Stericycle Reviews | Glassdoor

Stericycle Reviews

Updated December 15, 2017
118 reviews

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3.0
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Charles A. Alutto
37 Ratings

118 Employee Reviews

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Pros
Cons
  • Upper management showed favoritism (in 29 reviews)

  • Decisions made to move clients instead of taking care of root cause - poor customer service due to recent hiring practices (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "A company going to a bottle neck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stericycle full-time

    Pros

    Culture is great. Dental insurance is good.

    Cons

    C-level leaders lack of ability for strategic management and execution for company's continuous growth, and the bottom team members take the pain of it.

    Advice to Management

    Find ways to improve profit margin and stock price!


  2. "could be better"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Stericycle full-time

    Pros

    Benefits are good, good place for someone right out of high school

    Cons

    Low pay, management shows favoritism

  3. "Sharp Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Los Angeles, CA
    Current Employee - Technician in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stericycle full-time (More than 3 years)

    Pros

    Hour are very flexible

    Cons

    The pay to work risk is not good at.

    Advice to Management

    Treat your employees more as people and not as trash.


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Stericycle full-time (More than 3 years)

    Pros

    Benefits, Compensation - No other pros

    Cons

    Management, Leadership and investment in employees

    Advice to Management

    Increase your investment in the team members - Invest in leadership training for management. Many great people that work here but the director level positions need some heavy investment in leadership.


  5. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stericycle full-time

    Pros

    Commission if you hit 100% of sales goal and co-workers.

    Cons

    Management, benefits, super recycled leads, etc


  6. "Sales Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stericycle full-time

    Pros

    The company offers a good benefits package.

    Cons

    There is very little unison within the organization.


  7. Helpful (8)

    "Current tenured employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northbrook, IL
    Current Employee - Anonymous Employee in Northbrook, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Stericycle full-time (More than 10 years)

    Pros

    Good pay, benefits, especially vacation time. Fun culture, flexible work life balance, dependable, effective training.

    Cons

    SALES DIRECTORS.
    SALES DIRECTORS.
    SALES DIRECTORS.
    1 director is a manipulative bully who consistently steals ideas and uses them. Uses the position of power and scare tactics to "lead". This person is the most disingenuous person I've ever met, and has absolutely no business leading people. (That said- still a smart person who would bring value to an analytical/operations role).
    The other director is a two faced cheerleader for the company. Will promote positivity while behind closed doors will berate peers and employees and manipulate others. Better suited for marketing.
    Unreasonable goals, lack of communication, very little investment in employee growth in terms of advanced training. Business model- abusing customers over and over and over again.

    in my time at the company I've seen 10 VPs/SVPs in 10 years, coming and going.
    In the same time I've seen 6 sales directors. How can anyone promote a unified vision when the people in power constantly change?

    Advice to Management

    Empower the current VP who seems to be on the right path and genuinely cares about the employees on the sales floor.
    Commit to an account management model which will vastly improve customer relations.
    Invest time in coaching and training your middle management staff.

    Fix your clear and obvious issue- DIRECTORS. You will never have a successful and engaged sales floor if the people don't trust their leaders.

    Stop ignoring the exit interview feedback and engagement survey feedback. None of this should be news to any of you.

    Stericycle Response

    Nov 14, 2017 – Director of Culture and Communication

    Thank you for the really great advice! If you'd like to talk, please feel free to reach out to me, Lara Morrow, 817-291-8658.

  8. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Concord, NC
    Former Employee - Driver in Concord, NC
    Positive Outlook
    Disapproves of CEO

    I worked at Stericycle full-time (More than 5 years)

    Pros

    Plenty of work and hours. 4 day work week for being a route driver

    Cons

    Trucks are usually in need of repair.


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Stericycle full-time

    Pros

    -Great benefits after working there a few months.
    -Pay is decent.

    Cons

    -Nonstop calls
    -High turnover rate
    -Very few chances to move up in the company

    Advice to Management

    Appreciate your employees more.


  10. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stericycle full-time (More than 3 years)

    Pros

    Independence. Some structure. Enjoyed team building and when the company was still shred it. Large company wig room to move around.

    Cons

    Every man for themselves. Can feel a bit lonely and be unsure of how you’re doing. Pay could also be better of course.


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