Steven Madden Reviews | Glassdoor

Steven Madden Reviews

Updated Oct 11, 2019

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3.1
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Rating TrendsRating Trends
42%
Recommend to a Friend
82%
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
110 Ratings
  1. "Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time

    Pros

    Good benefits, free shoe every season change, bonuses if Store makes sales for month

    Cons

    Catty retail industry, oblivious DM’s

    Steven Madden2019-10-11
  2. Helpful (2)

    "Design Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Designer 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time for more than 3 years

    Pros

    My team The hours aren’t grueling if you work smart you’re out by 6. 6% match on 401K A name everyone recognizes

    Cons

    Pay Office Culture Pay Benefits are subpar Forms of lifting employee morale are quarterly 50% “employee appreciation “ sales off of full priced shoes for a two week time period 4 times a year, one company bbq thrown in the headquarters parking lot and a Christmas party held at a bowling alley on a Monday. Subpar annual raise

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    Steven Madden2019-09-30
  3. Helpful (1)

    "so so work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden full-time for more than a year

    Pros

    Relaxed dress code, some people even show up in leggings and cropped tops or sweatpants. Free lunch every friday (rotating between sandwiches or pizza), but keep in mind the tradition started because management did not want you to leave the office for lunch, so there is that general feeling. Flexible work hours, can arrive at 9:30 or 9am as long as you do your hours.

    Cons

    Management only cares about themselves, and is only concerned with whatever benefits them. 10 vacation days to start, and doesn't get bumped up until your 6th year of service (then you get 21 days). But you cannot take more than 8 consecutive days for vacation (whats the point of having so many days then?). Some people who have been working there for a long time (7+ years) get away with almost everything. Some managers are bullies, and will throw you under the bus. There is no corporate card so you are expected to pay for samples, plane tickets and hotels with your own card. Steve Madden is also not the quickest to reimburse, which can be problematic if you don't have extra money to spare in your bank account.

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    Steven Madden2019-09-23
  4. "Get ready for a mess.."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Orange, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden part-time for less than a year

    Pros

    Created customer relationships. Got to take control of projects on your own. Nice co-workers. Nice discount.

    Cons

    Management is terrible. WAY TOO MUCH unethical behavior and belittlement. The stock rooms are always a mess.. no matter what location. Hours vary based on when they specifically want you working.

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    Steven Madden2019-09-21
  5. Helpful (1)

    "Great coworkers, horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Department 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Steven Madden full-time for more than 3 years

    Pros

    Great workers from the department. Good chemistry with people from the department Private parking. Summer Fridays and ok company events

    Cons

    No clear orientation to where the IT department is going. Spent the day putting out fires while work accumulate Management mismanage system environment causing chaos No action plan but only reaction to what happens at the moment.

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    Steven Madden2019-09-16
  6. Helpful (1)

    "Not great but necessary right now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time

    Pros

    The pay is ok. Not the best. Other places are paying better for the same job.

    Cons

    With the exception of some of the newer upper management, upper management is aware of many of the flaws and does not take appropriate steps to fix them. It is an extremely inefficient place. The culture is extremely petty and often feels like being back in high school. Not enough focus on staying modern throughout the company. There is a high focus on cutting cost and not enough investment in the company. Retention of great employees is non existent. I see this company falling behind other fashion companies in many ways. Nothing will change while things stay the status quo.

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    Steven Madden2019-09-12
  7. Helpful (1)

    "Shoe Stylist Amazing people but a lot of problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Bethesda, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Steven Madden part-time for less than a year

    Pros

    Amazing group of hard working young women 50% discount Amazing company to work for if you get a strong store to work in with solid management

    Cons

    Location went through a lot of unnecessary change right before holiday with upper management, which in turn made it hard for some to get the proper training. Store Managers relying way to much on there Assistant Managers to clean there mess up when they drop the ball. SM did the bare minimum but got all of the praise. SM would talk about coworkers to other store managers in the district that was personal information about there employees lives THE STOCK ROOM WAS ALWAYS A HOT MESS. the only time the SM would want to do something about it would be if we had a scheduled visit. Always either under staffed at peek hours our over staffed on slow days Upper management would promise things they knew they couldn’t see through to the associates Associates would get patronized for trying to step up to the plate when management wouldn’t Favoritism

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    Steven Madden2019-09-05
  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at Steven Madden part-time for more than a year

    Pros

    Discounts and clients, on trend

    Cons

    Bad management who weren’t a good fit

    Steven Madden2019-08-09
  9. "Great Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Development Manager in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steven Madden full-time for more than 5 years

    Pros

    laid back environment, growing company

    Cons

    no formal training, can be very political when trying to advance

    Steven Madden2019-08-08
  10. "Good start for a college graduate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden full-time for more than a year

    Pros

    Nice people to work with, good experience if you are aiming to stay in fashion industry

    Cons

    A lot of politics - if you are not one of the favorites you might get laid off

    Steven Madden2019-07-31
Found 392 reviews