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StayNTouch Reviews

Updated Nov 1, 2021

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Found 18 of over 21 reviews

3.6
69%
Recommend to a Friend
100%
Approve of CEO
StayNTouch CEO Tom Underwood
Tom Underwood
4 Ratings

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  1. 4.0
    Current Employee, more than 3 years

    Good start-up company to work for

    Nov 1, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very ambitious, tech forward, continuing innovation and improvements.

    Cons

    Can be a bit too ambitious at times with goals.

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  2. 4.0
    Current Employee, more than 1 year

    Great place to work!

    Aug 24, 2021 - Anonymous Employee in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Good benefits - Great product - Great people - Exciting things happening

    Cons

    - Growing pains - Short staffed - Needs more structure

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  3. 3.0
    Former Employee, more than 5 years

    Great Place to work, but read the cons.

    Jul 27, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Friendly co-workers - Great office environment - Old VP resigned, so there won't be any dirty politics

    Cons

    - 2 lead devs are controlling the whole engineering team, if you are with them, you can even become an architect (its ok if you don't know the basics), else just leave the company, it is not for you. - You won't be valued for the work you have done - Some of the QA members are not upto the mark, they just show off.

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  4. 4.0
    Former Employee, more than 3 years

    Great place to work

    Jun 16, 2021 - Accounting Manager in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    learned a lot, very social, people are smart

    Cons

    senior management does not share with people below

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  5. 5.0
    Current Employee, less than 1 year

    Progressing after much change

    Mar 18, 2021 - Anonymous Employee in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great product in demand by hotels, new ownership with a commitment to growth

    Cons

    uncertainty of company direction in 2020

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  6. 5.0
    Current Employee, more than 3 years

    Great company. Still going thru growing pains

    Jan 9, 2021 - Software Engineer in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Salary and benefits are good. Senior leadership is excellent

    Cons

    Continue to upgrade technology and reduce products ownership of the roadmap

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  7. 4.0
    Former Employee, more than 5 years

    Not bad

    Jan 6, 2021 - Sales in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bought by Shiji so its better.

    Cons

    Not bad but also not that great.

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  8. 5.0
    Current Employee, more than 1 year

    Hard work but VERY rewarding

    Mar 5, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is a young company and your input on product and process is eagerly solicited. This is a team rather than a traditional hierarchy and I find that can be a challenge for people used to "traditional" PMS company working environments where you are siloed - not so here. If you want to run something by the head of another department, no one blinks an eye. The company is always transparent about what is going on with monthly all-hands meetings, employee recognition, roadmap reviews etc. Before I started working here someone told me "so long as you are willing to work hard this place is the best place to work" and that is true - the people are some of the nicest I have worked with, true professionals with incredible industry knowledge. The product is fantastic and constantly improving at an ultra-rapid pace (you don't see this pace with other products in this market). The benefits are superb especially when it comes to things like paid time off (I have never seen a company offer so much paid time off per year to new hires), flexible start times, remote work options. You are allowed to be yourself and you are respected (so long as you are also respectful of others). I have seen some bad reviews of upper management on here and I was actually taken aback by them. I am not in management and have no reports, and have never felt anything but comradery and support from management. The CEO, in my opinion, is just as interested in having a successful company with happy employees than he is in having a successful product. He is always sharing the company successes with the team (including often paying out bonuses to non-revenue generating team members based on company performance - again, this is not something you see in other PMS companies). To me, the biggest pro here is that this is going to be the world leading PMS in short order and to be a part of it at such a young stage, and helping to shape it, is just really cool.

    Cons

    The workload is high, but then so is your paycheck compared to other PMS companies.

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  9. 1.0
    Former Employee, more than 1 year

    STAY AWAY!!! Worst place to work for

    Jan 16, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some really good and dedicated people work here...

    Cons

    Well, where do I begin. The leadership of this company is a disaster, starting from the CEO who believes in bullying and intimidation as a way of getting employees to do more, and on to some of the most unprofessional folks I've seen. They all throw dirt at each other, no one takes responsibility for anything and employees are just miserable. Some of their key positions are remote, which is pretty much a nightmare, their CTO is basically non-existent and people grow into key positions just because they were there, not because they are qualified. Do yourself a favor and find a better place, the positive reviews on this page were written by their marketing team and approve by the almighty CEO...

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    3 people found this review helpful
  10. 1.0
    Former Employee

    Severe Lack of Real Communication or Feedback

    Dec 11, 2018 - Anonymous Employee in Bethesda, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Most team members are kind and helpful if you need it. The StayNTouch software is solid, albeit with some minor UX/UI issues that could use improvement to increase intuitiveness.

    Cons

    This company has a real issue with feedback and improvement. Most of the time you won't know you are doing something wrong until there is a very serious problem. This lack of real communication and feedback gives employees the wrong impression about their job and their performance until it is too late, which makes for a very inefficient and seemingly hostile workspace. Until this issue is solved, this is not a work environment I would recommend to anyone looking to grow their skills and their career.

    1 person found this review helpful
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