Sterling Payment Technologies Reviews | Glassdoor

Sterling Payment Technologies Reviews

Updated April 5, 2017
28 reviews

Filter

Filter

Full-time Part-time

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Paul L Hunter
14 Ratings

28 Employee Reviews

Sort: Popular Rating Date

  1. "Sterling Company with a Sterling Reputation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sterling Payment Technologies full-time (Less than a year)

    Pros

    There are a lot of opportunities at Sterling, especially with how fast they are growing. It is a thoughtful company, showing care and attention to each and every employee. Many people have worked here for years which should be a testament to what a solid company they are. They are industry leaders, so you can feel good knowing that you are working for a company that has positioned itself among the best of the business.

    The atmosphere is inviting. There are multiple departments and Sterling has been working hard at bridging together the various components that make up their company. Customer service is part of the philosophy and that extends well past the Client Services department.

    Fun events for the staff that foster team building. I see Sterling as a company that is continuously looking for ways to grow and change and move forward.

    Cons

    I do not have any cons at this time.

    Sterling Payment Technologies Response

    Apr 10, 2017 – Social Media Community Manager

    Thanks for your feedback. Your positive outlook is a great benefit to the workplace.


  2. Helpful (1)

    "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sterling Payment Technologies full-time (Less than a year)

    Pros

    None worse company to work for, especially in technical support, they do NOT pay what you have to go thru at all!

    Cons

    Low pay, shady managers, office gossip, everyone sleeps with everyone , very high turn around

    Advice to Management

    Stop lying to employees, pay more, job not worth the trouble

    Sterling Payment Technologies Response

    Apr 3, 2017 – Social Media Community Manager

    We appreciate your feedback.


  3. "Underrated company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Sterling Payment Technologies full-time (Less than a year)

    Pros

    This company has come a long way in the last few years. It's really growing and it's cool to be a part of. My opinion of Sterling has improved.

    Cons

    A new building would be great!

    Advice to Management

    You're doing something right.

    Sterling Payment Technologies Response

    Sep 20, 2016 – Social Media Community Manager

    Thank you for the positive feedback. We're proud of our progress and glad to have you here.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A very good company with lots of potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Sterling Payment Technologies full-time (Less than a year)

    Pros

    - Excellent work environment
    - Open communication
    - Lots of collaboration between departments
    - Everyone is working toward similar goals
    - Employees are friendly and encourage teamwork
    - a growing company with lots of potential

    Cons

    No negative comments at this time.

    Sterling Payment Technologies Response

    Sep 8, 2016 – Social Media Community Manager

    Thank you for your review. We appreciate your positive contribution to Sterling's work environment.


  6. "Decent growing company to work for"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL

    I worked at Sterling Payment Technologies (More than a year)

    Pros

    - Growing/Small company atmosphere
    - Great training
    - Average pay for position

    Cons

    - Has some hurdles to overcome as they are growing
    - Could improve on structuring
    - Some favoritism but minor

    Advice to Management

    - Could improve interdepartmental communications to grow even further

    Sterling Payment Technologies Response

    Sep 2, 2016 – Social Media Community Manager

    Thank you for your review and we appreciate your time with Sterling. As we grow, we're excited about improving along the way.


  7. Helpful (3)

    "Not a Good Step to Take for Career Goals"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Former Employee - Anonymous Employee in Saint Petersburg, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sterling Payment Technologies (More than a year)

    Pros

    Having the ability to take time-off was great. You start off with a nice VAC/PTO package. You earn (4) PTO hours a month and the hours can roll-over into the next year.

    Cons

    In order to grow within the company...you have to be in good with some of the "Big Wigs". The company is small...but try to act big. They sell you on the whole small company "love song" and don't practice what they preach. There's really not to many departments to grow into for career growth. If you have a problem...don't take it to HR, the whole company will know about it...by the end of the day! The salaries don't match the industry pay scale for the positions/titles.

    Advice to Management

    Advice to the CEO....put in place better individuals to manage your departments. The management team (including Directors) is like serving under an Immoral Cult! Your company is loosing good employees, because of those that have been placed in management positions. Take some time out to listen to what the non-exempt employees have to say about working at Sterling. You'll be surprised at what you hear.

