Sterling Autobody Reviews | Glassdoor

Sterling Autobody Reviews

9 reviews

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2.8
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Sterling Autobody President Nick Notte
Nick Notte
2 Ratings

Employee Reviews

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  1. "Great Leadership and Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sterling Autobody full-time

    Pros

    Well trained, freedom to make decisions and try new a creative ideas. Very collaborative environment and great teams members. Nick Notte was a terrific leader and led the team through a very lengthy divestiture to Service King.

    Cons

    Was a business unit of Allstate which presented some challenges around running the business as a cost center or a profit center.


  2. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company, personal growth etc.

    Cons

    No longer in business, unfortunate

  3. "My experience at Sterling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Director
    Former Employee - Area Director
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sterling Autobody full-time (Less than a year)

    Pros

    Some of the best looking stores when viewed from the curb or client perspective appearance, from the client perspective. Although a more consistent brand "look" can be worked upon. Reasonably well maintained facilities.

    Cons

    Blindsided downsizing / restructuring occurs with absolutely no warning. Micromanagers there do not accept / understand their existence. There has to be a better way.

    Advice to Management

    Learn to work better WITH others that help you satisfy the client base, that ultimately provides you YOUR paychceck, as well. Stop looking at those that at the repair facilities as mere "expenses" that are to be managed by constant squeezing despite mounting expectations for profit.


  4. "poor management, upper and lower,,manyunhappy employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sterling Autobody full-time (More than 5 years)

    Pros

    good benifits,good pay,good equiptment,,but low moral

    Cons

    i believe most managers that manage there stores,,and upper management have never held a spray gun,,or have never done bodywork,

    Advice to Management

    return your phone calls ,talk to employees,ask about there concerns on a one to one basis,,you would be surprised to really find out what employees think about the company,,other then a manager say,," if you dont like it,,,theres the door"


  5. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Blue Island, IL
    Former Employee - Customer Service Representative in Blue Island, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sterling Autobody full-time (Less than a year)

    Pros

    Money/bonus and benefits were good. That is the only good thing about that horrible place

    Cons

    They fire you but can't give a reason why

    Advice to Management

    Stop hiring bimbos and let the smart people work there


  6. Helpful (3)

    "Think twice about this Allstate owned company."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Detroit, MI
    Current Employee - Tech in Detroit, MI
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent benefits for industry. Because owned by Allstate, they refer all claims to Sterling, so stores stay pretty busy.

    Cons

    Management treats employees unfairly. Seems to reward employees with poor attendance and performance. Corporate ignores employees concerns. Techs poorly trained. Human Resources is a joke. Most employees are stuck here because Allstate has run competing shops out of business. Low morale, depressing atmosphere. No recognition of excellent employees.

    Advice to Management

    Start caring about your techs, they are the reason you make any money at all. If you put employees first, you may actually show a profit. Stop playing favorites with employees who can't/ won't do their jobs and appreciate those techs you have with talent.


  7. Helpful (2)

    "Poor treatment of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cleveland, OH
    Current Employee - Customer Service Representative in Cleveland, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good pay and benefits compared to other companies in the industry.

    Cons

    Very poor treatment of employees. Few career opportunities, promotions are rarely given based on job performance.

    Advice to Management

    Change the strategy concerning the treatment and development of employees. They are the most valuable asset you have.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Current Employee - Customer Service Representative in Salt Lake City, UT
    Recommends
    Approves of CEO

    Pros

    Great enviroment. Working w/ different people everyday. Seeing vehicles banged up and what can really happen in an accident and what it goes through to be repaired and looking new again. Quartely bonuses, yearly trips, and free lunches for a job well done

    Cons

    sometimes there unnecessary changes that are made. Not enough training in the first 30 days

    Advice to Management

    I think it is great that we have CSR conference calls. Keeps us thinking all the time to do better and refocus on the customer. Thank You
    Also when a new hire CSR comes on board Sterling should have a training course. What's going on now I don't think is the best we can do.


  9. Helpful (2)

    "Need to be more aware of those who succssed and stop promoting those whofail"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benifits package and 401k match

    Cons

    They dont take care of those who show proven success. But keep promoting those who fail and bring no value.

    Advice to Management

    keep and retain successful people and stop promoting the dead weight who have failed over and over top to bottom