Stericycle Reviews | Glassdoor

Stericycle Reviews

Updated July 26, 2017
75 reviews

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5.0
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Charles A. Alutto
46 Ratings

75 Employee Reviews

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Pros
  • Good pay, minimal supervision and good benefits (in 24 reviews)

  • They were a great company to work for, had great benefits and pay was competitive (in 19 reviews)

Cons
  • Upper management showed favoritism (in 26 reviews)

  • Sometimes getting a day off can be difficult, but that's life in a call center (in 15 reviews)

More Pros and Cons

  1. Featured Review

    "A company with an unwavering commitment to continuous improvement, and employee engagement!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Culture Communications Specialist in Bedford, TX
    Former Employee - Culture Communications Specialist in Bedford, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stericycle full-time (More than 8 years)

    Pros

    I loved working for Steri. After our call center was acquired by Stericycle, they could have dismantled our culture, but no, they adopted it, built a department around it, and rolled out our best practices across the organization. The senior leadership cares so much, on a level of sleepless nights, how the company performs, how wall street valuates them, and how they're team members are feeling. Wonderful benefits, and they will place you anywhere you're willing to try. Growth and tenure opportunities are dealt out in abundance. I just wish the front line could see how how leadership and middle management hustles to make ever-positive change.

    Cons

    No company is perfect, Steri has to grow through acquisition due to stock market demands, so there are some growing pains, but I have seen first hand how seriously the leadership takes the annual employee engagement survey, and how much they strive for operational efficiency, safety for their TMs, and have first hand experience watching Steri and its employees give to one another through times of crisis via the SteriCares hardship fund. If you're considering Steri, go for it! I miss it, and miss my Steri family!

    Advice to Management

    Keep it up! I love Charlie, a CEO of over 25,000 people, and he knew our names like no one else!

    Stericycle Response

    Jul 20, 2017 – Director of Culture and Communication

    Wow! What great comments. Thank you so much for taking the time to share your thoughts. I couldn't agree more with you. No one is perfect, it's how you handle challenges, treat your people in... More


  2. "Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northbrook, IL
    Current Employee - Anonymous Employee in Northbrook, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Stericycle full-time (More than 8 years)

    Pros

    Stericycle provides a great place to develop, expand your knowledge base and advance your career if you are willing to put in the time and effort. I have been with the company for 9 years and worked on several different teams.

    Stericycle has a very positive and team friendly environment.

    The people are a joy to work with and make the life of "medical waste" as enjoyable as it can be.

    The work life balance is exactly what you want it to be. You get out exactly what you want to get in.

    Cons

    Stericycle try to move at a rapid pace and you need to be prepared to keep up with the ever changing environment.

    The biggest con for Stericycle is that too many team members have too many projects on their plate.

    Advice to Management

    More interaction with front line employees

    Continue the investment in Culture and Communication.

    Stericycle Response

    Jul 27, 2017 – Director of Culture and Communication

    What a great overview! Thank you so much for taking the time to share. The level of workload and priorities continues to be a subject of discussion with the leadership team so that we can continue... More

  3. "Excellent Support from Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Administrator in Saint Louis, MO
    Current Employee - Field Administrator in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than 3 years)

    Pros

    I love my job! Everyday I learn something new.
    Our Benefits are excellent!

    Cons

    The Building can take on a smell of it's own, thank goodness for Air Fresheners!

    Advice to Management

    Never stop giving compliments daily to the team! This is a morale booster.

    Stericycle Response

    Jul 27, 2017 – Director of Culture and Communication

    It sure can! I remember my first time at a medical waste plant. It was so impressive to watch the entire process. It makes me so proud to work for this company. Thanks for your review! And keep... More


  4. "Awesome Benefits and Employee Centered Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than 10 years)

    Pros

    Good pay, chances for advancement, awesome benefits. This company is constantly changing things based on employee feedback to improve culture, work circumstances, and benefits. I've never worked somewhere that tried so hard to keep their employees happy.