    Sterling Payment Technologies Response

    Jun 8, 2016 – Executive Director, Marketing

    We appreciate you taking the time to post a review and wish your experience at Sterling had been a more positive one. We are committed to doing all we can to provide a rewarding and positive ... More


  8. Helpful (1)

    "Great Company with Fun and Growing Atmosphere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at Sterling Payment Technologies full-time (More than 5 years)

    Pros

    Growth Opportunity to ambitious and hard working
    Fun environment with good people
    Small company feel
    Low turnover rate in most positions
    Growing company

    Cons

    Sterling is a smaller company so you have the cons of most small companies, salaries are comparable to small company pay scales, benefits are not the most competitive (but expected) and some of your resources are limited because of size.

    Advice to Management

    most of the management team is strong and truly cares about their employees. It's a great small company feel and it's something that should be kept as Sterling grows. Communication is important but not always top of mind, better communication would be theonly recommendation as a whole.

    Sterling Payment Technologies Response

    May 4, 2016 – Executive Director, Marketing

    Thank you for your review, your feedback is important so we can continue to improve to keep and attract top talent to Sterling.


  9. Helpful (3)

    "Corporate Project Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Project Manager in Tampa, FL
    Current Employee - Corporate Project Manager in Tampa, FL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Sterling Payment Technologies full-time (Less than a year)

    Pros

    Lots of front line workers wanting to make a contribution to the company. They have a very diverse group of employees at the entry to middle management level.

    Cons

    They have managers with huge egos who are resistant to change. They appear to sabotage one another or get some sort of enjoyment watching other groups fail without their support or cooperation. Several have been successful in chasing off others they view as a threat which only cements their position as a single point of failure. The tend not to document what they know and somehow that seems acceptable.

    Advice to Management

    Redirect the energy you place on making sure people are "in their seat" by 8AM (exact words used) toward what they produce and contribute to the company's strategic goals. Embrace and encourage project management and measure engagement in project participation and the ability to deliver. Encourage social interaction and the establishment of professional relationships within the company which would lead to the elimination of silos and to transparency across the entire company. There are too many single points of failure which prohibit the company from maturing and expanding.

    Sterling Payment Technologies Response

    May 9, 2016 – Executive Director, Marketing

    Thanks for taking the time to share your experiences, both pros and cons. We’re sorry to hear that your experience at Sterling has not been a positive one. We take your feedback very seriously as it ... More


  10. Helpful (2)

    "Applications"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Former Employee - Anonymous Employee in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice office location, near water

    Cons

    Very "good old boyish" method of management

    Advice to Management

    They wouldn't care


  11. Helpful (4)

    "Not a great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Tampa, FL
    Former Employee - Project Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Sterling Payment Technologies full-time (More than a year)

    Pros

    There are very few PRO's for this company. But if I were add one it would be the optimistic attitude of the overall work force. People there are eager to please. A friendly place mostly, Call Center team is most upbeat in the entire organization. That is a tribute to the only management staff that is competent unlike overall leadership.

    Cons

    Cowboy mentality, Poor business choices that are masked as having entrepreneur spirit. Leadership except for CIO. Overall directors are way out of touch and need to the concept that just because you may work harder doesn't mean your working efficient or smarter. They have people in leadership positions that have no business being a leader in those roles. They may have institutional knowledge and but that does not make one a leader capable of understanding a professional work force. Others in management are totally abusive and at times down right predators of those who work for them. Another item that will need improvement. If you have staff members that are professional level meaning non-exempt or straight salary those leaders should understand that you are professional and that doesn't require the director or manager to clock the time of those employees especially if they work more hours in a day or week than what was more than mandatory 40 hr week 8 hr day. You are treated as if your that extra work means nothing. As for their development and IT teams, It is like the wild wild west there. You have changed to production areas that are customer facing with no QC required, The cowboy mentality will be a death nail in what should be a stellar team and company.

    Advice to Management

    One last thing the owner and president needs to to a top down review and allow professional consultants to come in and evaluate their company so they can turn a promising company in to the star that it should be.



Showing 28 of 29 reviews
Reset Filters