Sterling Commerce Reviews | Glassdoor

Sterling Commerce Reviews

Updated November 28, 2016
100 reviews

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Pros
Cons
  • Can not integrate with many real-time external POS applications (in 3 reviews)

More Pros and Cons

  1. "Great company, great vision, great assets, great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH
    Disapproves of CEO

    Pros

    Sterling's people care about each other and their products. Sterling cares about its customers and its market. Sterling is uniquely positioned in the market and is the only vendor with scale, assets and focus to help its customers optimize their value chains across multiple enterprises.

    Cons

    Sterling's people's pride in their own products can sometimes shadow the fact that its portfolio is its greatest asset. The sum of Sterling's whole is truly greater than the sum of its parts. "sterlites" get this and work hard to achieve our collaboration vision for our customers."

    Advice to Management

    The vision's solid, be ruthless in executing towards it, don't be bashful in hiring and paying for the A+ players who feel our vision in their hearts.


  2. "Review of Sterling from an Engineers perspective"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Lowell, MA
    Current Employee - Principal Software Engineer in Lowell, MA
    Recommends
    No opinion of CEO

    Pros

    Do not hesitate to experiment new technologies and methodologies.
    Eager to listen to employee ideas.
    Promotions are totally based on performance.

    Cons

    There are no perks other than salary.
    Not much time for doing research.
    Career path is not outlined. Employees have no idea when and what will be their next position.

    Advice to Management

    Allot time for innovation and research for each employee.
    Create awareness on career growth and show a clear path to employees.


  3. "Work Hard and Do Your Job - You Will Be Here 10+ Years"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Mateo, CA
    Current Employee - Account Executive in San Mateo, CA
    Recommends
    Approves of CEO

    Pros

    Compensation and benefits are large for a company in its' position
    Large product portfolio
    Executive Management team dedicated to change
    Very large marketplace of possibilities for its' products
    True line of business effect for all solutions we provide the customer
    You are an independent subsidiary of a Fortune 50 Company (AT&T)

    Cons

    People get too comfortable and then get surprised when they get challenged
    Ohio is a long way from the Modern Technology's Mecca (San Jose CA or Tokyo, depending on your POV)
    Longevity in roles often does not translate into a marketplace understanding that is current (there is nothing pushing people to remain educated)

    Advice to Management

    Require all employees to take 6 month sabbaticals every 5 years to get industry training in their field of expertise to insure that they dont become disconnected dinosaurs that object out of fear and ignorance. So if I am at Sterling for 15 years in a Marketing or Engineering role, I am required to attend formal certification and or educational training seminars.

    There is always room for improvement- Marketing needs to become more relevant in the marketplace


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  5. Helpful (1)

    "Good place to work if early in one's career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH
    No opinion of CEO

    Pros

    Great job if first starting your career. Competitive compensation and benefits. Decent balance between work and personal life definitely attainable.

    Cons

    Lacks overall feeling of job stability. Job only as secure as the division or manager you work for. Layoffs common and sporadic during time I worked there.

    Advice to Management

    Don't really have any advice to give since am convinced management wouldn't be interested in any feedback on my experience if I did.


  6. Helpful (1)

    "Sterling Commerce - go in with your eyes open"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Disapproves of CEO

    Pros

    Excellent pay and benefits. Beautiful office campus.

    Cons

    At & T, who owns Sterling Commerce runs it like a phone company, not a Software company. The Sterling executives are paid on EBITA, so when the expenses vs. revenue gets to a point their bonuses suffer, they start laying people off, cutting projects etc. When a new year starts, they start hiring again and the cycle continues. This effects Sterling's ability to stay current in the market.

    Advice to Management

    Value your employees and work with AT&T on a viable business plan that restores Sterling Commerce to its former glory and makes it relevant again.


  7. Helpful (1)

    "Sterling doesn't have the assets to beat the Oracles and SAPs of the software world."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lowell, MA
    Former Employee - Anonymous Employee in Lowell, MA
    No opinion of CEO

    Pros

    Sterling Commerce has become a big organization, and different parts of the organization have different work cultures.

    I worked for one of the companies that Sterling acquired, and can only provide information regarding that group.

    The best reason to work for Sterling Commerce is that it provides you a good exposure to the enterprise applications space. While Sterling apps are not at the level of an Oracle or SAP as far as customer base is concerned, it is still an interesting space, and it can be a good learning experience for a few years.

