-time (More than 3 years)

    Pros

    In my tenure at Starwood, I can say the benefits that were offered were some of the best around. Also, if you're one of the lucky ones to have a wonderful local level team, your job will be much easier. Flexibility in your work schedule as well as paid time off offered are some perks to working here.

    Cons

    Communication between corporate management and local management is almost non existent. HR is severely lacking as well. You have to be afraid of saying anything in confidence because rest assured it will be repeated ans everyone will know your business. Turnover rate seems extremely high in SL and Marketing departments. Low salary compared to competition and low chance of promotion.

    Advice to Management

    Understand and take into considerstion what the local teams have to say. Serious culture change needs to start from some of the top level VP's. One day of culture training is not going to change the way a company is run- I highly suggest focusing on where the issues truly exist ( work starting from the top). A major restructuring should be done in all departments. 3 conference calls a week will not bring business into the malls. Stop promoting people who do nothing and start rewarding those who work hard and who want to excel in their careers.


  7. "Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place for a summer internship

    Cons

    None that I can think of

  8. Helpful (1)

    "Great Company to work for!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice location. Excellent benefits. Good people

    Cons

    The office is always cold


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing in Chicago, IL
    Current Employee - Leasing in Chicago, IL
    Recommends
    Neutral Outlook

    I have been working at Starwood Retail Partners full-time (More than a year)

    Pros

    Great environment and very entrepreneurial

    Cons

    Lot of changes at the executive level. All good changes, but unsettling.

    Advice to Management

    None


  10. "intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great management great experience. Love working here

    Cons

    cant think of any cons