Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated August 14, 2018
1,181 reviews

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2.8
StarStarStarStarStar
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Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
502 Ratings

1,181 Employee Reviews

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Pros
  • "flexible schedule while I was in school; good people to work with" (in 41 reviews)

  • "It's a fast paced environment which can be fun and make the time go by quickly" (in 33 reviews)

Cons
  • "rude guests, small tips, long hours" (in 64 reviews)

  • "Low pay, grueling work, sometimes long hours" (in 42 reviews)

More Pros and Cons

  1. "Steak N Shake Food Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Hoffman Estates, IL
    Former Employee - Food Service Worker in Hoffman Estates, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake part-time (Less than a year)

    Pros

    Great Atmosphere, people and during spring-fall time, expect lots of hours.

    Cons

    During the winter time, expect a dip in hours. Also, there is a small issue regarding growth without proper experience.

    Advice to Management

    Give people a chance to grow, they can show lots of potential if given the opportunity.


  2. "Kitchen Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Staff in Clarksville, AR
    Former Employee - Kitchen Staff in Clarksville, AR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Steak n Shake part-time (More than 3 years)

    Pros

    No pros here, no discounts on meals, no set evaluations or raises, free drinks while working a shift, no scheduled breaks.

    Cons

    No benefits given at all, too many bosses,.

    Advice to Management

    Appreciate the staff that keeps things running, give the employee discounts, honor customer coupons circulated by large scale restaurant.

  3. "3rd Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member/Grill Cook in Saint Louis, MO
    Former Employee - Crew Member/Grill Cook in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake full-time (More than 10 years)

    Pros

    Weekend off. Main job is to just clean all night. Guaranteed 40 hrs.

    Cons

    You're the only person running the line plus working drive thru all at once. Can get busy.

    Advice to Management

    Keep up the great work.


  4. "Not The Best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fountain Worker
    Current Employee - Fountain Worker
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    The comradery was great; I've made lots of friends within the establishment and enjoyed that aspect.
    The job itself wasn't too bad. I worked fountain which just meant I would make milkshakes.

    Cons

    The place is open 24 hours; don't usually expect to leave at the time you were supposed to. If you work the night shift, like I did, you would have to constantly make milkshakes while trying to finish your sidework in a timely manner. This involves cleaning the cups used to make milkshakes, wipe down the entire station, stock up all the candies and syrups, sweeping and mopping, and portioning pieces of cake, strawberries, nutella, and cereal. I don't have a problem with this. However, if you want to leave around the time when you're supposed to, don't expect that to happen. Expect 45 minutes extra if not more. That is to say that they have you working alone. Which management at my store does. Fountain is ALWAYS better with two people but for some reason the sometimes only have one which is just plain stressful and makes all this work annoying and aggravating. If you work with another person all of the time, unlike my store, this job is not bad at all.

    Advice to Management

    Make sure 2 peopple are on shakes at all times. You don't only need one person on weekdays. I've been stuck on Fridays and Saturdays alone and that is terrible. ALWAYS have two people.


  5. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Charlotte, NC
    Current Employee - Crew Member/Grill Cook in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake full-time (More than 3 years)

    Pros

    Good Pay, and i like the homeade cooking they do

    Cons

    nothing i can say wrong bout them

    Advice to Management

    Stop hiring so many kids


  6. "Complicated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Charlotte, NC
    Current Employee - Cook in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time

    Pros

    One of the highest paying fast food company out there

    Cons

    Sometimes management can get out of control

    Advice to Management

    Learn to take care of the employees that take care of you, and stop hiring so many kids


  7. "server trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake part-time

    Pros

    pick my hours
    make tips
    friendly customers

    Cons

    no growth
    no benefits
    no recognition from management
    everyone does what they want

  8. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Cleveland, TN
    Former Employee - Shift Manager in Cleveland, TN
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake full-time (More than a year)

    Pros

    Fellow Employees were like family

    Cons

    Always 10 hr night shifts and always worked every weekend

    Advice to Management

    Keep promises that you make.


  9. "Work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free food nice mangers Edna especially

    Cons

    No cons here this is a great place


  10. "Hetic"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake part-time

    Pros

    Easy, fast paced, flexible,?and quick

    Cons

    Crazy costumers, low pay, and unorganized


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