Stericycle Reviews | Glassdoor

Stericycle Reviews

Updated August 15, 2017
503 reviews

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503 Employee Reviews

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Pros
  • Good pay, minimal supervision and good benefits (in 24 reviews)

  • They were a great company to work for, had great benefits and pay was competitive (in 21 reviews)

Cons
  • Upper management showed favoritism (in 27 reviews)

  • Employee Development, strict policy's on call center representatives (in 16 reviews)

More Pros and Cons

  1. "careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Las Cruces, NM
    Former Employee - Technician in Las Cruces, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stericycle full-time (Less than a year)

    Pros

    you get paid 12.00 hr

    Cons

    they will work you to death and will not obey doctor orders and steal you'er medical record

    Advice to Management

    take care of you'er employees

    Stericycle Response

    Jul 19, 2017 – Director of Culture and Communication

    I am so sorry that you had a bad experience. Our goal is that all of our team members love what they do, who they do it for and how they do it. HIPAA laws are in place to protect the publication... More


  2. "Not for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stericycle full-time (More than a year)

    Pros

    The female trainer had no patience and a very ugly attitude. Power hungry to make herself look good

    Cons

    The allow management to talk down and misuse their power

    Advice to Management

    Very little, if you kiss butt

    Stericycle Response

    Jul 19, 2017 – Director of Culture and Communication

    This is not the kind of experience that we want our team members to have! I am so sorry. I will make sure to pass on this feedback.

  3. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead in Indianapolis, IN
    Current Employee - Team Lead in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stericycle full-time (Less than a year)

    Pros

    Fun loving, family like environment, friendly coworkers, great vacation time, lots of benefits.

    Cons

    Clients can be incredibly rude. Stressful.

    Advice to Management

    None

    Stericycle Response

    Jun 28, 2017 – Director of Culture and Communication

    So sorry to hear about the stress that clients can cause you. Try this response next time and see if it helps. "I am so sorry to hear ________. You sound really stressed. How can I help alleviate... More


  4. "Run Far Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Northbrook, IL
    Former Employee - Sales in Northbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stericycle full-time (Less than a year)

    Pros

    We had a hot, yet dense trainer.

    Cons

    They make you take stupid assessments during training in order to stay on with the company. They have an assonine method of utilizing Salesforce, and for anyone that's used the CRM tool in the past, it's completely futile and unorthodox the way it's used. And you have to score 80% on their skewed assessment. Quality sales folks in the past will not survive here. It's completely micromanaged, and their training sucks completely. They play favorites to the uneducated too.

    Advice to Management

    Get a better trainer, use Salesforce accurately, cease up on the assessments during training, stop micromanaging, and allow quality, educated folks to succeed there.


  5. Helpful (2)

    "Company lacks direction at lower levels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Environmental Technician III in Houston, TX
    Current Employee - Environmental Technician III in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Stericycle full-time (More than a year)

    Pros

    Shift ends early in the day

    Cons

    Low wages
    Dishonest and lazy coworkers

    Advice to Management

    Try to understand that the workers at the lowest level of the company have no incentive to work well (and probably don't even know what it means to be a good employees) because there is no form of recognition, monetarily or otherwise. The result is that good employees either resent their coworkers, or quickly imitate their behavior.

    Stericycle Response

    Jun 21, 2017

    Thank you for sharing your feedback with us as a team member out of Houston. As an industry leader, Stericycle is constantly changing and growing to become an even better company for both our clients... More


  6. "Great Flexibility"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stericycle full-time

    Pros

    Flexible Schedules, Decent pay, Easy training

    Cons

    Long distance travels, Low advancement opportunities


  7. Helpful (8)

    "Was Wonderful...At First"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Indianapolis, IN
    Former Employee - Call Center Representative in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stericycle (More than a year)

    Pros

    Great starter job for anyone fresh out of school needing to pick up skills. Not sure why people still go through the staffing agency when you can just be directly hired on like I was. Training weekvwas great, so were the next few weeks after that. Everyone was so nice and supportive. All my coworkers were happy and sweet as well. Communication was decent amongst the teams and work flow was nice. We could use the computers to look at pinterest during free time.

    Cons

    Constant changes began occuring. Managment were never on same page. Constant IT issues. Lots of turn over and overcrowding in the call center (felt like i was being pushed out to make room for others). The environment became loud and chaotic FILLED with drama and sneaky snakes. IT cut off 99% of websites including pinterest. Amount of calls received and difficulty kept rising. Impossible goals to reach. Supervisors nit picking every detail and writing you up constantly when you forget a new change on how to take a message because it is always changing! Clear favortism and reprimandations for not playing into upper managments blackmailing. Dangle the carrot of "going home to work in 6 mos" without any intention on sending you home then. Breaking labor laws letting people work 70 plus hours a week. Like i said good starter job, but after 6 mos to 1 yr get out of there! Oh yea and no raises until at least a year and reviews will never be done on time.

    Advice to Management

    Fire yourselves and find more professional people who dont play games and know what organization is. And quit nit picking new employees so much, thats why they all quit!

    Stericycle Response

    Jun 28, 2017 – Director of Culture and Communication

    Thank you so much for providing us feedback. It was such a great year for the team in Indy due to the growth. It's a good feeling to be a part of a team that leads the industry in the field... More

  8. "Plant worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Plant Worker in Concord, NC
    Former Employee - Plant Worker in Concord, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Stericycle full-time (More than a year)

    Pros

    Health dental and eye insurance was very good. 401k able to buy into stocks.

    Cons

    Will sacrifice the health and well being of employees to make deadlines. Very verbally abusive supervisors. Pay is ridiculously low for the amount of work you have to do. Don't expect a day off even on your day off.

    Advice to Management

    Get some real management


  9. Helpful (1)

    "Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Plant Worker in Parkersburg, WV
    Current Employee - Plant Worker in Parkersburg, WV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Stericycle full-time (More than 8 years)

    Pros

    At this site the bosses are easy to get along with and they understand life happens safety is a very high priority

    Cons

    Wages can be better health inshurance is way to high for what you actually need there is no advancement at this site worst thing above all

    Advice to Management

    Advancement needs to be addressed if you want long term employess. Advance employess on work history what they are capable of doing and most of all promote people who deserve it not the people who know people

    Stericycle Response

    Jun 28, 2017 – Director of Culture and Communication

    Thank you so much for your thoughtful review. I would love to hear more of your thoughts regarding advancement. If you'd like to have a confidential conversation, you can reach me at... More


  10. "Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management in Nashville, TN
    Current Employee - Account Management in Nashville, TN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Stericycle full-time (More than a year)

    Pros

    Great culture in place to grow your experience

    Cons

    having challenges integrating recently acquired technologies

    Advice to Management

    Keep working hard to not only integrate technologies but internal departments


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