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What people are saying about State Farm
Has anyone heard the news that State Farm is ending homeowner policies in California? How will this affect Residential Property Field Adjusters? I am concerned about job security since auto and commercial jobs with State Farm in California are majority already filled.
Has anyone made the switch from Captive agency to Independent? How difficult is it to get carrier appointments and does it take a while to get appointed? I’d prefer to not join an aggregator/cluster when starting. Any advice goes a long way. I am in my mid twenties with 3 years of experience as a captive producer for an agent at State Farm. I am looking into starting my own agency.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and enjoyed working there" (in 1620 reviews)
- "It was good pay but I had worked there for over 20 years so I had earned to the salary." (in 842 reviews)
- "It's very interesting and you meet great people!" (in 644 reviews)
- "Great training and resources will be setup to do your job with confidence and continuous improvement." (in 394 reviews)
- "401k and pension." (in 284 reviews)
- "Micro management and very goal oriented" (in 494 reviews)
- "No work/life balance and lack of sympathy when it comes to unavoidable absences (including FMLA and ADA leaves)" (in 399 reviews)
- "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises." (in 258 reviews)
- "The cons of working in an agency for State Farm is that the salary is low and lots of cold calling." (in 245 reviews)
- "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews." (in 237 reviews)
Ratings by Demographics
This rating reflects the overall rating of State Farm and is not affected by filters.
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Reviews about "training"Return to all Reviews
- 5.0Feb 9, 2016Anonymous EmployeeCurrent Employee
State Farm is very helpful with its employee's in agents' offices. Their help line that any team member can call is extremely helpful and consists of nice, helpful people who know what they are doing. Agent team member training is very detailed and provides a good basis for team members to work off of. State Farm cares A LOT about their customers and providing the right price.
The only downside for me of working at State Farm is that they have no corporate offices within Chicago. I am a prospective actuary and finding a job in downtown Chicago would be ideal, but the closest corporate office is in Bloomington.
- 2.0Oct 29, 2017UnderwriterFormer Employee, more than 8 yearsWinter Haven, FL
Apparently if you are not liked your are let go last year is wrong, your system will not allow me to go further back
Advised disability manager apparently believed that she knew better than ada disability and forced employee to do training!4
- 5.0Jul 28, 2016Anonymous EmployeeCurrent Employee
Great Company to partner with to open up an agency with
extremely hard work and requires a lot of patience and to be a master of training
- 4.0Mar 5, 2021Bank Sales RepresentativeFormer Employee, less than 1 year
I started as a Bank sales rep and the training I received was helpful was good
Like any other sales job its hustle hustle hustle. So if you can't hustle and reach the numbers this job is not for you.
- 1.0Feb 3, 2021Information SecurityCurrent Employee, more than 1 yearRichardson, TX
Artificially higher salary for each hub location (that way you become indoctrinated or fail because you're ruined for any other company) Bonuses are generally fairly high unless you get rated low and are ineligible.
-There's the wrong way to do things and there's the 'State Farm' way (i.e. if you go against the culture in anyway, you become ostracized) - They pay lip service to 'up-skilling' but only allow favorite employees time and money to attend quality training beyond online videos or click-through classes - If you like business processes and enjoy talking to 5-12 different people before you get any work done related to your job, then go with State Farm's Information Security department. - They have an odd obsession with Agile and Scrum, even for non-developmental/technical teams. It rewards people who can speak in buzz words and break down work as opposed to finding an actual creative solution to actual problems. - I've spoke with multiple people who state that they would do almost anything else, but stick around because of the high salaries, raises, and bonuses (e.g. golden handcuffs). Apparently if you can deal with being generally miserable every day, then this is the job for you. - You will not be well-rounded here. State Farm is a huge company and they can afford to have people work only on one 'flavor' of a job at a time (governance, scripting, Federation, etc - only) so that if you try to leave, you are far behind your peers and don't have the well-rounded skills to keep up and get hired elsewhere (see Golden handcuffs comment) so you become stuck since you can't go anywhere else (don't do this to yourself!).1
- 3.0Feb 28, 2018Claims Associate -ILRFormer Employee, more than 1 yearRichardson, TX
Good Pay Relaxed Attire Co- Workers Ability to move up in company Managers do listen to employees and try to help out. But the management over their heads don’t help out at all. Building is brand new and very up to date.
Micro-Management. But that’s anywhere. It’s just another call center job. Training is very good and extensive but you don’t go over what you’ll actually go thru on the job. The complexity of the claims should be stressed in training. Attendance point system is HORRIBLE. Worst system for any job that’s I have been a part of. If you call in or miss a day for any reason it’s 4 points. After 8 points your on a warning and 16 your job is on the line. It can be anything from sickness, death in family, regardless they will give you the points. There are many different food choices but during most peoples lunch time they aren’t open.2
- 2.0Oct 15, 2018Anonymous EmployeeFormer Employee
You meet a good range of associates
Pay is not good for the amount of work required. System is constantly change and company expects you to know how to work it within a day with minimal training.
- 3.0Feb 24, 2020Insurance Agent Customer Service RepresentativeCurrent Employee, more than 10 yearsOviedo, FL
Small agencies with long time employees. If you're self-motivated it allows for self management. Have your own space and good hours. Variety of products to sell & service. Never boring if you like to learn new things. Company training is pretty constant. You can make as much commission as you want or depend on how hard you work.
Too much drama. Long time employees are older and set in their ways. There's no room for growth and very little team training for continued office success. Leadership isn't as strong in human relations. Staff is allowed to do as they wish too often with no serious repercussions. Very little incentives. No motivation for change. Everyone wants to be the boss. No benefits. No medical, No dental. Very little time off a year. Sick days and vacation time off are one and the same. No overtime permitted since it's salary. Time is deducted but no additional time or pay provided if you work over 80 hours. Difficult to sell because customer service work is often time consuming.
- 2.0Dec 8, 2022Claims SpecialistCurrent Employee, less than 1 yearAtlanta, GA
Health benefits. Remote work. Work life balance DURING TRAINING ONLY. Laid back culture. Breaks and lunch. Life leave. Kinda thorough training.
ALL THE TEA. Heavy on metrics. Mandatory overtime is apparently common and it’s hard to take time off once out of training. Disorganized database for procedures, so you have to always ask people where information is located or try to find it yourself. Stressful when you don’t even know what you’re looking for. Trainers on the hotline you can call for help are often too busy. Training is SUPER FAST, even for people who have licenses and no experience. Definitely recommend getting your home or designated license before applying, bc training plus that burden is ALOT! Some of the training feels backwards. I often feel like they hand you a whole bunch of random tools then tell you to go build a house…which btw you will be taught all the components of a house in ONE DAY! That’s how fast training is. People have quit during this training phase because it was too fast and difficult. THIS JOB IS STRESSFUL! They will teach you a bunch of stuff that is not relevant to your job…which makes me upset because I’m getting paid for one job while learning 2-3…and I will be “moved around as needed”. The worst part so far is the lack of consistency between what you are taught in the classroom, while shadowing, and what your manager wants/prefers. It’s so annoying because with so much information to retain, you’re prone to making the same mistakes…my manager is so new, he doesn’t even know how to help me sometimes.. Oh, and prepare to have a new managers every 2 months. I definitely feel like I should be getting paid more, but the salary is non negotiable.4