Stein Mart Reviews | Glassdoor

Stein Mart Reviews

Updated May 16, 2017
533 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Stein Mart Chairman & Interim CEO Jay Stein
Jay Stein
223 Ratings

533 Employee Reviews

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Pros
Cons
  • All they care about is employees signing up credit cards (in 46 reviews)

  • Go threw alot of employees because of the low pay (in 33 reviews)

More Pros and Cons

  1. Helpful (2)

    "Merchandising Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Lead in Myrtle Beach, SC
    Current Employee - Merchandising Lead in Myrtle Beach, SC
    Doesn't Recommend
    Neutral Outlook

    I have been working at Stein Mart full-time (More than a year)

    Pros

    Nice discount, great coworkers

    Cons

    Overworked, understaffed, hours cut, low pay, little to no training, not enough time in day to do all expected. Poor communication from corporate with employees.

    Advice to Management

    Have corporate do by themselves what they ask of us with no help, 3 hours out of day clean in dress clothes, open freight/put out & back stock, scan for sales, markdowns and reset entire department with small amount of hours left. Not to mention handle all customers and be called to run registers because not enough cashiers are scheduled! Family values don't seem to be important. Poor communication from corporate! All boils down to corporate who needs to understand our workload and be on a personal level with employees during store visits and not just with managers. We need to be appreciated for the work we do and hear first hand what we are doing right and what's needed to do better for all and not pass the buck. We are a team who should work together which in the long run makes for happy employees and greater profit for the company! It's hard to work under duress, and stress only makes the work load harder. Most of us enjoy the job so help us which will help the company make more profit.


  2. "CSM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSM in Baton Rouge, LA
    Current Employee - CSM in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stein Mart full-time (Less than a year)

    Pros

    Great co workers, team atmosphere

    Cons

    Promoted with only a dollar pay increase

    Advice to Management

    Pay employees what they are worth


  3. "great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shoe Sales Associate in Suwanee, GA
    Former Employee - Shoe Sales Associate in Suwanee, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stein Mart full-time (More than 5 years)

    Pros

    Awesome discounts and sales , fun environment

    Cons

    Long hours before a visit

    Advice to Management

    Keep up the good work


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  5. "BEHIND THE TIMES-Disconnected with reality."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stein Mart full-time (Less than a year)

    Pros

    EMPLOYEE DISCOUNT is a nice perk.

    Cons

    EMPLOYEES NOT RECOGNIZED AND APPRECIATED. Corp. office live in ivory tower not willing to embrace change and invest in their people and upgrade their processes.

    Advice to Management

    Departments are fragmented with the silo approach across the board Top leadership needs to change their style and practice the 7 habits of leadership that they teach and don't do. HR group is weak. Micro manage approach from top leadership. Annual appraisal process is a joke i.e. 1 size fits all!


  6. Helpful (2)

    "Eh! its ok of a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Orange, CA
    Current Employee - Department Manager in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stein Mart full-time (More than 5 years)

    Pros

    Great Co-Workers. Nice Discount. Flexible with schedule. Thats about it.

    Cons

    They expect too much with little pay. There are really no consequence for constant call-outs or absences. The turn around with associates is crazy fast, some don't even stay longer pass there orientation. TOO MANY CORPORATE VISITS!!!

    Advice to Management

    Please understand that you can't give us 14hrs of work and jam into a 8hr shift we try our best considering all the things that go one from being cashier, call-outs, being a department manager.


  7. Helpful (1)

    "Technology Impaired"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Lead in Palm Beach Gardens, FL
    Former Employee - Customer Service Lead in Palm Beach Gardens, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stein Mart part-time (More than 3 years)

    Pros

    Employee discount is generous. Co workers are hard working.

    Cons

    Store managers usually have no idea how t manage staff. Many manage by intimidation & threats. Pay is low & work is physically demanding. Schedule changes weekly making it difficult to make personal plans. No benefits for part timers. Technology is very outdated making cashier's job especially problematic. Management is more concerned with signing customers up for credit cards than anything else.

    Advice to Management

    Management should receive training in how to manage & motivate staff. More consideration for needs of employees. Satisfied employees will work harder for the store.


  8. "Asset Protection Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - APC in Palm Beach Gardens, FL
    Current Employee - APC in Palm Beach Gardens, FL

    I have been working at Stein Mart full-time (More than 3 years)

    Pros

    Great discounts and great travel pay.

    Cons

    Over worked and under paid.

    Advice to Management

    Make your employees happier by listening to what they have to say.


  9. Helpful (2)

    "Retail Nonsense"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Tampa, FL
    Former Employee - Assistant Store Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stein Mart full-time

    Pros

    Lunches are one hour, you make friendships with your co-workers

    Cons

    -Sales change ALL the time, you are required to set the sale(s) with a scanner, a vague cheat sheet and the company is still printing paper signs
    -If you work in ladies, all you do are go backs
    -Standards are impossible with workload, freight, scanning for sales all the time, ringing customers.
    -Customers are mostly elderly who are temperamental. The company has taught them if they complain they get whatever they want and whatever price they want.
    -Expiration dates on coupons mean nothing when the customer presents them
    -Lacking technology
    -Hideous layering on mannequins
    -You spend all week long scanning for a sale that only lasts for two days, rearrange your department to adhere to the sale. When Monday comes, you are expected to move everything back the way it was, remove/invert your paper signs and the company expects it to be perfect. Don't forget your Mad Dash sale none ever shops for. You also have to take more of your time and printing paper signs for a one day sale no-one ever buys.

    Advice to Management

    Stop senior day. Asking for a senior discount at Stein Mart is like asking for a discount at PetCo because you have a dog. Please do an undercover boss episode so you can see how much your employees truly hate their jobs. Update your technology--- someone new needs to run this company.


  10. "Good Starting Point"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Associate in Anaheim, CA
    Current Employee - Retail Associate in Anaheim, CA

    I have been working at Stein Mart part-time (Less than a year)

    Pros

    Pretty easy job. Management is nice and so are co-workers.

    Cons

    It's minimum wage so you won't be making much.

    Advice to Management

    None


  11. "Don't ever work at store 219 (Orland Park)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Associate in Orland Park, IL
    Former Employee - Service Associate in Orland Park, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stein Mart part-time (More than a year)

    Pros

    I honestly can't think of any

    Cons

    Unfair pay between current employees and new hires.
    No room for advancement.
    FAVORITISM
    The store manager belittles you in front of fellow employees and customers

    Advice to Management

    Give everyone around the same pay if the are hired around the same time with similar experience. Stop playing favorites


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