    Cons

    We have a lot of remote locations, which allows our employees to work from home, but it also makes hiring and training difficult. We need to hire someone who lives near a site so they can train in office, and that minimizes our hiring pool and referral ability.

    Though the constant changes are desirable and for the benefit of all, communication could improve. When plans change or employees are receiving conflicting/partial info, It reduces trust and confidence.

    Advice to Management

    Allow management to communicate better by giving them all of the facts, and refrain from changing the plan or guidelines mid-implementation. Make sure all HR reps, directors, and managers receive/relay the same information.

    More support to remote locations in terms of culture and recognition tools.

    Stericycle Response

    Jul 19, 2017 – Director of Culture and Communication

    Thank you so much for your feedback. We are currently working on toolkits for managers and recruiters to hire the best team members for our work at home environments. Communication regarding change... More


  5. "Great opportunity for career development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Boston, MA
    Current Employee - District Sales Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than 5 years)

    Pros

    Competitive pay for OTE, Great comp for top performers
    Opportunity to go into management or individual contributor
    Place to stay for entire career

    Cons

    You have to be self motivated and disciplined

    Advice to Management

    The field will drive the change

    Stericycle Response

    Jul 17, 2017 – Director of Culture and Communication

    Self-discipline and motivation are very helpful here in our fast paced world. It's a great environment for go getters and those who love seeing the results of their efforts. Since we have so many... More


  6. "Call center representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stericycle full-time

    Pros

    Fair, friendly managers. Lots of opportunities for in house training and promotions.

    Cons

    Stressful, with constant supervision over you.


  7. Helpful (1)

    "A Wonderful Ride"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Phila, PA
    Current Employee - Director in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than 5 years)

    Pros

    I came from an acquisition and possessed a skill set/job title that didn't previously exist at Stericycle. Rather than discard me immediately as many companies would have done, Stericycle gave me a chance to prove my value. From day one my ideas were valued. Over five years in to my career here I continue to feel engaged and supported. I've learned a great deal and have tremendous respect and admiration for our leaders, all of whom I've found to be likable and approachable. Many external opportunities have come may over the past five years but Stericycle has never given me a reason to consider leaving.

    Cons

    Many of our team members don't sit in front of a computer all day (drivers, plant workers, etc), and it can be challenging to communicate as effectively with those folks as we can with office-based team members.

    Advice to Management

    Be proactive with telling the Stericycle story externally, because there is a great story to tell.

    Stericycle Response

    Jul 1, 2017 – Director of Culture and Communication

    What a great story! Thank you so much for sharing. It's wonderful that this company is made up of such a diverse group of people - those who helped start the company years ago, those who came... More

  8. Helpful (2)

    "Tons of Growth Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Dallas, TX
    Current Employee - Director in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than 10 years)

    Pros

    Growth, autonomy, caring leaders, community

    Cons

    Very fast paced growth environment

    Stericycle Response

    Jun 28, 2017 – Director of Culture and Communication

    Thank you so much! It's so great to watch team members grow a career here.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Director in Northbrook, IL
    Current Employee - Human Resources Director in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle (More than 5 years)

    Pros

    I am so fortunate to work with a fantastic group of people. During a typical day I am empowered to solve customer issues, drive strategic initiatives and even have a few laughs. My team is ridiculously talented and it is a pleasure to come to work everyday.

    Cons

    Work life balance can be an issue if you don't manage it.

    Advice to Management

    Continue to listen to feedback and take action. Don't be afraid to try new things.

    Stericycle Response

    Jul 10, 2017 – Director of Culture and Communication

    Thank you so much for your review! We do move fast but it can be so rewarding to watch the company grow. It's important that all team members have balance and focus on family and relaxation just... More


  10. "Minimal Supervision"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    People are nice and helpful to new people

    Cons

    Cant use phone and it is boring at times

    Stericycle Response

    Jun 21, 2017

    Thank you so much for sharing your positive experience with us. We are always happy to hear when team members are enjoying their working. After all, it's one of our core values. At Stericycle, we... More


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