Steven Madden Reviews | Glassdoor

Steven Madden Reviews

Updated August 2, 2017
97 reviews

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Current Employees

3.6
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Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
31 Ratings

97 Employee Reviews

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Pros
  • Great discount, always new product coming in (in 27 reviews)

  • Easy, fast paced, free shoes, customers are nice (in 22 reviews)

Cons
  • as any retail job, no work/life balance (in 13 reviews)

  • Unless you're a designer there's absolutely no room for growth (in 10 reviews)

More Pros and Cons

  1. "Sales assistant for handbags and accessories"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in New York, NY
    Current Employee - Sales Assistant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time (More than a year)

    Pros

    Working for a well known and respected company, location is prime, plenty of hands on experience during market weeks and during market meetings

    Cons

    Upper management doesn't see eye to eye with employees, hard to communicate and get thoughts across to upper management/ HR, overworked with too many accounts and work isn't spread amongst teams fairly

    Advice to Management

    Listen to your employees- when we need help we really need help. happiness goes a long way. If we're unhappy then work will be miserable.


  2. "Footwear design"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steven Madden full-time

    Pros

    Freedom to be self starter. Casual, fun, and fast paced work environment. Lots of cross pollination between divisions. Not corporate. Company is healthy so compensation for ambitious people isn't limited.

    Cons

    Disorganization and not the strongest brand direction. It is more of an item business without a long term plan

    Advice to Management

    Invest in marketing, the product can't sell itself in a market like this. Make time to establish a strong and clear brand direction and look long term. Sacrifice some short term gains in order to build brand direction. Help employees understand their duties and responsibilities clearly

  3. Helpful (1)

    "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time

    Pros

    Wide range of retailers and different product price points so there's a lot of exposure
    Good benefits
    Many employees are friendly and want to create a welcoming environment
    Complimentary meal on Fridays
    Great showroom

    Cons

    Some managers/directors have poor people management skills and treat employees inappropriately and with little to no respect
    Micromanagement by managers depending on the department
    Some team managers stifle creativity

    Advice to Management

    Make sure your directors and management teams are checked.


  4. "Ok place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steven Madden part-time

    Pros

    Steve Madden is a pretty fun place to work if you are in school or looking for part time. Some drama but thats everywhere

    Cons

    Management sometimes does not act mature


  5. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time

    Pros

    Lots of freedom and good work life balance

    Cons

    Somewhat disorganized and like any retail job the hours are tough


  6. "Assistant Manager in Retail Steve Madden."

    StarStarStarStarStar
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Steven Madden full-time (More than a year)

    Pros

    Laid back job and not strict at all. Retail Steve Madden pays better especially in a management position than Outlet Steve Madden. Very Flexible with schedule.

    Cons

    You have to work weekends and black Friday gets a bit hectic.


  7. "Great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steven Madden part-time

    Pros

    Loved the coworkers, atmosphere, and the amazing shoes!

    Cons

    None that I can think of

  8. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Steven Madden full-time

    Pros

    Excellent training, benefits, & corporate outreach

    Cons

    Work schedules, especially during holiday season


  9. "Not the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Negative Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time (More than a year)

    Pros

    Good work/life balance, discount, no strict dress code.

    Cons

    Low pay, no raise, favoritism, and unprofessional at times, take advantage of good employees.

    Advice to Management

    If you say you're going to do something, then do it. Also stop favoritism and stop expecting more from your employees if you're not willing to pay more.


  10. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time (More than a year)

    Pros

    Great environment. Customers are on the higher end at the mall so they are all nice, not very demanding. Easy job if you know all of the options to give your customers.

    Cons

    If you don't like customer service, this job is not for you. Commission based sales, which means it is cutthroat on the sales floor.

    Advice to Management

    No specific advice. It's a very friendly environment and the discount is stellar.


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