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State Farm Employee Reviews about "training"

Updated Sep 20, 2023

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Found 15,995 of over 17K reviews
3.6
61% Recommend to a Friend
State Farm President and CEO  Michael L. Tipsord
66% Approve of CEO

Found 1,936 of over 17K reviews

3.6
61%
Recommend to a Friend
66%
Approve of CEO
State Farm President and CEO  Michael L. Tipsord
Michael L. Tipsord
4,001 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits and enjoyed working there(in 1620 reviews)
  • "It was good pay but I had worked there for over 20 years so I had earned to the salary.(in 842 reviews)
  • "It's very interesting and you meet great people!(in 644 reviews)
  • "Great training and resources will be setup to do your job with confidence and continuous improvement.(in 394 reviews)
  • "401k and pension.(in 284 reviews)
Cons
  • "Micro management and very goal oriented(in 494 reviews)
  • "No work/life balance and lack of sympathy when it comes to unavoidable absences (including FMLA and ADA leaves)(in 399 reviews)
  • "Some managers do the bear minimum when it comes to annual merit rating and fighting for raises.(in 258 reviews)
  • "The cons of working in an agency for State Farm is that the salary is low and lots of cold calling.(in 245 reviews)
  • "Factored in to whether an employee is granted time off: seniority and yearly/quarterly reviews.(in 237 reviews)

Ratings by Demographics

This rating reflects the overall rating of State Farm and is not affected by filters.

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Reviews about "training"

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1936
    1. 5.0
      Feb 9, 2016
      Anonymous Employee
      Current Employee
      Recommend
      CEO Approval
      Business Outlook

      Pros

      State Farm is very helpful with its employee's in agents' offices. Their help line that any team member can call is extremely helpful and consists of nice, helpful people who know what they are doing. Agent team member training is very detailed and provides a good basis for team members to work off of. State Farm cares A LOT about their customers and providing the right price.

      Cons

      The only downside for me of working at State Farm is that they have no corporate offices within Chicago. I am a prospective actuary and finding a job in downtown Chicago would be ideal, but the closest corporate office is in Bloomington.

      1. 2.0
        Oct 29, 2017
        Underwriter
        Former Employee, more than 8 years
        Winter Haven, FL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Apparently if you are not liked your are let go last year is wrong, your system will not allow me to go further back

        Cons

        Advised disability manager apparently believed that she knew better than ada disability and forced employee to do training!

        4
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        1. 5.0
          Jul 28, 2016
          Anonymous Employee
          Current Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great Company to partner with to open up an agency with

          Cons

          extremely hard work and requires a lot of patience and to be a master of training

          1. 4.0
            Mar 5, 2021
            Bank Sales Representative
            Former Employee, less than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            I started as a Bank sales rep and the training I received was helpful was good

            Cons

            Like any other sales job its hustle hustle hustle. So if you can't hustle and reach the numbers this job is not for you.

            1. 1.0
              Feb 3, 2021
              Information Security
              Current Employee, more than 1 year
              Richardson, TX
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Artificially higher salary for each hub location (that way you become indoctrinated or fail because you're ruined for any other company) Bonuses are generally fairly high unless you get rated low and are ineligible.

              Cons

              -There's the wrong way to do things and there's the 'State Farm' way (i.e. if you go against the culture in anyway, you become ostracized) - They pay lip service to 'up-skilling' but only allow favorite employees time and money to attend quality training beyond online videos or click-through classes - If you like business processes and enjoy talking to 5-12 different people before you get any work done related to your job, then go with State Farm's Information Security department. - They have an odd obsession with Agile and Scrum, even for non-developmental/technical teams. It rewards people who can speak in buzz words and break down work as opposed to finding an actual creative solution to actual problems. - I've spoke with multiple people who state that they would do almost anything else, but stick around because of the high salaries, raises, and bonuses (e.g. golden handcuffs). Apparently if you can deal with being generally miserable every day, then this is the job for you. - You will not be well-rounded here. State Farm is a huge company and they can afford to have people work only on one 'flavor' of a job at a time (governance, scripting, Federation, etc - only) so that if you try to leave, you are far behind your peers and don't have the well-rounded skills to keep up and get hired elsewhere (see Golden handcuffs comment) so you become stuck since you can't go anywhere else (don't do this to yourself!).

