Sterling Jewelers Reviews | Glassdoor

Sterling Jewelers Reviews

Updated November 5, 2017
664 reviews

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2.7
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Sterling Jewelers President & CEO Mark Light
Mark Light
260 Ratings

664 Employee Reviews

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Pros
  • you get a decent discount on jewelry (in 30 reviews)

  • Good benefits compared to independent jewelers, Rapid promotion (due to very high staff turnover) (in 28 reviews)

Cons
  • It is sometimes difficult to have work/life balance (in 33 reviews)

  • Overtime during busy season and the long hours, (in 25 reviews)

More Pros and Cons

  1. "Great environment, great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Fairlawn, OH
    Current Employee - Assistant in Fairlawn, OH
    Recommends
    Approves of CEO

    Pros

    Sterling offers an exceptional work environment and opportunity for advancement. For someone who is truly interested in having a career and putting forth the effort to grow professionally, there are many opportunities. The benefits package is great, having recently moved to a different insurance carrier. I've seen many companies that do not offer vision, but our vision package is outstanding.

    Cons

    When promotions are available or positions open, it sometimes seems that management already has someone in mind. The recognition provided always seems to go to the same individuals each year, though I know they have been working to revamp that.

    Advice to Management

    Provide more communication.


  2. "Great place to start a career. Lots of training given."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great Benefits, work atmosphere, excellent training provided to excel employees. Promotes from within own company. Needs to meet and exceed goals to be promoted.

    Cons

    Lots of hours for management during holiday time.

    Advice to Management

    n.a

  3. "Fabulous company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Peoria, IL
    Current Employee - Store Manager in Peoria, IL
    Recommends
    Approves of CEO

    Pros

    Sterling is the best company that I have ever had the pleasure of working for. They take care of employees that have drive and initiatives, and really want to make a life with the company. They are financially sound, so we never have to worry about the future. I am grateful for being given the opportunity to work for this company, this has been the best 6 years of my working life and I look forward to at least 20 more!

    Cons

    Its retail so its going to have the same few downsides as any retail organization but, the positives outweigh the cons...

    Advice to Management

    Work the plan, Sterling has implemented the policies and guidelines for a reason. If you abide by them, you will succeed. I have been compliant and it has made me extremely successful.


  4. "Perfect for someone who would like to move up in a company and who loves people, jewelry and selling."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in Erie, PA
    Former Employee - Manager In Training in Erie, PA
    Recommends

    Pros

    Excellent opportunity for advancement. Some of the best benefits I've ever had at a job. Can be fun if you're working with a good crew of people. It's a pleasure to help people purchase items that will always have special meaning to them.

    Cons

    Retail hours are very demanding. You have to make the most of your time off and plan a month or two in advance for personal appointments. At times it gets a little bit boring if the store is not busy.

    Advice to Management

    Fewer meetings. Personal time respected. Time off granted if given enough notice. Overall, a great company to work for and to purchase jewelry from though!


  5. Helpful (1)

    "Love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Greenwood, SC
    Current Employee - Sales Associate in Greenwood, SC
    Recommends
    Approves of CEO

    Pros

    It has good atmosphere and the best manager on duty! She will work with your schedule and has awesome hours.

    Cons

    It is in Greenwood Mall which is quite boring and you might not be able to become more than a sales assoicate.

    Advice to Management

    Good management and leadership skills. I loved working there and wouuld recommend the job to anyone looking while in school full time


  6. "Great place to work. Great advancement opportunities, and salary."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Huntington, WV
    Current Employee - Sales Associate in Huntington, WV
    Recommends
    No opinion of CEO

    Pros

    The people are great, the rewards are awesome, the salary compensation is awesome! I would recommed this job as a career for someone who wants to move up the corporate ladder.

    Cons

    Weekends, evenings, late hours and holidays.

    Advice to Management

    Rotate weekends off during down season.


  7. "The company keeps it's promises"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Authorizer in Akron, OH
    Current Employee - Credit Authorizer in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sterling Jewelers part-time (Less than a year)

    Pros

    I'm not boxed into the same schedule every day.

    Cons

    I'd like to know my work schedule for a month at a time.

    Advice to Management

    It is important to maintain a professional appearance and demeanor at all times.

  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader in Akron, OH
    Current Employee - Project Leader in Akron, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sterling Jewelers full-time (More than 5 years)

    Pros

    Sterling Jewelers is a great company to work for. The not only survived the recession, the grew and prospered in it.

    Cons

    The company has a very conservative management


  9. "Sales Representative Kay Jewelers Cross Creek Mall NC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fayetteville, NC
    Current Employee - Sales Associate in Fayetteville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sterling Jewelers part-time (More than 3 years)

    Pros

    Great Company
    Strong Team Mentality
    Very worthwhile to you experience
    College Student and worked with schedule

    Cons

    None Good Job good pay for a starting sales representative in the largest Jewelry company


  10. Helpful (1)

    "Manager store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sterling Jewelers full-time (More than 10 years)

    Pros

    No where else are you going to make over 80,000 a year with out a college education. If you work hard the skies the limit.

    Cons

    You will be working lots of hours. You will work Sundays and nights.

    Advice to Management

    You need to pay more attention to the people that have been loyal and worked for you over the years. I looked at my Mangers meeting the other day and you had one out 14 managers over the age of 40.


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