State Farm Reviews | Glassdoor

State Farm Reviews

Updated November 19, 2017
5,907 reviews

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3.2
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State Farm President and CEO Michael L. Tipsord
Michael L. Tipsord
1,196 Ratings

5,907 Employee Reviews

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Pros
Cons
  • Used to have a really good work/life balance until they changed to a point system (in 265 reviews)

  • No work life balance even though the company preaches it (in 105 reviews)

More Pros and Cons

  1. "Anonymous"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at State Farm full-time

    Pros

    The company has good benefits. The most attractive benefit is a defined benefit retirement plan.

    Cons

    The company is being run like a factory. All employees are treated like children in grade school. Production appears to be the primary focus regardless of one's department.

    Advice to Management

    The CEO needs to be replaced and all employees should be treated like adults unless they have performance problems. I suspect the company will continue to set record underwriting losses, slip further behind in the JD Power and Associates Customer Service ratings and lose business if they don't turn things around immediately.


  2. Helpful (4)

    "Not what it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bloomington, IL
    Current Employee - Anonymous Employee in Bloomington, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at State Farm full-time (More than 10 years)

    Pros

    They still offer insurance, 401K w/some matching, pension though as a new hire I wouldn't count on it.

    Cons

    The company is no longer family friendly. Limited life/work balance and no flexibility. Many of the professional jobs are time card and they eliminated the sick leave and work from home flexibility. Micro-managing and lack of support for the agency force is a common vision.

    Advice to Management

    Don't even know where to start. This company needs leaders not micromanagers. These are professional level jobs and the employees are treated like children with no flexibility and development. This is not a stock company and shouldn't be run like one.

  3. Helpful (1)

    "Point System"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Associate in Richardson, TX
    Current Employee - Claims Associate in Richardson, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at State Farm full-time (Less than a year)

    Pros

    Advancement opportunities if you have a degree and prior experience. They will work with you on getting experience if you want to go into management.

    Cons

    So I work in a department of about 70 employees. They only allow 5 employees to be off at one time per day. Imagine trying to schedule your doctor appointments around this else you get points. They promote good health but at the same time this point system discourages you from seeing your doctor when you need to. Hypocrisy I say. Something needs to change.

    Advice to Management

    Research any antonym of pragmatic. and do the opposite.


  4. Helpful (1)

    "employment review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at State Farm full-time (More than 10 years)

    Pros

    Working for State Farm allows for many opportunities to learn how to work for and with the public.

    Cons

    The company that was once one of the best work environments is now one of the worst work environments to work in. The members of leadership are controlling, inflexible, and micro manage every aspect of the employees' present.

    Advice to Management

    Make being a leader a higher priority over a manager. State Farm management should consider experienced employees for promotional opportunities.


  5. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great opportunity to learn and grow. Great, positive team. Multiple opportunities for career development. All costs associated with licenses were reimbursed.

    Cons

    The agent that I worked for did not offer any benefits. Most of the agents have < 10 employees. Sales goals can make your job very stressful.


  6. "great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at State Farm full-time

    Pros

    good boss and nice benefits

    Cons

    not a lot of room to move up unless you want to open a state farm.


  7. Helpful (3)

    "Work/Life - Not Even Close"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Total Loss Representative in Tempe, AZ
    Current Employee - Total Loss Representative in Tempe, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at State Farm full-time (More than a year)

    Pros

    The benefits are industry standard for insurance, some good people. Some good management.

    Cons

    Typical call center, no paid sick time. Phones, phones, phones. Schedules that are just plain ridiculous. Blackout days, you can't even use the vacation you earned.

    Advice to Management

    Get real State Farm, you aren't better than everyone else. Your pay is just horrible compared to other insurance companies. You are an average of almost 10k per year less than others, that is why your turnover is so high. But thanks for the great training.

  8. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Security Intern in Bloomington, IL
    Former Employee - Information Security Intern in Bloomington, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at State Farm (More than a year)

    Pros

    Take advantage of all of the benefits of the internship! Also everyone is super helpful

    Cons

    The only con is that life at State Farm can be slower paced than most companies


  9. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Philadelphia, PA
    Current Employee - Claims in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at State Farm full-time (More than 10 years)

    Pros

    Fortune 500 company, been around for many years.

    Cons

    I wish some benefits were better


  10. Helpful (1)

    "ILR Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm part-time

    Pros

    Unlimited PTO as long as you show up to work. You accumulate PTO as you work.
    Great benefits

    Cons

    This position is very limited when it comes to helping the customer. The expectations are constantly changing and the micro managing is Ridiculous


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