Steven Madden Reviews | Glassdoor

Steven Madden Reviews

Updated Sep 16, 2019

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Found 389 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
83%
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
110 Ratings
  1. "Sale Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Steven Madden part-time

    Pros

    A great environment to work in. Coworkers are really friendly. Working with commission really motivates you to do your best.

    Cons

    If you are not used to working in fast pace environment this may not be the best job for you. Fast pace follow especially on weekends/holidays.

    Steven Madden2018-05-22
  2. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steven Madden full-time

    Pros

    Got percentage of sales on top of hourly pay

    Cons

    Upper management was to trustful with some certain employee

    Advice to Management

    need to check up on store managers

    Steven Madden2018-05-23
  3. "Great Environment"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Yonkers, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden part-time for less than a year

    Pros

    Best coworkers ever Everyone is very nice and understanding they try to work with your schedule as much as possible there is room for growth in the company the job is very easy and simple

    Cons

    the commission is only 1% which is 1 dollar for every 100 you sell cleaning the store when closing can be a drag but its really not that bad

    Advice to Management

    Please raise commission, there would be more of an incentive for employees to work harder and want to remain working at the store if the commission was a strong 10%. The salary is not too great either with it being minimum wage ($11 an hour in Yonkers). Please create more opportunities for growth in the company.

    Steven Madden2018-05-22
  4. "unrealistically competitive, but can be fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook
    No opinion of CEO

    I worked at Steven Madden part-time

    Pros

    free shoes every fall and winter. working can be fun at times if its not too packed and manager lets you play your own music. manager was encouraging and helped out a LOT. didnt just hide in the back like many other retail stores. commission based so if you get a good shift by yourself, you make a lot of money. as long as you keep the store organized throughout the day, theres little to be done after closing so you... do get to go home when promises, unlike many retail stores that can keep you much later. overall typical experience found in most sales-based retail job. not much greater not much worse. youll have the fun days with easy sales and fun coworkers, and the rough days with the aggressive coworkers and rude customers.

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    Cons

    the part time employees got as little as 4-8 hours a week. the given hour difference between employees were unfair and many people had to quit when management couldnt adjust. some got 28 hours, others only 4. there was no explanation provided when asked why this was the case. shoes themselves are not the greatest quality so lots of sales/commission lost on returned items. scheduling consisted of an outdated manual... system so any submission for scheduling requests or changes were often overlooked or messed up. pay was minimum wage plus only one percent commission, so having work hours during peak shopping hours was crucial. if you didnt have that your paycheck was grim. therefore, your experience at this job will depend heavily on how many and which hours you have. some workers were fun and considerate to share sales. others were catty and immature and deliberately attempted to sabotage or steal sales. youre typically only paired with one or two people per shift so your shift experience will differ depend what sort of people you end up with. not an uncommon situation in the sales environment.

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    Advice to Management

    store manager has little power and upper management not really involved so any advice anyone can provide here would honestly fall on deaf ears.

    Steven Madden2018-06-04
  5. "sales supervisor"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steven Madden full-time for more than a year

    Pros

    got to help the company grow , and teach new employee's the expectation of the madden store

    Cons

    shoes missing , having to do missing reports and figuring out what happen

    Advice to Management

    do the best you can , and give it your all

    Steven Madden2018-05-16
  6. "Sales associate"

    StarStarStarStarStar
     

    I worked at Steven Madden

    Pros

    Fun, fast paced selling environment. Good benefits and gift card bonuses.

    Cons

    High expectations of work with low pay and little team support.

    Steven Madden2018-05-21
  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 

    I worked at Steven Madden part-time for more than a year

    Pros

    Great environment and great employee discount!

    Cons

    Very corporate run. Silly rules that made no sense including having to wear heels on weekends while climbing up to grab shoes in the back. Dangerous

    Steven Madden2018-05-01
  8. "Decent Company"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time for less than a year

    Pros

    Free breakfast Fridays, employee discount

    Cons

    No work life balance, hard to advance in your career

    Steven Madden2018-05-14
  9. "Working at Steve Madden"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Steven Madden full-time

    Pros

    Loved working there, fast paced.

    Cons

    depending on position, the pay will not add up to the work you put in.

    Steven Madden2018-04-17
  10. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Steven Madden part-time

    Pros

    Pay, Hours, People, Free Shoes

    Cons

    Management, Hours After the holidays

    Steven Madden2018-04-12
Found 389 reviews