Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated December 14, 2017
1,054 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
447 Ratings

1,054 Employee Reviews

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Pros
  • Flexible schedule for high school or college students (in 44 reviews)

  • Fast paced restaurant and I have enjoyed my time working there (in 32 reviews)

Cons
  • Long hours, often working based in business (in 56 reviews)

  • Low pay produces lack of care/concern for customers and quality of output (in 39 reviews)

More Pros and Cons

  1. "DO NOT WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake full-time (Less than a year)

    Pros

    Thay can be flexible with hours

    Cons

    * Hours are all over the place.
    *Management treats you like TRASH when they need you they so nice but the moment they don't they send you home or cut your hour.
    *No consistent hours
    *Lot of work but very little pay

    Advice to Management

    Don't treat us like we are replaceable because we make the store run. if you want great employees to treat us as so.


  2. "Stay Far Far Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer
    Current Employee - Trainer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    The people you work with are nice for the most part.

    Cons

    The pay, hours,lack of help,your used alot and treated like the job is all that matters, never even seen the CEO

    Advice to Management

    Get more people hired, offer good benefits and good pay.

  3. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake part-time

    Pros

    Scheduled around my school schedule

    Cons

    No noteworthy cons about the job


  4. "Steak n shake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake part-time

    Pros

    Cool laid back at times

    Cons

    Employees constantly arguing with each other


  5. "Management was a joke and I felt they didn't care about their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grill Cook in Normal, IL
    Current Employee - Grill Cook in Normal, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    To me the only pro is that you get restaurant experience.

    Cons

    many cons like bad hours, hostile environment,bad management, disrespectful coworkers

    Advice to Management

    Start caring about your employees. Start doing work instead of sitting on your butts doing nothing


  6. "Literally just DO NOT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in DeKalb, IL
    Former Employee - Server in DeKalb, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steak n Shake part-time (More than a year)

    Pros

    There are absolutely no pro's to working here other than the fact that every coworker hates that place as much as you do.

    Cons

    Wages are awful, customers are entitled and disrespectful at worst, tips are awful, management is virtually useless and spineless, General Managers and District Managers are either spineless or power hungry, you are rarely treated as a person and more like an indentured servant, all around terrible job.

    Advice to Management

    Treat your employees like people and maybe they won't come to work and do nothing.


  7. "Restaurant Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Restaurant Manager
    Former Employee - Assistant Restaurant Manager
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Steak n Shake full-time (Less than a year)

    Pros

    I met some really nice people throughout my career at Steak ‘n Shake. You do have an opportunity to advance and grow.

    Cons

    I was Over worked ,and under paid I was required to work 50 hours a week. I always end up working 60-65 hours a week. Basically ,if your not the General manger you have no say so in anything that goes on in your store. I been to several different locations they are all the same.

    Advice to Management

    General Managers should be more of a team with all their Mangers . Instead of working against them try to help and motivate them.

  8. "Company Review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake full-time

    Pros

    The opportunity to grow in different roles.

    Cons

    The number of hours required


  9. "Dont Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Morton, IL
    Current Employee - Server in Morton, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    40% discount on purchases- But only an hour before or after you work.

    Cons

    High expectations with super low pay

    Too much management that micromanage. Resulting scenarios like: You finish with a customer, look around the room... "Get back to work, keep moving, go go go" like its the tv show "Hell's kitchen."

    Advice to Management

    Support & encourage more... Micromanage less


  10. "Great for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I was able to leave for school every year knowing that I'd have my summer job back if I wanted it.

    Cons

    Sometimes you have to deal with rude customers, but in my experience management has your back.


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