Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated April 26, 2017
886 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
380 Ratings

886 Employee Reviews

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Pros
  • Flexible schedule for high school or college students (in 41 reviews)

  • Fast paced restaurant and I have enjoyed my time working there (in 30 reviews)

Cons
  • Short staff long hours the people run the place because of being short staff the benefit to the employees stink (in 51 reviews)

  • Low Pay, benefits are not very good (in 34 reviews)

More Pros and Cons

  1. "Great advancement opportunity and a decently run company"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Trainer in Columbus, OH
    Current Employee - Service Trainer in Columbus, OH
    Recommends
    Approves of CEO

    Pros

    Easy to advance to management.
    In the right stores you can make big bonuses and get strong recognition.
    Keeping your current stuff is important, turnover is relatively low compared to most places.
    Most employees have a strong relationship within the store.
    Management and employees work together well.
    Managers ACTUALLY work!
    They are VERY understanding when it comes to time off and medical issues.

    Cons

    Sometimes you can be really slow and not make much money as a server at all.
    Certain managers that transfer can create problems when they try to change things.
    If you suck at what you do you get black booked instead of helped.
    On drive thru you truly don't make enough.
    Sometimes as a manager you work ungodly hours and make not nearly enough.

    Advice to Management

    Offer Managers bigger salaries and keep the incentives you have for your employees. They have become great with the point system and bonus system for regular employees.


  2. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Tampa, FL
    Current Employee - Restaurant Manager in Tampa, FL
    Recommends
    Approves of CEO

    Pros

    Full benefits on day 1. I got the salary I asked for. I have a 5 day work week and If I pick up any extra shifts I get paid for those days on top of my salary. Bonus is easily achievable. Im very pleased to be working there!

    Cons

    Insurance is ok but could be better. I have great hourly employees who have poor benefits and absolutely no raises in pay regardless of tenure.


  3. "Great first job for teenagers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Fort Wayne, IN
    Former Employee - Server in Fort Wayne, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Steak n Shake full-time (More than 5 years)

    Pros

    $$$, flexible schedule, coworkers, food

    Cons

    Uniform, A lot of extra little jobs

    Advice to Management

    Keep it up!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great atmosphere, flexible hours, perfect first job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Woodhaven, MI
    Current Employee - Server in Woodhaven, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (More than 5 years)

    Pros

    Great company to work for, positive environment, proper training.
    Hours flexible around school scheudle.
    Open 24 hours
    Great opportunities for advancement

    Cons

    Majority of income depends on tips. Pay could be very inconsistant from month to month. Menu and job procedures change frequently.


  6. "Great environment with room for advancement!"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Plenty of room to advance, well developed associate and management training, high tempo work pace, and hardly ever any dull moments.

    Cons

    Long hours and peak periods can get stressful at times.

    Advice to Management

    Be aware of the moral in each and every unit and make quick changes to accommodate outlier units.


  7. "Grill Cook"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Easy,fast,job, location, good co workers

    Cons

    low pay, need advancements, need a raise

    Advice to Management

    upgrade your pay from 7.25 for grill cook


  8. "I love it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Server in Biloxi, MS
    Current Employee - Cashier/Server in Biloxi, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake full-time (Less than a year)

    Pros

    Very flexible schedule, close to home, paying for school, meeting new people, fair manager, customers are nice and friendly. Never a dull moment, Love the people I work with

    Cons

    With it being a new store the tips aren't that great right now, but im sure they will pick up soon. Sometimes we get the occasional drunk due to being in the Casino.


  9. Helpful (2)

    "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Memphis, TN
    Current Employee - District Manager in Memphis, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Steak n Shake full-time (More than a year)

    Pros

    Good salary with industry standard benefits

    Cons

    Hands on leadership styles are best and casual dinning managers have difficulty adjusting.

    Advice to Management

    Be prepared to work hard


  10. Helpful (2)

    "Terrible. Just terrible. Stay away."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    none besides knowing not to ever eat there

    Cons

    too many to think or even begin to write

    Advice to Management

    Fire everyone. Again.


  11. Helpful (3)

    "Disorganized & stressful, abusive coworkers&management does very little to accomodate schedule changes."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tallahassee, FL
    Current Employee - Anonymous Employee in Tallahassee, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    Discounted meals. That's about it.

    Cons

    Often forced to skip break (minor), abusive coworkers, doesn't accommodate schedule changes, no training

    Advice to Management

    Train better and get rid of coworkers deemed abusive! If you had customers leave due to the way that an associate spoke, THAT should tell you something!


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