Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated March 21, 2019
1,275 reviews

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2.5
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Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
547 Ratings

Employee Reviews

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Pros
  • "flexible schedule while I was in school; good people to work with" (in 43 reviews)

  • "Fast paced work environment where there's always something to do" (in 36 reviews)

Cons
  • "rude guests, small tips, long hours" (in 68 reviews)

  • "Low pay, grueling work, sometimes long hours" (in 41 reviews)

More Pros and Cons

  1. "Great Summer Job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake part-time

    Pros

    Great Staff/Management
    Good food quality and service as well.

    Cons

    I would love to have a more flexible schedule.


  2. "Things are what they are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Shift Supervisor in Norristown, PA
    Current Employee - Shift Supervisor in Norristown, PA
    Recommends
    Positive Outlook

    I have been working at Steak n Shake full-time (Less than a year)

    Pros

    The guests are the best

    Cons

    Slow days and long hours

    Advice to Management

    Keep doing what is asked of your position

  3. "Good company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Macon, GA
    Former Employee - Anonymous Employee in Macon, GA

    I worked at Steak n Shake part-time (More than a year)

    Pros

    Good company , good food, decent people

    Cons

    Bad pay for wait staff


  4. "SnS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Watseka, IL
    Current Employee - Operations Manager in Watseka, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time (More than 3 years)

    Pros

    Friendly employees, Fast paced, works around schedules

    Cons

    Bad customers occasionally, some lower skilled employees

    Advice to Management

    Make sure employees feel valuable


  5. "good"

    StarStarStarStarStar
    Former Employee - Server in Glenview, IL
    Former Employee - Server in Glenview, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake part-time (Less than a year)

    Pros

    meeting people and fellow workers

    Cons

    hours and sometimes tough management


  6. "Good money for high school student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Trainer in Columbus, OH
    Former Employee - Service Trainer in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steak n Shake part-time (More than 3 years)

    Pros

    People pity-tipped me really well because I was nice and the working conditions were so bad. The money was great for a high school student with no skills and no one wants to work there, so you could work however many hours you wanted. Teaches you strong work ethic in a very fast-paced environment, how to work in a team, conflict resolution, how to deal with angry, hateful, creepy people in a professional manner, and how to be more respectful towards other people in service jobs.

    Cons

    You have to deal with some incredibly rude, angry people, especially when you're working under such conditions so things take long, food is messed up, etc. I was a 16-19 year old female working sometimes third shift and you wouldn't believe the kind of straight abuse I have gone through by the people who eat at Steak n Shake...over a sandwich. You also have to clean up some really gross stuff and a couple times I worked a 16 hour shift with no food, restroom, sitting down, nothing. As a server, you get paid $4 something but are expected to do literally 7 different jobs if it were a real restaurant. Unacceptable pay, treatment, and working conditions. Everyone working there is either a student or unable to get a better job so a lot of creeps, crazies, and drug users (nothing against this but its the truth) and this amounts to many workplace issues that inhibit you doing your job.

    Advice to Management

    It's disrespectful to ask that much of employees and pay them half a wage. Tell managers to not let customers treat service staff like garbage over a mistake on a 4 dollar sandwich.


  7. "First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Drive Thru Cashier in Hoover, AL
    Former Employee - Drive Thru Cashier in Hoover, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake full-time (Less than a year)

    Pros

    Able to communicate to one another

    Cons

    Bad managment communication to employees

  8. "Grill operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Operator in Myrtle Beach, SC
    Current Employee - Grill Operator in Myrtle Beach, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    Great first job! Excellent when I could only contribute part time.

    Cons

    Gets very hefty during the summer and some days before/after holidays.

    Advice to Management

    Be more organized or as a unit.


  9. "There were some issues with the management, and a pretty low salary."

    StarStarStarStarStar
    Former Employee - Waitress
    Former Employee - Waitress

    I worked at Steak n Shake full-time

    Pros

    I ended up making decent money for a fast food restaurant, but only because I worked really hard.

    Cons

    Could not trust some of my coworkers, and management did not do too much to help.


  10. "Server"

    StarStarStarStarStar
    Current Employee - Server in Louisville, KY
    Current Employee - Server in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (More than 3 years)

    Pros

    Great tips when it’s busy

    Cons

    Not brought employees so you would end up staying way after your shift and sometimes end up being the only one serving