Steven Madden Reviews | Glassdoor

Steven Madden Reviews

Updated Jul 12, 2019

To filter reviews, or .

Found 385 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
69%
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
111 Ratings
  1. "4/5 Stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager 

    I worked at Steven Madden full-time

    Pros

    Simple job and good music which is always nice working in retail.

    Cons

    45 hour work weeks. No work/life balance

    Steven Madden2019-06-14
  2. "Fun, demanding, and confusing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Destin, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Steven Madden full-time for more than 3 years

    Pros

    It was a fun environment for the most part that allowed you to express who you were through fashion and your outside appearances with good music. I loved my job though up until the last 3 weeks I guess. I was extremely loyal to the brand and my store.

    Cons

    But depending on who the upper management was the rules changed and they always changed to benefit the company, never the employees in the store doing the hard work every day. People who should have been let go are probably still there and people who were let go shouldn’t have been. They were always micro managing the store management teams so bad it didn’t allow them to be a management staff. The amount of hours you...

    Show More

    Advice to Management

    You need to appreciate the people working in your stores more. If you have loyal store managers try keeping them around instead of making it hard for them to stay. Work life balance is important. Even for the people working in your stores, remember that. Also when you let someone go they shouldn’t have to fight for the money that’s owed to them. Thanks.

    Steven Madden2019-06-12
  3. Helpful (1)

    "why i wont work at steve madden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time for more than 3 years

    Pros

    good work life balance involved

    Cons

    associates can steal sales when they want

    Steven Madden2019-06-05
  4. "Fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Atlanta, GA

    I worked at Steven Madden full-time for more than a year

    Pros

    I worked with a great team and was able to grow associates into sales leads/assistant managers.

    Cons

    The company doesn't always feel like it has much in advance planning. sales role out over night and change halfway through the day. just seems a bit scattered.

    Advice to Management

    set clear goals and follow them.

    Steven Madden2019-06-03
  5. "Easy once you get the hang of it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Steven Madden full-time for more than a year

    Pros

    Easy to understand system. Basic interviews

    Cons

    No movement or growth

    Steven Madden2019-06-03
  6. "It was good while it lasted..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Steven Madden full-time for less than a year

    Pros

    The relationships that you grow with your staff Benefits Discounts Makes you feel like a real business owner

    Cons

    Not following handbook procedures Lack of training Micro-management Immature Upper Management

    Advice to Management

    If you are going to follow company policy at least allow someone to see what they did wrong and make up for their mistakes. I was let go in a very unfair manner after just being told I was doing an excellent job by multiple people that were of senior in the company. Let me go over something that was even a rule in the handbook and had it been I wouldn't have done it. If you plan to work for this company I would recommend...

    Show More
    Steven Madden2019-05-29
  7. Helpful (3)

    "Glad to have left"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Employee in Long Island City, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Steven Madden full-time for more than a year

    Pros

    40% discount; health insurance; 401K match; some great coworkers

    Cons

    No chance at a long-term career, 1-2 years at best. To say the culture is toxic implies that there is a culture to begin with. What exists is more akin to tribalism. It is a ruthless/inconsistent system of "blame and shame" that rewards gossiping, backstabbing and pitting employees against each other. They are only interested in the bottom line of the company, they continue to buy brands but do not invest in...

    Show More

    Advice to Management

    Institute a stricter code of conduct for executives.

    Steven Madden2019-06-20
  8. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Aventura, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Steven Madden full-time for more than 5 years

    Pros

    Fast paced environment. Love co-workers

    Cons

    Pay can be better, need more structure

    Advice to Management

    Fight for what you deserve $$$

    Steven Madden2019-05-13
  9. "An okay company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor 

    I have been working at Steven Madden full-time

    Pros

    discount, the people, the environment

    Cons

    no real growth within the company

    Steven Madden2019-05-10
  10. "Not bad not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Woodstock, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time for more than a year

    Pros

    Easy job. Easy side money.

    Cons

    Nothing to pay bills. All your manager cares about is making sales goals and day. You only get hours if their available or if you sell well. Say goodbye to all your weekends. Taking off holidays is a problem but finessable.

    Advice to Management

    Consider employees more.

    Steven Madden2019-05-03
Found 385 reviews