Steak n Shake Reviews | Glassdoor

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Steak n Shake Reviews

Updated February 16, 2018
1,102 reviews

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2.8
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Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
471 Ratings

1,102 Employee Reviews

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Pros
  • Flexible schedule , overtime opertunitues (in 47 reviews)

  • It's a fast paced environment which can be fun and make the time go by quickly (in 33 reviews)

Cons
  • Possibly long hours for any given shift due to no-shows from other employees (in 60 reviews)

  • Low pay, grueling work, sometimes long hours (in 41 reviews)

More Pros and Cons

  1. "Assistant manager at Steak n Shake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Sterling Heights, MI
    Current Employee - Assistant Manager in Sterling Heights, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake full-time (More than a year)

    Pros

    Good quality food. Employees are willing to do what needs to be done. Good benefits. Decent pay for work load. Fast pace

    Cons

    Clientele can be rude ast this location, older guests expecting more for the little they pay. Open 24 hours, rowdy teenagers come in at night and cause large messes and cause uproars.

    Advice to Management

    I wish they would close around 2 am to give time to crew to just clean and if someone calls of the closing manager doesn't work 16 hours


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Worker in Goodland, KS
    Current Employee - Production Worker in Goodland, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time (More than 3 years)

    Pros

    Good and kind people to work with, good salary. All the managers that I have experienced in the three years working here have all been great.

    Cons

    Customers expect it all to be fast food since we do have a drive-through and carry out, however it's a dine in restaurant. So it can get super stressful. Also if business is very slow that day they tend to send people home early

    Advice to Management

    Just keep being kind and caring to your employees. Most of us deal with so much stuff in our day-to-day lives that just makes life unbearable. Then adding the stress from work on top of that just makes everything worse. So try to always be kind because you don't know what someone is dealing with

  3. "Drive Thru Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Drive-Thru Operator in Sunrise, FL
    Former Employee - Drive-Thru Operator in Sunrise, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Steak n Shake part-time (More than 3 years)

    Pros

    flexible schedule while I was in school; good people to work with

    Cons

    job can be very stressful because of fast-paced environment


  4. "Decent starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Steak n Shake full-time

    Pros

    Decent people and decent management. The money is there if you're willing to work hard.

    Cons

    When other employees don't show up, you have to make up for them.


  5. "Restaurant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Indianapolis, IN
    Current Employee - Restaurant Manager in Indianapolis, IN
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Steak n Shake full-time (More than 10 years)

    Pros

    Advancement is achievable and the training program, when executed 100%, is successful in training a potential manager for what work will be like; management pay is comparable to similar jobs in the area; vacation and sick pay, health benefits (not the best, but available); work can be fun, fast-casual dining makes most days fly by

    Cons

    Open 24 hours, so as a manager, hours can be all over the place - making a home/work balance difficult at times; depending upon the location, goals can seem almost unattainable, especially because above store leaders are rarely there to help; expectations of managers is ridiculous at times; hours can be longer than scheduled depending on who calls off, doesn’t show, etc.

    Advice to Management

    Support and encourage the leaders in your stores. Constant nagging and micromanaging only brings down morale with management, which in turn affects the entire store. Also, working ALL holidays, except one of the managers choosing, is crazy, especially considering 98% of above store leaders don’t work any of them


  6. "Steak N Shake Food Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Service Worker in Hoffman Estates, IL
    Former Employee - Food Service Worker in Hoffman Estates, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake part-time (Less than a year)

    Pros

    Great Atmosphere, people and during spring-fall time, expect lots of hours.

    Cons

    During the winter time, expect a dip in hours. Also, there is a small issue regarding growth without proper experience.

    Advice to Management

    Give people a chance to grow, they can show lots of potential if given the opportunity.


  7. "Could be worse"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Pros

    Flexible hours
    Fairly easy work when not busy

    Cons

    Everything else. Poor management, understaffing, inefficient systems, etc

    Advice to Management

    Holiday pay

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steak n Shake part-time

    Pros

    I've learned good communication skills and have wonderful regulars!

    Cons

    Sometimes people do not tip, but manage to have enough for the claw machines.

    Advice to Management

    DEPENDING ON LOCATION...I think Steak N Shake should close at 2am and open up at 6am. I say some locations because some are more busy than others. The restaurant could save some money and the third shift workers could focus on the mopping and cleaning they're supposed to take care of. The third shifters have a lot of things they need to focus on like the dining room, drive-through, cleaning, etc. I see it as more beneficial to the store and the employee.


  9. "Steak n shake needs better management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Steak n shake was a fast pace company kept you on your toes !! I love to stay busy

    Cons

    The management did not communicate with there employees on a right level !! Instead of down talking your employees over the headset calling them ugly and etc maybe they wouldn't mind working hard for you

    Advice to Management

    Stop talking about your employees and give them advice or help them on the things they need to improve in


  10. "It is what you make of it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress in Schererville, IN
    Former Employee - Waitress in Schererville, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake full-time (More than 3 years)

    Pros

    fast table turn time, big sections, easy to remember menu

    Cons

    rude guests, small tips, long hours

    Advice to Management

    act like you want to be there more


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