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What people are saying about State Farm
Salaries in Insurance
15 days ago
I’ve been with State Farm for about 13 years and I am making 70,000 a year working my ass off in commission sales. I do get a base but I do very well and work really hard. I don’t even know what other sales people make. Is $70,000 a year good? I work about 10 hours a day And I do bust my ass. I just feel like the chargebacks kill me and if I didn’t have chargebacks I would be making probably 80,000 a year and I’d feel better about that. What do most sales people make in insurance?
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and enjoyed working there" (in 1683 reviews)
- "It was good pay but I had worked there for over 20 years so I had earned to the salary." (in 842 reviews)
- "It's very interesting and you meet great people!" (in 651 reviews)
- "Great work life balance and I hardly ever feel like I have to stay for overtime." (in 409 reviews)
- "The training is great at teaches you a lot about the company and what they stand for." (in 397 reviews)
- "Micro management and very goal oriented" (in 500 reviews)
- "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." (in 261 reviews)
- "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." (in 239 reviews)
- "Low salary for office staff members that must be supplemented with too lofty of goals." (in 235 reviews)
- "Many positions have a low salary that is commission based and pressure you to sell policies to customers who cannot always afford them." (in 158 reviews)
Ratings by Demographics
This rating reflects the overall rating of State Farm and is not affected by filters.
Reviews about "benefit"Return to all Reviews
- 5.0Jun 13, 2008Technical analystCurrent EmployeeBloomington, IL
State Farm is a stable foundation. When folks are young, they like to be on the bleeding edge of the workforce and technology and that is great for them and their industry; however, they will find that it takes constantly re-inventing yourself and the things you represent. For the long haul, people should realize the importance of having a secure place to work that enables you to live the life you want. You can get burned out over long periods if you always live to work. State Farm enables you to get what you need to live, both as an employee and a customer. A tremendous compliment to the progress of society.
The retirement benefits are a bit lower than some other companies and some people cannot handle the move to mid-Illinois. Those are really the only negatives to working there.
- 5.0Aug 16, 2021Business AnalystCurrent Employee, more than 1 yearBloomington, IL
Great Benefits, leadership is great, work life balance is a priority, provide various channels for development
Pay might be a little less than industry average but it is made up for with bonus and benefits
- 4.0Apr 20, 2022Sales AssociateCurrent Employee
State Farm is a wonderful company to work for although they do not offer and health benefits
No health benefits unfortunately for team members
- 3.0Jul 18, 2017Test AnalystCurrent Employee, more than 1 yearDunwoody, GA
The company appears to be pretty stable. From what I hear they never had any lay offs. The health benefits are good but the premiums are expensive (depending on your health plan). The work life balance is decent in the systems department but it depends on who you work for.
Too many unnecessary out dated processes. Middle and upper management mentality need to change and embrace the modern world. If the mind set of the company don't change they will continue to be left behind.1
- 4.0Mar 24, 2019Technology AnalystCurrent Employee, more than 3 yearsBloomington, IL
The people are the heartbeat of State Farm. For the most part, they genuinely care about what they do, aren't looking out for just themselves, and have an interest in helping others. Benefits & bonus are decent and discussions are happening to make them more competitive with other organizations.
It's a challenge to get things done quickly. Lots of politics in some departments, and some departments are adapting faster than others.
- 4.0Dec 30, 2014Underwriting Service AssistantCurrent Employee, more than 1 yearBloomington, IL
* Associates are well supported by Human Resources with several programs and benefits which supplement the competitive total-rewards compensation package, such as State Farm's commitment to furthering professional development including professional certification programs. * Opportunities for career progression are bolstered by official mentoring programs which can help to fast-track professional networking and key skills development.
Some customer time service expectations may not be met because of legacy system configuration limitations while in an extended period of being upgraded.
- 1.0Feb 5, 2021Claims Associate - ExpressFormer Employee, more than 1 year
The pay starts out at $37k. The health and benefits package and PTO is really good at 21 days a year. They offer a pension after 5 years. They also have tuition reimbursement after 6 months. That’s the only thing good about this job.
Let me just say I used to actually like this job. I worked in the express department for 2 years. It is the most micro-managed job I’ve ever done in my life. Let me break it down for you. They watch EVERYTHING you do every second of the day. You take about 50 incoming calls a day, if you spend too much time on those calls, you will be written up. I was written up for “spending 2 minutes idling”. You want a drink of water? Too bad, go to the bathroom? Too bad. There is literally a report for everything you do. They lie to you during training and say how much you’re in control, you’re not. They want you to be on the phone taking calls all day every day, if you’re not, you’ll be written up. If you take a call, and transfer that call, and then are idle for any period over 30 seconds, you will show up on a report and be having a conversation with your manager. Do not work in AILR, or the Express department, I developed anxiety from this job because it feels like you have no freedom, you are a slave worker. If you’re a claims specialist, or other department, it’s not as bad. They also grade you on performance, you’re either in the green, yellow, or red, I was In the green for 90% of my performance metrics the entire time I was with State Farm, and yet I was written up 2 times for not “meeting performance expectations” because they micro manage little things like idle time. Who cares? If an employee is hitting the mark 90% of the time, do you rally care about 2 minutes of non productivity? Oh yeah, the turnover rate is above 70% annually for this position. Oh, and for your bonus, if you get from a 1-5, the higher you score the higher bonus you get annually. I was given a 2 rating ONLY because I was written up my manager told me, so even though I hit EVERY other performance mark for the ENTIRE YEAR, worked incredibly hard that year, and deserved a 3-4, I got a 2 and got screwed out of an extra $1000 purely cause of 1 thing, makes no sense at all.6
- 2.0May 17, 2021Customer Service RepresentativeCurrent Employee, less than 1 yearMinneapolis, MN
-some agents will pay for the courses and exams for licensure -technically working for a small business -stable schedule, usually M-F -usually a small office so you get to know everyone and they can become like a second family -no experience is usually necessary and your salary to start off will impress you initially if you've only ever worked in CSR or retail spaces
-most agents won't hire you if you don't already have a license -job satisfaction really depends on your agent because they are your boss... State Farm is mostly just a name associated -there's no such thing as HR since the agents are basically in charge of everything -your salary largely depends on sales and you can't collect commission if you're not licensed -typically working in a small office so you'll probably have to be the one to quit if you don't fit in -Usually NO BENEFITS and very little PTO with no flexibility to make time up if needed -no clear opportunities for growth without pursing higher education (which you won't have time for since there is no flexibility)2
- 3.0Oct 26, 2020Customer ServiceCurrent EmployeeParker, CO
Chance to help customers lower their insurance costs.
Low base pay and very little to no benefits depending on your office of employment.
- 5.0Feb 7, 2022Software DeveloperCurrent Employee, more than 3 yearsBloomington, IL
The company has a very organized structure and all the employee benefits are very good. Health insurance is from BCBS (PPO). You will have all the freedom to put your skills and make the product better. Company will sponsor your education if you are willing to pursue further studies.
Not many downsides that I noticed.