Steelcase Reviews | Glassdoor

Steelcase Reviews

Updated July 3, 2017
47 reviews

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3.0
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Steelcase President, CEO & Director James P. Keane
James P. Keane
10 Ratings

47 Employee Reviews

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Pros
Cons
  • The Grand Rapids HQ has a serious lack of diversity (in 12 reviews)

  • High expectations - tough to have a work/life balance (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "Decent company, but extremely slow moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Experience Leader in Chicago, IL
    Former Employee - Guest Experience Leader in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steelcase full-time (More than a year)

    Pros

    Good benefits, decent pay, emphasis on work-life balance.

    Cons

    Slow to respond and make changes, extremely indecisive, stressed out senior leadership.

    Advice to Management

    Take feedback from employees. Focus on more parts of the organization than just HQ.


  2. Helpful (2)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Negative Outlook
    No opinion of CEO

    I worked at Steelcase full-time (More than 10 years)

    Pros

    Nice co-workers and liked the work I was assigned

    Cons

    have to know someone to get anywhere - good performance is not enough

  3. Helpful (1)

    "Interesting company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steelcase (More than 3 years)

    Pros

    cool coworkers
    fun at holiday times and company retreats

    Cons

    not a diverse staff
    management is a little uptight

    Advice to Management

    work on diversity


  4. Helpful (1)

    "Technology Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Steelcase full-time (More than a year)

    Pros

    Access to leadership, resources and career development

    Cons

    Most opportunities are in Grand Rapids, Portland or in Munich for tech-based roles. The Integrated Technology Channel is exciting, but not as developed as other verticals within the organization.


  5. "Opportunity to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Grand Rapids, MI
    Current Employee - Project Manager in Grand Rapids, MI
    Recommends
    Neutral Outlook

    I have been working at Steelcase full-time (More than 8 years)

    Pros

    The company believes in growth through exploration and learning. I've seen very few companies as willing as Steelcase to experiment with something new and likely to fail, yet acknowledge the learning and understanding that was gained.

    Cons

    This is the opposite of the positive. Specifically, on the operations side, the company is hyper conservative and risk averse. There are drastically different cultures within the company (operations vs product development/sales).

    Advice to Management

    It is demoralizing to see the brand/cultural identity promoted to outsiders and realize how disengenuous it is (at least within operations).


  6. "Zone Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Zone Leader in Grand Rapids, MI
    Current Employee - Zone Leader in Grand Rapids, MI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Steelcase (Less than a year)

    Pros

    Industry leader
    Great benefits
    Decent pay
    Great perks through Steelcae perks program

    Cons

    Long hours
    No accountability for employees

    Advice to Management

    More dedication to actually training employees.


  7. Helpful (2)

    "Sr. Exec. Asst."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive Assistant in Howard City, MI
    Former Employee - Senior Executive Assistant in Howard City, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Steelcase (More than 10 years)

    Pros

    Was a great company to work for until they went public. They really cared about employees and the pay was the best.

    Cons

    Steelcase used to be a great companyy to work for but all of their values have changed and they don't seem to care about employees any more.

    Advice to Management

    Care abou employees

  8. Helpful (6)

    "Great Experience if You Manage Your Career Well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in New York, NY
    Former Employee - Strategic Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Steelcase (More than 5 years)

    Pros

    An industry leader with the scale of resources to allow a high performer to reach their potential.

    Cons

    Lack of sophisticated leadership translates throughout management, leaving employees vulnerable to middle and front line management's priorities and mistakes.


  9. Helpful (4)

    "Good, not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Engineer in Grand Rapids, MI
    Former Employee - Applications Engineer in Grand Rapids, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Steelcase full-time (More than a year)

    Pros

    Safety of a large, publicly traded company. If you wanted to, you could work here for your entire career and do OK.

    Cons

    First and foremost, rampant ageism. Older employees would frequently brush off others simply because they were younger. The technology used was neither current or interesting, so continuing down that path would not make it easy to move to another company.


  10. Helpful (3)

    "Friendly Inertia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Grand Rapids, MI
    Former Employee - Human Resources in Grand Rapids, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steelcase full-time (More than 3 years)

    Pros

    Good benefits and work-life balance; beautiful workspaces; global business; smart and intellectual people all over the place; a culture of empowerment vs micro management

    Cons

    LOTS OF TALK and marketing spiels about the culture instead of action to back it up; Little room to move up or get quality development experiences on a systematic basis; a culture that values "getting along" and "not rocking the boat" over results and accountability; stodgy, conservative, white male dominated; not enough "outside thinking" brought in to really shake things up

    Advice to Management

    Quit talking. Start doing. Quit talking about diversity.
    Actually hire brown people and women in leadership. Stop rewarding people who talk a good game and get people in place that can deliver. Hold people accountable for their performance. This might actually mean having difficult conversations and letting people go at some point. This will create more room for diversity and the breath of fresh air that you need!


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