Steven Madden Reviews | Glassdoor

Steven Madden Reviews

Updated August 8, 2017
246 reviews

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246 Employee Reviews

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Pros
  • Great discount, always new product coming in (in 27 reviews)

  • Easy, fast paced, free shoes, customers are nice (in 22 reviews)

Cons
  • as any retail job, no work/life balance (in 13 reviews)

  • Unless you're a designer there's absolutely no room for growth (in 10 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great team effort, decent organizing skills, every question was answered and effective help was given when needed.

    Cons

    The manager got frustrated a lot, wasn't pleasant to work with and complained about her employees not looking the way she saw fit.

    Advice to Management

    As long as your workers are happy and comfortable, turn-over won't be so high and sales will remain on top.


  2. "Little growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cost Accounting Assistant in Long Is City, NY
    Former Employee - Cost Accounting Assistant in Long Is City, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden full-time (More than a year)

    Pros

    Decent shoes, sample sales, Friday breakfast and cake day.

    Cons

    Low pay, little room to grow.

    Advice to Management

    Offer more growth opportunities to high performers.

  3. "Bad atmosphere"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden part-time

    Pros

    Good commission, free pair of shoes, good discount

    Cons

    Forced to get customers to talk to you who don't want to be talked to, bad hours.


  4. Helpful (1)

    "Overall okay experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Sales Associate in Cherry Hill, NJ
    Former Employee - Part Time Sales Associate in Cherry Hill, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steven Madden part-time (Less than a year)

    Pros

    Good employee discount (50% off), got to dress cute, improved my sales skills, friendly coworkers, flexibility, always knew schedule in advance

    Cons

    Sometimes very late hours if closing, hours got cut tremendously after holiday season, sales associates received a very small percentage of commission

    Advice to Management

    Pay your sales associates more or increase how much commission they make


  5. Helpful (1)

    "Good benefits but Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Design Manager in New York, NY
    Former Employee - Senior Design Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Steven Madden full-time (More than 5 years)

    Pros

    Nice corporate discount, good benefits, 401k, annual bonus, nice office.

    Cons

    Poor upper management on the corporate side, lack of leadership, old school mentality not open to new ideas, too much favoritism.

    Advice to Management

    Pay more attention to senior level employee's, give credit where credit is due, conduct more meetings with the team so everyone is on the same page.


  6. "Pretty good overall minus a few flaws."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Las Vegas, NV
    Current Employee - Sales Supervisor in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time (More than a year)

    Pros

    Easy, fast paced, free shoes, customers are nice. Pay is decent but could be better. Commission based so you're in charge of your own paycheck.

    Cons

    Management isn't the best. They overlook so many people who deserve to be promoted and instead look for outside people who aren't trainable!!

    Advice to Management

    Look at current employees that can be promoted before hiring outside the company.


  7. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Sandton (South Africa)
    Former Employee - Sales Representative in Sandton (South Africa)
    Recommends
    No opinion of CEO

    I worked at Steven Madden part-time

    Pros

    Exposure to different people and different situations
    Good energy within the store
    Discounts if you're permanent staff
    Cash incentives for meeting daily targets

    Cons

    Not much opportunity for growth
    Paying for parking when parking in the mall was very expensive

  8. "Good Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden part-time

    Pros

    Worked with the hours you wanted

    Cons

    Hard to contact Human Resources

    Advice to Management

    Better communication


  9. "Steve Madden Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Current Employee - Anonymous Employee in Montreal, QC (Canada)
    Recommends
    Positive Outlook

    I have been working at Steven Madden full-time (More than a year)

    Pros

    love the commission, the more you sell the more you get. all go-getters love it!

    Cons

    they push you to be the best. if you call that a con.

    Advice to Management

    bring on those high fives, i love it.


  10. "stock asociate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden part-time

    Pros

    flexible hours for most stock associates.

    Cons

    inconsistent scheduling when the stores are not making sales.


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