Sterling Communications Reviews | Glassdoor

Sterling Communications Reviews

Updated September 10, 2017
10 reviews

Filter

Filter


4.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Marianne Oconnor
8 Ratings

Employee Reviews

Sort: PopularRatingDate

  1. "What I Learned is that Sterling is Exceptional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sterling Communications full-time (More than 8 years)

    Pros

    I was at Sterling for nearly 10 years. During my time at Sterling, we were always in improvement mode: questioning processes and outcomes to ensure they made sense to the client.

    I cycled through two recessions, and we survived. As it turns out, we survived because our internal processes and client outcomes were far and above the competition. Maybe I've become a perfectionist in my old(er) age, but I simply didn't realize how "sterling" Sterling was and is.

    Cons

    Can't really think of any?


  2. "Great people and challenging work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Project Manager in Los Gatos, CA
    Former Employee - Creative Project Manager in Los Gatos, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sterling Communications full-time (More than 3 years)

    Pros

    The people you work with will be some of the best people you'll ever meet. Sterling attracts top talent and fun personalities.

    The client work is diverse and account teams are small enough to get your hands dirty. You'll gain experience across different technologies and industries.

    Cons

    Smaller agency means fewer resources, budgets. Benefits are OK. There's a plateau on growth opportunities.

    Advice to Management

    Listen to employees when they express issues. It's the feeling they aren't being heard in a small company that caused a lot of people to leave. I think you're already doing better with compensation, but maybe being more clear with what to expect about raises and promotions would be helpful.

  3. "Tight-knit agency a great place to develop communications excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sterling Communications full-time (More than 3 years)

    Pros

    If you're looking to develop and practice communications excellence in the demanding world of technology, I don't think you can do much better than Sterling. I worked at the boutique-sized agency for four years and from day one there was a very high level of expectation placed on providing clients with unmatched quality and attention to detail. Within weeks I was involved in meetings with C-Suite executives and tackling projects that at larger agencies seem to be reserved for employees who have already spent years doing low-level tactical support. Sterling hires folks with the right attitude and potential -- allowing their employees to stretch themselves whilst providing them with in-stride education and managerial support. It's not an easy place to work, but the skills you develop at Sterling can truly set you apart. The management team expects employees to be all-in when it comes to commitment to client service. But everyone is 'in the trenches' together and no one, be it the CEO or a VP, has their door closed to anyone. It's a rare, tight-knit family -- one you can count on throughout your career.

    Cons

    As with any smaller agency environment, it can take some time to earn promotions and increases in salary. But management is always willing to discuss specifics about requirements for advancement.

    Advice to Management

    I think there are some tacit cultural expectations at Sterling that can be more explicitly communicated with new employees at the outset to help them assimilate quickly.


  4. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sterling Communications full-time (More than 5 years)

    Pros

    I started my PR career at Sterling, and while I have since moved on, it gave me an exceptional foundation -- one that has differentiated me from others throughout the years. The accounts were interesting, I had a ton of opportunity to advance quickly and I learned so much from agency leadership. The only reason I left was because my husband was transferred to another state -- and even then, the agency was willing to work with me and I was able to stay on and work remotely while I settled into my new city.

    Cons

    It is smaller than some other agencies so resources can be tight and you have to learn to be scrappy -- but I think that has actually helped me in several ways.


  5. "Great Place to Learn & Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in Los Gatos, CA
    Former Employee - Account Supervisor in Los Gatos, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Sterling Communications full-time (More than 3 years)

    Pros

    - Fantastic work/life balance.
    - Smart people to learn from.
    - Lots of opportunity to take on "bigger" things than at a large agency, access to senior team.
    - A very flexible place to work.
    - Very good benefits for a small company.

    Cons

    - Pays below market.
    - Advancement is slow for an agency.
    - Less likely to work on "big names" (but more likely to work on interesting tech!)

    Advice to Management

    Keep doing what you're doing, but start to pay market rate.


  6. "Excellent, results-oriented organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in San Francisco, CA
    Former Employee - Vice President in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sterling Communications full-time (More than 10 years)

    Pros

    Great place to grow skills, outstanding attention to clients' needs, complete meritocracy, "take the ball and run with it" approach to management.

    Cons

    Not really a con, but you need to like the PR agency model


  7. Helpful (2)

    "CEO is nuts. And cheap."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Sterling Communications full-time (More than a year)

    Pros

    The only pro was the regular paycheck.

    Cons

    First off, it wouldn't surprise me if the existing reviews were plants. This place was horrible. MoC (CEO) was a cheap, backhanded person, who is a crazy micro-manager. If someone would show up a few minutes late, or even did not show up early enough, she is sure to comment. She paid her VPs 100k. In. The. Silicon. Valley.

    Advice to Management

    Marianne should step down and sell to someone in who is not a slavedriver. If she doesn't step down, she should learn how to pay her employees a sustainable Bay Area wage.

  8. "VOIP Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - VOIP Engineer in Aloha, OR
    Former Employee - VOIP Engineer in Aloha, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sterling Communications (Less than a year)

    Pros

    Greatest people to work with!

    Cons

    Could use some more documentation - but a great company!!


  9. "Great Place to Grow."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Communications Coordinator in San Bruno, CA
    Former Employee - Marketing Communications Coordinator in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sterling Communications (Less than a year)

    Pros

    • Awesome work life balance and company culture
    • Incredibly smart and friendly coworkers
    • Pet friendly office

    Cons

    Not many entry level positions due to the company size, however once you are in you'll learn so much more than being on any big company.


  10. "Great people and challenging work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sterling Communications full-time (More than 3 years)

    Pros

    - Wide-range of technology clients keeps work interesting and challenging.
    - Colleagues are smart and fun to work with.
    - Small size means that you know everyone in the company and everyone has access to senior management.
    - Good benefits and time off.

    Cons

    - Client technologies are challenging to understand at times.
    - The workload can be inconsistent, spiking one month and dipping another month.