Steak n Shake Reviews | Glassdoor

Steak n Shake Reviews

Updated July 24, 2017
941 reviews

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941 Employee Reviews

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Pros
  • Flexible schedule for high school or college students (in 41 reviews)

  • Fast paced restaurant and I have enjoyed my time working there (in 30 reviews)

Cons
  • Long hours, 3rd shift can be hard to fill (in 53 reviews)

  • Low Pay, benefits are not very good (in 34 reviews)

More Pros and Cons

  1. Helpful (1)

    "Work enviorment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Galesburg, IL
    Current Employee - Server in Galesburg, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steak n Shake (More than a year)

    Pros

    Work in a great enviorment that has respectful customers

    Cons

    Poor managment team that doesnt work together

    Advice to Management

    Shcedule people that work well together


  2. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Trainer in Saint Louis, MO
    Former Employee - Service Trainer in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake full-time (More than a year)

    Pros

    I can't think of one reason to.work here

    Cons

    Awful experience. No benefits, they work you when you tell them you're not available, poor pay, drama, most of the employees are on drugs and they do them in the refrigerator.

    Advice to Management

    Actually care about your restaurant.

  3. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cook in Saint Louis, MO
    Former Employee - Cook in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Steak n Shake full-time (More than 3 years)

    Pros

    Good atmosphere, fun place to work

    Cons

    Pay, need more opportunities for growth

    Advice to Management

    Keep it up.


  4. "I hate my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fountain Operator in New York, NY
    Current Employee - Fountain Operator in New York, NY
    Negative Outlook
    Disapproves of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    Food discounts, a good amount of days off not much to say maybe the southern restaurant is better the location in new York is atrocious

    Cons

    Management's lack of leadership and communication skills, constantly short staffed, greasy floors and stairs no matter what we do, rude customers, ignorant and lazy coworkers, rumors and unnecessary drama amongst workers

    Advice to Management

    Emphasize communication skills, workshops about discrimination and appropriate vs inappropriate conversations to have in the workplace


  5. "Great customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steak n Shake part-time

    Pros

    Great benefits, great pay and they have fast service.

    Cons

    They're isn't anything i could say bad about them.


  6. "Bad management,dirty place, to many people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Florence, KY
    Current Employee - Crew Member in Florence, KY

    Pros

    Good pay and good hours and some good people. Won't be here much longer

    Cons

    Bad management, constantly working on certain days, duty environment. And pretty bad crew


  7. "Overnight server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake full-time

    Pros

    Great tips when working during busy times, hired with no experience

    Cons

    Understaffed often and high turnover and non consistent hours

    Advice to Management

    Be transparent about how many hours your employees will get

  8. Helpful (1)

    "I sometimes hate my job, just like anyone else. Its the quick money that I'm here for and thats what I get."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waitress in Concord, NC
    Current Employee - Server/Waitress in Concord, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steak n Shake part-time (Less than a year)

    Pros

    I love my coworkers, easy fast money. Its a good job when everything is done right, and people do their share of the work.

    Cons

    Base pay is low and its hard to predict how busy it will be. Its sometimes really unorganized, or just crazy.

    Advice to Management

    Try harder to make sure your workers are happy too.


  9. "Waitressing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Steak n Shake part-time

    Pros

    The pay could be very good when there was a rush (approx. $10 per hour). Majority of the staff & customers were great as well.

    Cons

    It was commission-based, so on slow days it felt like a waste. Managers were not always the best/professional. High employee turnover, so training felt like a waste at times.

    Advice to Management

    Do a more thorough evaluation of new hires to see if they are really cut for the job. It is more fair to the people who train them in the long haul.


  10. Helpful (1)

    "Bad"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake full-time

    Pros

    Some good money for teens

    Cons

    Horrible managers don't care at all


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