    Cons

    As with a lot of large companies that grew by acquisitions, there is a risk of getting a group of products and companies that have relatively low compatibility and synergy, and can also be a difficult mix of company cultures.

    The biggest downside of working at Sterling Commerce is common to a lot of companies - i.e. you have to manage your growth and career yourself, and it is best to look for other opportunities if you do not get growth within the company.

    Advice to Management

    The Sterling senior management is trying to change the culture of the company, and at the same time trying to get a coherent message/strategy for getting growth for a group of products that don't have a lot of synergy.

    My advice would be to realize where the vision of synergies is a mirage. Once that realization has set in, a more realistic evaluation of where to make investments, and how to grow the company would be more effective.


  8. Helpful (1)

    "Past Greatness being Squandered"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dublin, OH
    Current Employee - Manager in Dublin, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Tremendous People who really care.

    Good (not great) products. Some of the SVP's care a lot, some don't

    Some leadership has great vision but don't seem to be heard

    Hard working people, generally laid back culture

    Company has global locations

    Cons

    Many Middle level and several senior level executives need to go There are about 4 really good senior VP's at the company (out of 12).

    Company seems to be more interested in it's own problem or its relationship with AT&T than it does its customers

    Company seems to believe in being mediocre

    Communication from the CEO is poor. Same old stuff all the time, much of which isn't true

    It feels like management is always trying to "spin" things rather than being honest

    The culture has taken a nose dive over the last two years and everyone now seems to be out for themselves and can't trust management (what little there is)

    Advice to Management

    It's time to move. Get rid of the bad management you already know is there, get ride of employees who don't want to get serious and move faster to become a leader.


  9. Helpful (1)

    "Glad to be gone...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible work schedule, (working remote), on eof the industry leaders in its space.

    Cons

    Working remote can keep you out of the loop; very much so with this company. Not being in Dublin can blind you to the fact that they run bodies out the door a few times a year. They also have a false sense of being a part of AT&T, as the mother ship really doesn't care.

    Advice to Management

    Hey Bob, you really should cut back on two things. First, the "Sitting here..." emails. No one cares where you are sitting. Second, why the monthly Town Halls? Communication is great, not so much when it is the same cutesy stuff, ("I know that's not a picture of Aristotle..."), every month. How much money are you burning through by taking an hour of every employee's time each month?


  10. "And this company makes money???????????????????????????????????????????????????????????"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Dublin, OH
    Current Employee - Senior Systems Engineer in Dublin, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Easy work; just pretend that you are doing something and you excel really fast; make friends with upper management and you become mgmt material; and most importantly if you are good with A** kissing; then in no time you will be a Director or a VP; that is for sure.
    Pay is really great compared to other companies; their PTO and vacation is owesome.

    Cons

    if you are a hard worker don't expect to go any where; if you tell anyone from mgmt or someone that is close to mgmt that they are wrong or that the requirements are not even reasonable; then you are trying to make enemies. The only ones that are to some extend competent are sr. VPs; but take Directors and managers (middle management basically) and get rid of them all at once, and tell me if you notice any change of it is any else than to the best. Middle management for the most part are so dumb and clueless; it surprises every one how the company makes money.
    I know for sure that one of the employees was fired basically because he asked the director what his five year plan; and when that director had no answer and went on for 30 minutes taking about BS; the employee asked him again; what is the goal for our dept; where do you see us five years from now; his answer was "I DON'T KNOW" so much for visionaries; but that employee to say the least is no longer working for the company; his position was eliminated

    Advice to Management

    Do your regular employees a break; just get rid of the bad seed of your middle management; this is not hard to do; it is so clear to those working there. Show me the return on investement of what your CIO did since she came on board; asides from the over 5 millon spent; what was accomplished with what she did???? asides from hiring those close to her; a failed PM becoming a director !!!!!; shoot his previous employer had issues with him being a PM now a director; and a real estate agent becoming an IT consultant; this really is new to me.


  11. Helpful (1)

    "Sterling"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer II in Tewksbury, MA
    Former Employee - Software Engineer II in Tewksbury, MA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Reasonable pay for very little effort. Compensation was decent, though based off midwestern (Ohio) cost of living.

    Cons

    Company in downward spiral, one success carries entire bottom line. Mediocrity is rewarded more then skill. Poor middle management is allowed to continue unabated.

    Advice to Management

    Middle management has a lot of bad eggs.


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