Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated January 18, 2019
1,249 reviews

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2.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
537 Ratings

Employee Reviews

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Pros
  • "flexible schedule while I was in school; good people to work with" (in 42 reviews)

  • "Fast paced work environment where there's always something to do" (in 36 reviews)

Cons
  • "rude guests, small tips, long hours" (in 66 reviews)

  • "Low pay, grueling work, sometimes long hours" (in 41 reviews)

More Pros and Cons

  1. "Great Experience!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake full-time (Less than a year)

    Pros

    taught me the leadership tactics and teamwork skills which gave me the foundation for future success

    Cons

    long hours and 3rd shift

    Advice to Management

    n/a


  2. "Favoritisms"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Ormond Beach, FL
    Current Employee - Server in Ormond Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    Money daily good tips build clientele

    Cons

    Have to be cashier hostess and busser clean others tables as well as your own

    Advice to Management

    Hire a cashier hire a hostess hire competent servers not favoritisms

  3. "It had its moment's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Jackson, OH
    Former Employee - Operations Supervisor in Jackson, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steak n Shake full-time (More than 3 years)

    Pros

    Flexible schedule, learned a lot, found a new family, good pay

    Cons

    Lack of communication, lack of staff and management, losing entire fields, gm not being there on weekends

    Advice to Management

    Listen to your staff, actually run shift and not try to play with everyone, but really there's no fixing it


  4. "Good company good pay good food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in McHenry, IL
    Former Employee - General Manager in McHenry, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake (Less than a year)

    Pros

    great place to work good employees

    Cons

    24 hour restaurant long hour some times


  5. "Server, host, and cashier."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Indianapolis, IN
    Current Employee - Food Server in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    Lots of different opportunities within the company, and there are some advancement opportunities as well.

    Cons

    Some favoritism in the company is a big issue, and the hours are slim with part-time.

    Advice to Management

    Nothing, just work on scheduling employees and be sure to hang a backup plan if anything were to happen during a shift.


  6. "Host"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time

    Pros

    Good for pocket cash and part time

    Cons

    Management can be a nightmare


  7. "Losing hair over this"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    - I love my co-workers (mostly). You will meet some of the hardest working, nicest, most funny people you'll ever meet working here. There will be times you have a lot of fun.
    - I do not know if I am in the majority here, but the managers at my particular store are awesome, they are on your team.
    - Tips can be pretty nice, although not consistent.

    Cons

    - The place is absolutely filthy. Disgusting.
    - Long hours, do not expect to leave until an hour and a half after your shift is over
    - Understaffed. Both kitchen and service seem to be constantly understaffed, meaning food takes a long time to come out, customers get mad and you get yelled at.
    - Server pay is very low.
    -

    Advice to Management

    Pay your employees more. It will give them incentive to stay, and work harder. The longer they stay, the better at their jobs they will get. The better at their jobs they are, faster, and better food. Happier customers, more money for steak n shake.

  8. "Drive thru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Drive-Thru Operator in Saint Louis, MO
    Current Employee - Drive-Thru Operator in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time (Less than a year)

    Pros

    I have not yet seen much pros here. Sorry

    Cons

    No help from management even if they aren't doing anything. You have to take the order make shakes and pass the order out and sometimes u even have to dress your stark burgers yourself and you get scolded if you can't keep times down.

    Advice to Management

    Get up off ur butt and help or always make sure u have a shake person and assembly person. If not give proper training


  9. "Okay Fast Food Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grill Cook in Toledo, OH
    Former Employee - Grill Cook in Toledo, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake part-time (More than 3 years)

    Pros

    Great people that have fun with the job

    Cons

    Fast paced and very stressful work environment

    Advice to Management

    Screen employees better as there was a high turnover.


  10. "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Steak n Shake full-time (More than 5 years)

    Pros

    Get to interact with people.

    Cons

    Some managers and all of corporate needs to be retrained or fired.