Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated May 22, 2018
1,145 reviews

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2.7
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Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
491 Ratings

1,145 Employee Reviews

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Pros
  • flexible schedule while I was in school; good people to work with (in 40 reviews)

  • It's a fast paced environment which can be fun and make the time go by quickly (in 33 reviews)

Cons
  • Possibly long hours for any given shift due to no-shows from other employees (in 62 reviews)

  • Low pay, grueling work, sometimes long hours (in 42 reviews)

More Pros and Cons

  1. "It is what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Schererville, IN
    Former Employee - Waitress in Schererville, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake full-time (More than 3 years)

    Pros

    fast table turn time, big sections, easy to remember menu

    Cons

    rude guests, small tips, long hours

    Advice to Management

    act like you want to be there more


  2. "Good, But not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time

    Pros

    Friends, A Lot of high school kids work here, and i've made a lot of friends
    Good Hours, I work almost 40 Hours a week

    Cons

    Hard to manage work and School

  3. "Great Starting Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Brooklyn, OH
    Current Employee - Operations Supervisor in Brooklyn, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Steak n Shake full-time (More than 3 years)

    Pros

    The people you work with
    Advancement opportunities

    Cons

    Unrealistic goals and standards set by company
    The company is outdated, archaic and needs to re-brand

    Advice to Management

    Respect your workers and they’ll respect you,


  4. "steak n shake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Steak n Shake full-time

    Pros

    Good pay, if you're determined.
    fun and easy working environment
    flexible schedule

    Cons

    poor management
    rude guests

    Advice to Management

    respect your hard working employees, dont expect them to do more than the rest.


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake full-time (Less than a year)

    Pros

    Great pay and good advancement opportunities

    Cons

    Terrible hours and new managers always close.

    Advice to Management

    Don’t make me managers close every day


  6. "good food hard business structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Quincy, IL
    Current Employee - General Manager in Quincy, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Steak n Shake full-time (More than 5 years)

    Pros

    awesome opportunity to grow .... hard work .... enjoyable customers and atmosphere... great way to sharp tune social skills in a diversified environment

    Cons

    to many menu changes throughout the year . new items always needing specs adjusted to make gross profit margins and seemingly no help to understand the complex business model set out before you

    Advice to Management

    take a year get back to the roots of the classic american branded steak n shake and stop trying to be or even compare to mcd or wendys .... focus more on the service aspect and how to upsell rather than making a model that completely demolishes any compatent work force


  7. "It’s a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Cashier in Port Richey, FL
    Current Employee - Host/Cashier in Port Richey, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    Great coworkers and cooperate is alright. Employees get 30% off your meals while working, and sometimes if you’ve been good a manager will give you a free meal.

    Cons

    During the busy season, it’s very easy to feel underpaid and under appreciated. The people in this particular area can be difficult.

    Advice to Management

    Pay extra attention to the people you want to stick around.

  8. "3rd Shift Overnight Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Overnight Third Shift Server in Davie, FL
    Former Employee - Overnight Third Shift Server in Davie, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steak n Shake full-time (More than a year)

    Pros

    Doing everything from hostess to cleaning dishes to drive through. Got experience in all the departments of the resturaunt.

    Cons

    Would put to much responsibility on one person to do by themselves and expect that person to have great customer service. No Security Guard for only having one server there for entire resturaunt.

    Advice to Management

    Have a Security Guard at the door so people can not walk out on the bill when the only server on duty is busy handling the other customers. If you have a person who can help the overnight server as in a busser/dishwasher the cuatomer service would also become better because when people are waiting for a table and it's only one server on the floor people do not like to wait for that server to clean the table and set it up while they watch that server take care of the other guest. They become impatient and sometime leave. If you have a busser to help clean uo and set up the tables it gives the server more time to properly take care of the other guest.


  9. "Noce"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great please to work for students

    Cons

    Some of the management aren’t caring


  10. "Steak and Shake Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Grand Rapids, MI
    Former Employee - Line Cook in Grand Rapids, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake part-time (More than 3 years)

    Pros

    Requested days off were given, open 24 hours, good employees and management.

    Cons

    Open all weekend and holidays.

    Advice to Management

    Continue to give your employees the assistance they need.


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