Steven Madden Reviews | Glassdoor

Steven Madden Reviews

Updated August 8, 2017
246 reviews

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246 Employee Reviews

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Pros
  • Great discount, always new product coming in (in 27 reviews)

  • Easy, fast paced, free shoes, customers are nice (in 22 reviews)

Cons
  • as any retail job, no work/life balance (in 13 reviews)

  • Unless you're a designer there's absolutely no room for growth (in 10 reviews)

More Pros and Cons

  1. "Great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steven Madden part-time

    Pros

    Loved the coworkers, atmosphere, and the amazing shoes!

    Cons

    None that I can think of


  2. "sales associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden part-time

    Pros

    benefits, locations, apparel, ease of applying

    Cons

    holiday hours, time off, moving up

  3. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Steven Madden full-time

    Pros

    Excellent training, benefits, & corporate outreach

    Cons

    Work schedules, especially during holiday season


  4. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden part-time

    Pros

    Base hourly + 2% Commission

    Cons

    Dealing with bad tempered customers


  5. Helpful (1)

    "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time (More than a year)

    Pros

    Great environment. Customers are on the higher end at the mall so they are all nice, not very demanding. Easy job if you know all of the options to give your customers.

    Cons

    If you don't like customer service, this job is not for you. Commission based sales, which means it is cutthroat on the sales floor.

    Advice to Management

    No specific advice. It's a very friendly environment and the discount is stellar.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Steven Madden part-time

    Pros

    Team, Discounts and working at the Mall.

    Cons

    During off-season the days can drag along and the commission sucks.


  7. "Not the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Negative Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time (More than a year)

    Pros

    Good work/life balance, discount, no strict dress code.

    Cons

    Low pay, no raise, favoritism, and unprofessional at times, take advantage of good employees.

    Advice to Management

    If you say you're going to do something, then do it. Also stop favoritism and stop expecting more from your employees if you're not willing to pay more.

  8. "Decent workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Milpitas, CA
    Former Employee - Retail Sales Associate in Milpitas, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden part-time (More than a year)

    Pros

    Great discount, very on trend and enjoyable if you're into fashion. I loved my coworkers at my specific store and all the sales goals were very doable.

    Cons

    Lack of communication within store management and HR. Too many incidents where management simply didn't know how to manage.

    Advice to Management

    Work on communication within your store. It's important to work as a team rather than just being a "boss".


  9. "A little misleading..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden full-time (More than a year)

    Pros

    The general day-to-day office environment was very relaxed and welcoming, the people were great, and there were awesome perks (especially the employee discount).

    Cons

    The sales coordinator position is prefaced to be 6 months to a year with room for growth after you hit that year point; however, there's very few opportunity to grow. I also found in my experience that they would take someone from outside the company before allowing someone in the company who came with internal references to be promoted. Additionally, I think that employees are underpaid compared to other competitive corporations in the field.

    Advice to Management

    Don't tell perspective employees that they could move up after a certain period of time if that's really not an attainable goal.


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great team effort, decent organizing skills, every question was answered and effective help was given when needed.

    Cons

    The manager got frustrated a lot, wasn't pleasant to work with and complained about her employees not looking the way she saw fit.

    Advice to Management

    As long as your workers are happy and comfortable, turn-over won't be so high and sales will remain on top.


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