Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated September 17, 2017
461 reviews

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Current Employees

2.8
StarStarStarStarStar
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Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
219 Ratings

461 Employee Reviews

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Pros
  • Flexible schedule for high school or college students (in 42 reviews)

  • Fast paced restaurant and I have enjoyed my time working there (in 30 reviews)

Cons
  • Long hours, 3rd shift can be hard to fill (in 54 reviews)

  • Low Pay, benefits are not very good (in 34 reviews)

More Pros and Cons

  1. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Server in Springfield, IL
    Current Employee - Food Server in Springfield, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time (More than 5 years)

    Pros

    Fast paced environment. Tips good when there's enough business. Teamwork is amazing on some shifts, lacking on other shifts. Managers know all stations and are working managers showing integrity and ability. Easy to get a job.

    Cons

    Minimum wage. Low pay produces lack of care/concern for customers and quality of output. WE LOSE A LOT OF CUSTOMERS DUE TO CRAPPY SERVICE AND FOOD QUALITY. Employees aren't paid enough to care when other companies are paying better.
    Training is on-the-job slammed and disorganized. Food loss, food waste is excessive due to mistakes.

    Advice to Management

    Provide competitive wages to encourage better work ethic and motivation to do better job for customers. Better training to ensure quality products are delivered for higher customer satisfaction. Proper training and staffing would reduce supply costs related to food waste. THERES A LOT OF FOOD WASTE.
    Bring back healthier menu items. Customers complain about lack of healthy options.


  2. "Grill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Pros

    Great staff, team leading, customers are awesome

    Cons

    Non my restaurant the best.

  3. "Good First Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Pros

    You can move up fast

    Cons

    You make minimum wage which sucks


  4. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Elk Grove Village, IL
    Current Employee - General Manager in Elk Grove Village, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake full-time (More than a year)

    Pros

    The fact we have 2 days off.

    Cons

    When short handed on overnight managers have to work.
    Had only 1 manager review.

    Advice to Management

    Review managers 2X a year.
    The lower volume stores not to stay open 24 hours, stay open on weekends.


  5. "If you want work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time

    Pros

    Plenty of hours and good food

    Cons

    The company only wants you to complete your shift regardless of what's going on in your life

    Advice to Management

    Realise that employees have lives


  6. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Pros

    Can be a fun atmosphere

    Cons

    Constantly understaffed, discipline not consistent


  7. "Frycook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HVAC Installer in Cincinnati, OH
    Current Employee - HVAC Installer in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    Flexible hours, great co workers and good pay,

    Cons

    Sometimes understaffed shifts, sometimes ran out of stuff

    Advice to Management

    Hire more workers and do better truck orders

  8. "Kitchen staff"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Oklahoma City, OK
    Current Employee - Anonymous Employee in Oklahoma City, OK

    I have been working at Steak n Shake full-time (More than 10 years)

    Pros

    It's a great environment for me

    Cons

    Very Loud all the time

    Advice to Management

    Keep up the good work


  9. "Job Overview Opinion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager Overnight in Orange Park, FL
    Current Employee - Shift Manager Overnight in Orange Park, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steak n Shake part-time (More than a year)

    Pros

    Steak n Shake has great employees and a wonderful work environment. There is never a dull moment when working with a variety of customers every day.

    Cons

    Steak n Shake does have its downsides such as a lack of employees and poor management and work drama that is unnecessary.

    Advice to Management

    Management could be more involved with their employees, as well as worry about running the restaurant efficiently and effectively.


  10. "Drive Thru Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steak n Shake part-time

    Pros

    Good pay, good employees, great food

    Cons

    Don’t know any to be honest


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