State Department Federal Credit Union Reviews | Glassdoor

State Department Federal Credit Union Reviews

Updated June 15, 2017
16 reviews

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Full-time Part-time

2.7
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16 Employee Reviews

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  1. Helpful (3)

    "State Department Federal Credit Union"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Alexandria, VA
    Current Employee - Manager in Alexandria, VA
    Recommends

    Pros

    Advancement opportunities
    Salary
    Benefits
    Great group of colleagues
    Employee activities
    Location
    Flexible work schedule
    Metro accessible
    Stipends for parking and cellphone use
    Discounted movie tickets

    Cons

    Employees are inundated with utilizing mulitiple systems to perform required job duties interacting with customers to resolve problems and transactions.

    Advice to Management

    It's important to have regular if not periodic visits to all departments interacting with staff.
    It's important to listen to employees directly involved in the day to day functions of the company.


  2. "MSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Msr in Alexandria, VA
    Former Employee - Msr in Alexandria, VA
    Doesn't Recommend
    Negative Outlook

    I worked at State Department Federal Credit Union full-time (More than 3 years)

    Pros

    The pros are the people that you meet while you work there. I gained a lot of banking experience and understanding.

    Cons

    The manager are not very good. The lack the ability to train and push their employees to the next level.

    Advice to Management

    Training, Replace Managers

  3. Helpful (3)

    "Dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Alexandria, VA
    Current Employee - Director in Alexandria, VA
    Doesn't Recommend

    Pros

    Pros: Nice Compensation, Metro Accessible, No Work Stress Environment

    Cons

    Toxic . Negative Atmosphere.

    Executive team openly disparages colleagues. The disdain for each other and distrust that filters throughout the organization touches every management head resulting in a highly siloed organization.

    From the top down, employees trickle in somewhere around 9:30-10, hours are very friendly, however, sense of urgency is lacking, resulting in a lack of overall growth. Very political for a small organization, relationships are purely based upon whether or not senior management team 'likes you' irrelevant of performance. Again - this is reflected in our low growth.

    Advice to Management

    Board elections every 3 years is just plain good, common sense - do it. The cronyism has choked the organization. Fish stinks from the head down - change the C-team if you truly want to grow and serve your members.


  4. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at State Department Federal Credit Union full-time

    Pros

    There are always advancements available for employees

    Cons

    None at this time to report


  5. "My Honest Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at State Department Federal Credit Union full-time

    Pros

    It's a paycheck and a starting point. Get out while you are ahead.

    Cons

    The place is disorganized. All employees are cut throat and ready to destroy one another. The stress is high and the pay is low. There is very little room for growth. Interacting with fellow employees is a nightmare. Everyone does the bare minimum and no one goes out of their way to help their co-workers. It's difficult to learn your role properly because attitudes are so threatening.


  6. "Not a pleasant place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at State Department Federal Credit Union full-time

    Pros

    Benefits, work hours, most challenging works done by vendors and consultants (this would be a con for some)

    Cons

    Too much politics in such a small financial institution


  7. "Member Service call center"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Department Federal Credit Union full-time

    Pros

    Holiday's off are always a good thing

    Cons

    pay is below average for role

    Advice to Management

    Change management

  8. "Great Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Department Federal Credit Union full-time

    Pros

    Great Benefits, Flexible Schedule, Awesome Pay, and Fun environment.

    Cons

    Some Departments are not effective in working together.

    Advice to Management

    Nothing they are all great!


  9. Helpful (4)

    "Worst management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at State Department Federal Credit Union full-time (More than 3 years)

    Pros

    Commute if you live in the area and benefits if you are single with no kids. They have a great internship program in the summer and sometimes year around

    Cons

    No room for growth the only way to get promoted is it your are friends with management. Promotion are not based on skills. Managers only point out the negative and not the positive. Very negative and unprofessional environment coworkers gossip. Pay is very low for all the daily duties you are assigned. They charge you to park in company garage.

    Advice to Management

    Allow room for growth and point more about the positive instead of the negative.


  10. "Good but could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at State Department Federal Credit Union full-time

    Pros

    Nice organization, offers 401k, some managers are great to work with, free vision insurance.

    Cons

    Salaries are low and should be higher for the amount of work that is completed daily.

    Advice to Management

    Pay more money to loyal employees


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