State of Georgia Department of Human Resources Case Manager Reviews | Glassdoor

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State of Georgia Department of Human Resources Case Manager Reviews

Updated Oct 19, 2018

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Found 17 reviews

2.4
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16%
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State of Georgia Department of Human Resources CEO Robyn Crittenden
Robyn Crittenden
0 Ratings
  1. Helpful (1)

    "Doesn't pay enough for all of the things they ask their workers to do."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Services Case Manager in Athens, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at State of Georgia Department of Human Resources full-time for more than a year

    Pros

    Network with other organizations & learn skills that you can utilize in higher positions with other jobs. You work with multiple populations & different types of people.

    Cons

    Low pay grade compared to other equivalent positions with other jobs. High turnover. Bad insurance. Time consuming. Lack of leadership.

    Advice to Management

    pay your hard working employees more money!!!!

    State of Georgia Department of Human Resources2016-12-06
  2. Helpful (2)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in Cobb, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at State of Georgia Department of Human Resources full-time for more than a year

    Pros

    Job Stability ; Paid Holidays; awesome supervisor

    Cons

    Pay ; Messy Co- workers; unrealistic expectations

    Advice to Management

    Please consider the workers who are out on the battlefield when the unrealistic goals are being decided. At least give a pay raise or lower the job expectations. Consider our mental health when deciding these rules and be fair.

    State of Georgia Department of Human Resources2018-10-20
  3. Helpful (1)

    "Social services case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Services Case Manager in Athens, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at State of Georgia Department of Human Resources full-time for more than a year

    Pros

    Good pay Great case managers that will offer help when supervisors dont know how to help you

    Cons

    Young and petty supervisors Incompetent supervisors When you ask a supervisor a question, they tell you to ask someone else or will tell a case manager to help you out

    Advice to Management

    Your supervisors need more training. If you are going to hire young supervisors, make sure they know more than the sscm staff who have been there for only 1 year. When I think about the young supervisors there, I think of 3 words....dumb, dumb, and dumb.

    State of Georgia Department of Human Resources2017-12-10
  4. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Services Case Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at State of Georgia Department of Human Resources full-time for less than a year

    Pros

    Plenty of Holidays PTO and sick time Low case load

    Cons

    Was told could work from home-like, was told wouldn't have to use personal vehicle-more lies. Have to answer state provided cell phone EVERYTIME it rings, no matter what-NO work/life balance. Veteran staff is very cliquey and patronizing.

    Advice to Management

    Stop screwing over new staff. Be honest and upfront about expectations.

    State of Georgia Department of Human Resources2017-11-26
  5. Helpful (1)

    "Micromanagement Empire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Case Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at State of Georgia Department of Human Resources full-time for more than 10 years

    Pros

    -Full-time salaried positions -Health and Dental insurance offered as well as many other benefits -12 Holidays a year -Annual(vacation) leave and sick leave -Great training for jobs outside of the organization

    Cons

    -Pay for most frontline positions are below the market average -Raises are no more than 2-3% per year and that's only if it's approved by the Gold Dome. Many years you receive no pay raise at all and there is absolutely no cost of living increase of any kind. The icing on the cake is that you have to jump through many hoops just to get that 2%. - Overtime can become mandatory at any time and failure to work over 40...

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    Advice to Management

    Pay needs to be at least "market average". Yearly raises should be at least 5% plus there should be a cost of living increase as well. Flex time in it's truest sense should also be offered and should be agency wide instead of leaving it up to managers to decide if they want to offer their staff a flex option.

    State of Georgia Department of Human Resources2017-10-27
  6. Helpful (2)

    "Hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager 

    I have been working at State of Georgia Department of Human Resources full-time for more than a year

    Pros

    Great co workers, great supervisor, love working with the children and families

    Cons

    New Administrator that has a very bad attitude and only conserned about the numbers . Upper management needs to hire more people with social work backgrounds

    State of Georgia Department of Human Resources2017-07-25
  7. Helpful (1)

    "OK if you have a second income or live with your parents"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Family Independence Case Manager in Atlanta, GA
    Recommends

    I worked at State of Georgia Department of Human Resources full-time for more than 3 years

    Pros

    Flexibility, good benefits for single people.

    Cons

    Underpaid. This is the reason I left.

    State of Georgia Department of Human Resources2017-03-26
  8. "DHS can either be a friendly monster or treacherous; Know it is a beast & you have to learn how to not get devoured!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Services Case Manager in Muscogee, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at State of Georgia Department of Human Resources full-time for more than a year

    Pros

    The freedom and flexibility with scheduling. The travel checks come in handy as well.

    Cons

    Work overload! There are definitely unrealistic expectations of Case managers from upper management. The lack of support is frustrating especially when a worker has zero experience in social services. Also what you learn in Track training isn't at all what you really need in the field.

    Advice to Management

    The supremely high turnover rate is probably due to the cons that are listed. It is going to take time to restore this agency.

    State of Georgia Department of Human Resources2016-09-24
  9. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Case Manager in Athens, GA
    Doesn't Recommend
    Negative Outlook

    I have been working at State of Georgia Department of Human Resources full-time for more than a year

    Pros

    The work is meaningful, you feel that you are able to make an impact. Close employees, family-like environment. Flexible hours, though many.

    Cons

    Caseloads too high and pay that does not compensate for the responsibility, On call hours can leave someone working nights and weekends.

    Advice to Management

    More hands on involvement when case managers are overloaded.

    State of Georgia Department of Human Resources2016-04-26
  10. "Left DHS in December 2015"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Social Services Case Manager in Lawrenceville, GA
    Recommends
    Positive Outlook

    I worked at State of Georgia Department of Human Resources

    Pros

    Accumulation of PTO,friendly work environment, decent training,

    Cons

    Heavy workload, not enough time spent helping families , low pay, lack of support from management at times ,

    State of Georgia Department of Human Resources2016-01-07
Found 17 reviews