Stein Eriksen Lodge Reviews | Glassdoor

Stein Eriksen Lodge Reviews

Updated August 24, 2017
14 reviews

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3.4
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Russ Olsen
8 Ratings

14 Employee Reviews

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  1. "Fun atmosphere, great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stein Eriksen Lodge full-time

    Pros

    Amazing benefits including ski pass reimbursement, fantastic health insurance, fun work environment.

    Cons

    Pay isn't the best, but they can get away with it because its a great resume-builder. Forbes 5 Star, AAA 5 Diamond property and all...


  2. "It's honestly just not worth the drive, parking or people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate In Boutique & Gift Shop in Park City, UT
    Former Employee - Sales Associate In Boutique & Gift Shop in Park City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stein Eriksen Lodge part-time (More than a year)

    Pros

    -free meal once a day
    -beautiful campus
    -lots of different people
    -pays pretty good for the young and inexperienced
    -left over deserts from events
    -celebrity sightings
    -employee Christmas dinner is bomb

    Cons

    -horrible rude management
    -sexual harassment from coworkers especially gardeners & security.
    -us VS them mentality within different departments
    -usually pretty bad meals
    -everyone there hates their jobs & acts like it
    -everyone gets 30 minute -1 hour break to eat within their 7-12 hour shift but if management decides they need you at any time during that break you must keep working and that time is still counted as your eating break.
    -customers extremely rude and entitaled
    -females beware: drunk older men sexually harass & assult
    -horrible parking
    -value will hit your car at some point while you work there
    -terrible uniforms
    -demeaning tasks
    -they printed the employee rules on the toilet paper in the employee bathroom....

    Advice to Management

    You guys have to do something about the sexual harassment that goes on in the work place. It's ridiculous.

  3. "Great for those who want to work in the hotel industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Park City, UT
    Current Employee - Sales Coordinator in Park City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Stein Eriksen Lodge full-time (Less than a year)

    Pros

    Comp Iift tickets to Deer Valley Resort in the winter and additional benefits for season passes at DVR and other resorts
    Great exec team with wonderful attitude and personalities
    Beautiful property with great views of the mountain
    Delicious bacon--best bacon in Park City
    Amazing culinary team

    Cons

    Dress code is very strict and business professional to the T
    Limited parking spaces that are too small for regular sized vehicles, resulting in scratched vehicles
    Low wages for the area


  4. "AM Glitretind Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Park City, UT
    Former Employee - Server in Park City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stein Eriksen Lodge full-time (Less than a year)

    Pros

    Professional atmosphere with high end customers. Ability to grow as a professional server. Benefits are OK. Free skiing is great! The best part of the job is being at Deer Valley all day, especially the sunrise.

    Cons

    This place is a micro managed nightmare. Reminds me of Office Space when you have 3-5 managers all telling you the same thing multiple times. They also expect you to work banquets whenever they need you to. Most of the Customers are completely self-absorbed, and very high maintenance but that is just Deer Valley for you.

    Advice to Management

    Get on the same page with communications to employees.


  5. "Terrible Pay & Terrible "Benefits""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stein Eriksen Lodge full-time (More than a year)

    Pros

    The history Stein Eriksen Lodge has in the luxury ski indrustry.

    Cons

    Wages. You can't afford to live in Park City if you work here. You would need multi jobs. Medical benifits are terrible. Until you reach your out of pocket expense you are responsible for 100%.

    Advice to Management

    Stein Eriksen Lodge pays 30% lower than their competition. You want five star service, you need to pay better to keep the quality staff there.


  6. "Interesting Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Salt Lake City, UT
    Former Employee - Intern in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Stein Eriksen Lodge full-time (Less than a year)

    Pros

    Great co workers on Bellstaff. Direct Bell Captain was a really good guy that I could trust. Tips were good however the wages were terrible compared to other hotels near by.

    Cons

    Poor wages. Upper management had an attitude where they didn't seem to care too much about the workers and they only cared about happiness of guests. certain policies weren't clear.

    Advice to Management

    Make sure your employees are well compensated and happy. Know that they are watching what you do and they will criticize. Also trust your employees to follow trainings. It seemed when someone important was around you didn't think we were capable.


  7. "Bellman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman in Charlotte, NC
    Former Employee - Bellman in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stein Eriksen Lodge (Less than a year)

    Pros

    tips were good, got to see famous people, fun people to work with, also go gratuity on top of base pay.

    Cons

    guest are terrible, management sucks

    Advice to Management

    Not the best management at least in my department always negative

  8. Helpful (1)

    "A great property with better than most staff benefits, beautiful location if you can get outside!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stein Eriksen Lodge full-time (More than 3 years)

    Pros

    Goal oriented team, everyone motivated and seeking excellence. Good staff cafeteria and food selection. Nice uniforms, good chances for good guest tips. Classy place to work.

    Cons

    Tough work load, not enough staff, operations team is all underground with NO windows or chance to go outside. Lunch break is not long enough to run an errand off site if needed... traffic jam down the mine road to the freeway can be terrible. Must have a reliable 4X4 or have an hour to commute via free city bus. Many clients are very rude and treat you like dirt...

    Advice to Management

    Employ more skilled staff so high standards can be maintained. Offer better personnel management training to supervisors and department managers. Good staff is in high demand with St Regis, Montage, and others, so treat them better and be more competitive with benefits and salary.


  9. Helpful (3)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman in Park City, UT
    Current Employee - Bellman in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful company to work for. They really try to promote from within, generous ski benefits, and many employee appreciation events. Expectations are high for job performance, but they also show appreciation when a job is well done.

    Cons

    The pay is lower than most other hotels in the area. They try to make up for with other benefits, but if they want to provide the best service and be the best hotel in Park City, they should pay the best.


  10. Helpful (1)

    "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bellman
    Current Employee - Bellman
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Stein Eriksen Lodge full-time (More than a year)

    Pros

    People are great middle managment and line employees make the company
    good benifits: 401k, health etc.
    good experience for hotels.

    Cons

    Low pay compaired to other hotels in the area,
    Very hard property to work at (garage is huge and spread out in a hapazard way, running miles a day for cars and there are still days when you do not have enough parking for events)
    No elevators to most rooms, you carry luggage up 4 flights of stairs and across courtyards sometimes.
    Seem to be understaffed almost all the time.

    Advice to Management

    Being the top hotel in the state (and one of the best in the world) you should be paying employees better, and have enough employees to complete the job.


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