State Farm Reviews | Glassdoor

State Farm Reviews

Updated July 26, 2017
1,488 reviews

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3.0
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State Farm President and CEO Michael L. Tipsord
Michael L. Tipsord
195 Ratings

1,488 Employee Reviews

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  1. Helpful (1)

    "Claims specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Tempe, AZ
    Current Employee - Claims Representative in Tempe, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at State Farm full-time (More than 10 years)

    Pros

    Great benefits including a pension

    Cons

    Lack of adequate training in the new model. Lack of resources and willingness for the company to retrain . The company used to provide excellent thorough training but is not gone to modules and no expert's to ask available. Been working there for 23 years and have decided this is the end of the line. I cannot deal with an inefficient company who's management refuses to listen to their employees needs

    Advice to Management

    Authorize retraining with experience trainers and offer the opportunity to contact that trainer for any future needs


  2. "Personally not satisfied with this company who seem to only care about profits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Producer
    Former Employee - Insurance Producer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at State Farm full-time (More than a year)

    Pros

    Some of the coworkers were amazing people and helpful.

    Cons

    The agents and corporate office are uncaring unless you and your office are top sellers.

    Advice to Management

    Think about the customers more than your profits. Consider your employees when you make company decisions.

  3. "Insurance Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    Small agency with benefit of familiarity with client base.

    Cons

    Minimal room for growth/advancement unless working toward owning an agency.


  4. "Claims Adjuster"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm full-time

    Pros

    Large company many positions to apply for within

    Cons

    Hard to be release from a bottom position to move up like they promise you


  5. "ok"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm full-time

    Pros

    good location good office conditions product is helpful to consumers and small businesses

    Cons

    too large of company easy to get lost in corporate bureaucracy


  6. Helpful (1)

    "Overall Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quote & Bind Sales Representative in Dunwoody, GA
    Former Employee - Quote & Bind Sales Representative in Dunwoody, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at State Farm part-time (More than a year)

    Pros

    There was a lot of knowledge gained during training as well as on the job. There is a lot of room for advancement.

    Cons

    There were too many people in management that shouldn't be. Also they were hiring too frequently with not enough labor.


  7. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    State Farm offers good benefits including insurance, 401k, pension, etc. There are also good opportunities for personal development and promotions.

    Cons

    Some challenges currently with State Farm pertain to work/life balance as well as office closures. There are also some current challenges with training.

  8. Helpful (4)

    "Get In then Get Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Associate -ILR in Dunwoody, GA
    Current Employee - Claims Associate -ILR in Dunwoody, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at State Farm (More than a year)

    Pros

    Competitive pay. Paid Time Off. Holiday shift bids. It looks great on a resume.

    Cons

    The metrics can seem impossible to meet a times. You are literally a verbal punching bag to rude customers and the agent staff members. Your calls are monitored, recorded, and scructinized with a fine tooth comb. They expect the associates to perform with the perfection of robots, yet be human and compassionate. All of which is done while multi-tasking, listening, interpreting, being empathetic and having the customer off the phone in 15 minutes 45 seconds. If you are desperate for a job and concerned mostly about the pay and not with job satisfaction, this is the place for you.

    Advice to Management

    How do you all not concern yourselves with such a high turn over rate? There is a reason this department is a revolving door.


  9. Helpful (1)

    "A stable company but they are stuck in their old ways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Analyst in Dunwoody, GA
    Current Employee - Test Analyst in Dunwoody, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at State Farm full-time (More than a year)

    Pros

    The company appears to be pretty stable. From what I hear they never had any lay offs. The health benefits are good but the premiums are expensive (depending on your health plan). The work life balance is decent in the systems department but it depends on who you work for.

    Cons

    Too many unnecessary out dated processes. Middle and upper management mentality need to change and embrace the modern world. If the mind set of the company don't change they will continue to be left behind.


  10. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at State Farm part-time

    Pros

    Can learn a lot about sales

    Cons

    No benefits, tons of cold calling

    Advice to Management

    Pay people for their work


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