Steritech Epp Specialist Reviews | Glassdoor

Steritech Epp Specialist Reviews

Updated Mar 19, 2013

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2.1
6%
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Steritech President Doug Sutton (no image)
Doug Sutton
0 Rating
  1. Helpful (3)

    "The ups and downs of Steritch."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Epp Specialist in Charlotte, NC
    Recommends
    No opinion of CEO

    I have been working at Steritech

    Pros

    Free health benefits for employees. Steritech also offers dental benefits for under 40.00 per month. Company offers a 401k plan. Company also offers a holiday savings plan with a company match of 20.00 per month. This money is paid out in early December. Steritech offers weekends off as well as paid holidays, if your route can be completed. Company also issues a company vehicle and pays for all maintenance on the vehicle. Most workweeks are below 50 hrs. Company also offers additional bonuses and incentives, ie. 10% bonus for product sales, 20% production, and 15% for total annual contract sales.

    Cons

    Pest prevention specialist do not have access to important paperwork for keeping controllable expenses in order. Monthly performance reviews have to be asked for and then still may not be received. Chemical orders have no dollar amount listed for calculating % of usage that the specialist is responsible for controlling. On surveys or net promoter scores an 8 is considered neutral, which in all sense is considered by the company as a negative. Therefore, if a specialist does not score a 9 or 10 by a customer it is considered poor performance. Unfortuneately, anyone not just the contact person can answer survey calls. Steritech is sometimes quick to criticize and slow to compliment.. Promotions within the company are few and far between. Once an indiviual is hired for a particular job chances are good that's where they will be for a long time.

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    Steritech2009-01-01
  2. Helpful (6)

    "Going downhill fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Epp Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steritech full-time for more than 5 years

    Pros

    Great culture and overall structure.

    Cons

    Seems to be loosing their grip on "people first platform", lower management levels appear to be getting used and abused. The differentators which made this a "premium provider" seem to be disipating. clients are realizing that they can get the same offerings for less $$$. They are micro managing every aspect of service operations, turning specialists into robots. Odd production bonus compensation, which allows them to deduct any overtime from your bonus, which means you get paid the same for working 50 hours as you would for working 40 (and they wonder why specialist do not volunteer to pick up any additional job work above their assigned routes).

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    Steritech2013-03-19

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