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State Farm

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State Farm

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State Farm Employee Reviews about "state farm"

Updated Dec 4, 2021

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Found 16,504 of over 17K reviews
3.7
62% Recommend to a Friend
State Farm President and CEO  Michael L. Tipsord
66% Approve of CEO

Found 802 of over 17K reviews

3.7
62%
Recommend to a Friend
66%
Approve of CEO
State Farm President and CEO  Michael L. Tipsord
Michael L. Tipsord
3,889 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and enjoyed working there(in 1618 reviews)
  • "Pay is good if you stay a long time but then they lay you off.(in 816 reviews)
  • "It's very interesting and you meet great people!(in 636 reviews)
  • "Great work life balance and I hardly ever feel like I have to stay for overtime.(in 400 reviews)
  • "The training is great at teaches you a lot about the company and what they stand for.(in 382 reviews)
Cons
  • "management is poor and it more of a popularity contest to move within the company rather than performance based decisions.(in 484 reviews)
  • "The cons of working in an agency for State Farm is that the salary is low and lots of cold calling.(in 244 reviews)
  • "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises.(in 240 reviews)
  • "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews.(in 227 reviews)
  • "You dont own your book and commissions are low(in 146 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of State Farm and is not affected by filters.

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Reviews about "state farm"

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802
  1. 5.0
    Former Intern, more than 1 year

    They took good care of me

    Sep 20, 2014 - IT Student Intern in Bloomington, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    State Farm is a friendly work environment with a company that pays fairly and treats employees like they matter

    Cons

    The job was dull and for many others it was very stressful

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  2. 3.0
    Current Employee, less than 1 year

    Claim Associate ILR

    Nov 11, 2016 - Claim Associate-ILR (Initial Loss Reporting) in Dunwoody, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are great, and networking is made easy if you want a Career in Insurance. Also the location's building is beautiful and very professional.

    Cons

    The bad thing about working at State Farm is that the managers and higher ups micromanage very hard and faithfully. There are constant changes being made to the Process while still having to keep AHT at 17 and below which is nearly impossible.

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    3 people found this review helpful
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  4. 3.0
    Current Employee, less than 1 year

    Such a shame

    Nov 21, 2014 - Underwriting Service Assistant in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Relaxed work environment. No managers always breathing down your back.

    Cons

    Very low pay. State farm is hiring quite a bit and that's great but the starting pay is crap. I was just thankful to have a job but have already begun looking for a new one. I can't live off of the horrible pay. My team is all new people and we are all looking because of pay. If the company doesn't come to its senses, it's going to be left with only mediocre new hires who couldn't find another job.

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    2 people found this review helpful
  5. 5.0
    Former Employee, more than 8 years

    Great company Very fair

    Sep 9, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is amazing and State Farm has processes in place that ensure fair salary distribution

    Cons

    At times is very politically correct. Too much at times but that is the corporate culture now you have to watch everything you say and do.

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  6. 4.0
    Current Employee

    A solid industry

    Apr 20, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    State Farm is a wonderful company to work for although they do not offer and health benefits

    Cons

    No health benefits unfortunately for team members

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  7. 5.0
    Former Employee, more than 1 year

    Good company with. Imperatives pay

    Mar 31, 2022 - Financial Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The job is flexible and demanding at the same time.

    Cons

    A lot of competition in the surrounding areas for car insurance and State farm is expensive

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  8. 5.0
    Current Employee, more than 8 years

    Licensed Sales Producer

    Apr 9, 2018 - Licensed Sales Producer in Gladstone, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    State Farm is a wonderful company to work with. I have worked for other insurance companies and I truly feel State Farm is the best!

    Cons

    There are none that I can think of. Of course every job can have a bad day or two but I genuinely have no complaints

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  9. 3.0
    Current Employee, less than 1 year

    Customer Service Representative

    Jan 3, 2017 - Customer Service Representative in Richardson, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people that work in the State Farm Customer Care Center are warm and inviting. State Farm also has great benefits

    Cons

    State Farm Supervisors monitor and micro-manage your every move in the Customer Care Center.

    3 people found this review helpful
  10. 5.0
    Current Intern, less than 1 year

    Claims Intern

    May 25, 2017 - Claims Intern in Tempe, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Large, professional company with great resources. State Farm will reward you if you are goal oriented and invest in your career. Great training and endless opportunities.

    Cons

    People who work low wage customer service jobs get burned out on the phones just like any other company but if they take initiative they usually can work their way up in a couple years to a lot of other areas.

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