              1
              1. 2.0
                Aug 25, 2021
                Auto Adjuster
                Former Employee, less than 1 year
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Training was superb And the time it takes to learn the job you would be ready to go

                Cons

                Your nothing but a number

                1. 3.0
                  Feb 28, 2018
                  Claims Associate -ILR
                  Former Employee, more than 1 year
                  Richardson, TX
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good Pay Relaxed Attire Co- Workers Ability to move up in company Managers do listen to employees and try to help out. But the management over their heads don’t help out at all. Building is brand new and very up to date.

                  Cons

                  Micro-Management. But that’s anywhere. It’s just another call center job. Training is very good and extensive but you don’t go over what you’ll actually go thru on the job. The complexity of the claims should be stressed in training. Attendance point system is HORRIBLE. Worst system for any job that’s I have been a part of. If you call in or miss a day for any reason it’s 4 points. After 8 points your on a warning and 16 your job is on the line. It can be anything from sickness, death in family, regardless they will give you the points. There are many different food choices but during most peoples lunch time they aren’t open.

                  2
                  1. 2.0
                    Oct 15, 2018
                    Anonymous Employee
                    Former Employee
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    You meet a good range of associates

                    Cons

                    Pay is not good for the amount of work required. System is constantly change and company expects you to know how to work it within a day with minimal training.

                    1. 3.0
                      Feb 24, 2020
                      Insurance Agent Customer Service Representative
                      Current Employee, more than 10 years
                      Oviedo, FL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Small agencies with long time employees. If you're self-motivated it allows for self management. Have your own space and good hours. Variety of products to sell & service. Never boring if you like to learn new things. Company training is pretty constant. You can make as much commission as you want or depend on how hard you work.

                      Cons

                      Too much drama. Long time employees are older and set in their ways. There's no room for growth and very little team training for continued office success. Leadership isn't as strong in human relations. Staff is allowed to do as they wish too often with no serious repercussions. Very little incentives. No motivation for change. Everyone wants to be the boss. No benefits. No medical, No dental. Very little time off a year. Sick days and vacation time off are one and the same. No overtime permitted since it's salary. Time is deducted but no additional time or pay provided if you work over 80 hours. Difficult to sell because customer service work is often time consuming.

                      1. 2.0
                        Dec 8, 2022
                        Claims Specialist
                        Current Employee, less than 1 year
                        Atlanta, GA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Health benefits. Remote work. Work life balance DURING TRAINING ONLY. Laid back culture. Breaks and lunch. Life leave. Kinda thorough training.

                        Cons

                        ALL THE TEA. Heavy on metrics. Mandatory overtime is apparently common and it’s hard to take time off once out of training. Disorganized database for procedures, so you have to always ask people where information is located or try to find it yourself. Stressful when you don’t even know what you’re looking for. Trainers on the hotline you can call for help are often too busy. Training is SUPER FAST, even for people who have licenses and no experience. Definitely recommend getting your home or designated license before applying, bc training plus that burden is ALOT! Some of the training feels backwards. I often feel like they hand you a whole bunch of random tools then tell you to go build a house…which btw you will be taught all the components of a house in ONE DAY! That’s how fast training is. People have quit during this training phase because it was too fast and difficult. THIS JOB IS STRESSFUL! They will teach you a bunch of stuff that is not relevant to your job…which makes me upset because I’m getting paid for one job while learning 2-3…and I will be “moved around as needed”. The worst part so far is the lack of consistency between what you are taught in the classroom, while shadowing, and what your manager wants/prefers. It’s so annoying because with so much information to retain, you’re prone to making the same mistakes…my manager is so new, he doesn’t even know how to help me sometimes.. Oh, and prepare to have a new managers every 2 months. I definitely feel like I should be getting paid more, but the salary is non negotiable.

                        4
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