Stericycle Reviews | Glassdoor

Stericycle Reviews

Updated April 20, 2017
85 reviews

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4.0
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Charles A. Alutto
30 Ratings

85 Employee Reviews

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Pros
Cons
  • Seems to be problems with upper management (in 24 reviews)

  • It's a call center it gets boring sometimes (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "inside sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than a year)

    Pros

    I have had a good experience.. not sure If this is just a job for me or a career but there is
    - great commission
    - Managers care
    - making a lot of changes to become a better company
    - River North
    - Fun team

    Cons

    Base salary is low 35k or so
    Need more vacation days

    Advice to Management

    Have more selective hiring practices


  2. "Client Services Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Support in Indianapolis, IN
    Former Employee - Client Service Support in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stericycle full-time (More than a year)

    Pros

    Coworkers were great. I loved the people here, both management and teammates. The job was busy and interesting. I liked what I did.

    Cons

    They hire through Kelley Services and it's extremely hard to be hired on as a Stericycle employee. This was discouraging to me once I found this out. I was not told this during the interview process otherwise I would've reconsidered.

    Advice to Management

    Consider hiring teammates on full time rather than using temp agency. Most teammates I spoke with left or planned on leaving purely because of this.

    Stericycle Response

    Mar 30, 2017

    Thank you for sharing your positive feedback with us. At Stericycle, we prioritize our strong company culture and we're glad to hear that you enjoyed the work environment during your time with us ... More


  3. "Biosystems Service Tecnician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Concord, NC
    Current Employee - Service Technician in Concord, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Stericycle (More than 8 years)

    Pros

    Good management and semi-flexible work schedule.
    Steady work available and most major holidays off.
    Ability as a tech to go in... Perform your service and then go home. Very little interaction with management... Unless you need them for something.

    Cons

    Decentralized office with little feedback from upper management.
    Not many opportunities to move to other positions within company.
    Unpredictable end times during the day. You work until the job is done.

    Advice to Management

    Offer training opportunities to current employees first instead of bringing new hires in.

    Stericycle Response

    Jan 4, 2017

    Thank you for sharing your positive feedback and your suggestions for improvement with us. At Stericycle, we understand that we are constantly growing both as a company and as an employer. It is ... More


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  5. Helpful (1)

    "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Northbrook, IL
    Former Employee - Account Executive in Northbrook, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stericycle (Less than a year)

    Pros

    If your a decently hard worker and do your job then you will have success. I enjoyed the people that I worked with. It's a pretty young crowd.

    Cons

    Training could have been better. It wasn't organized well. There was a lot of time wasted.

    The commission structures constantly change and 9 times out of 10 there not in favor of the sales rep.

    There is no set standards and practices when closing a contract. There are simply "suggestions". This causes a lot of contracts to get rejected by the review team which means you have to go back to the customer for something so they can correct it before you will get it approved and in turn get paid.

    The legal department is a JOKE. It's one guy and 99% he's not in his office. This caused many issues for myself as far as getting approvals/rejections on customer's requests to modify Stericycle's standard terms and conditions.

    Advice to Management

    Improve training, contract approval process and legal.

    Stericycle Response

    Nov 4, 2016

    Thank you for sharing your feedback with us. At Stericycle we know our best ideas come from our Team Members, so we appreciate feedback of all kinds. We are always on the path to Continuous ... More


  6. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Call Center Customer Service Representative in Northbrook, IL
    Former Employee - Call Center Customer Service Representative in Northbrook, IL

    Pros

    GREAT PAY GOOD EMPLOYEES COMPANY MAKES YOU FEEL RIGHT AT HOME

    Cons

    traveling distant from city too far

    Stericycle Response

    Oct 19, 2016

    Thank you for sharing your positive experiences as a Customer Service Representative. We're happy to hear that you enjoyed your time as a Team Member and that you felt right at home in Stericycle's ... More


  7. "Yard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Environmental Technician in Washougal, WA
    Current Employee - Environmental Technician in Washougal, WA
    Recommends
    Neutral Outlook

    I have been working at Stericycle full-time

    Pros

    Co workers are awesome once you take away the winier of the group.

    Cons

    pretty happy at the facility


  8. Helpful (1)

    "Great Company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transportation Supervisor in Chandler, AZ
    Former Employee - Transportation Supervisor in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stericycle full-time (More than 8 years)

    Pros

    If you just do the job that they ask you to do, you can move up in the company pretty fast.

    Cons

    If someone up high in the company doesn't like you then you will never move up the ladder.

    Stericycle Response

    Aug 12, 2016

    Thank you for sharing your positive feedback with us about your experiences as a Stericycle Team Member! We're happy to hear when our Team Members are thriving in their work. After all, Enjoying Our ... More


  9. "Inside sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Northbrook, IL
    Current Employee - Inside Sales Representative in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than a year)

    Pros

    Great initial sales training, good benefits, has a great culture, you will make friends, good experience and a lot of resources to utilize.

    Cons

    Seems to be problems with upper management. Certain departments should have their own specialized retention teams. Can be drama on the floor. Retention reps should be salary based and simplify commission.

    Advice to Management

    Listen to employees

    Stericycle Response

    Aug 10, 2016

    Thank you for taking the time to tell us about your great experiences as an Insides Sales rep. We appreciate hearing from our Team Members because all feedback is useful in making Stericycle a great ... More


  10. Helpful (6)

    "A solid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Concord, NC
    Current Employee - Operations Manager in Concord, NC
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Making genuine efforts to be a best place to work. Good benefits and programs. Environmentally conscientious and moral at a corporate level.

    Cons

    Growing faster than they can keep up with. Entrenched Management of acquisitions like BFI medical has brought neolithic and obsolete management styles with it. Top heavy. Pays too low in operations and transportation .

    Advice to Management

    Trash the survey too many variables skew results. Pay better at the operational level. You can pay for it by getting rid of unneeded high level managers. Balloon and ice cream parties are great for the cubicle, but not the TM in the plant that can barely afford to live

    Stericycle Response

    Jun 30, 2016

    Thank you so much for your great feedback. At Stericycle we appreciate hearing from our Team Members because it lets us know what's working and what we can improve. We're glad to hear that you feel ... More


  11. Helpful (7)

    "Fast moving"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Tucson, AZ
    Former Employee - Manager in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, very competitive benefits, company growth, good people to work with.

    Cons

    Widening gap between worker and management.
    Key positions offered to former employees of companies that were bought out by the Stericycle machine.
    Inconsistency of communication to the field.

    Advice to Management

    Reach out to your "hands-on" employees. Management will tell you what you want to hear, workers will tell you what you NEED to hear.

    Stericycle Response

    Mar 10, 2016

    Thank you for sharing your great feedback as a former Team Member. We love to hear when our Team Members are thriving in their work, but it's even better when they enjoy it also. As an employer, we ... More



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