Stevens Transport Reviews

Thank you so much for taking the time to leave a positive review! Stevens is definitely the perfect place for those with a go-getter attitude, who love to stay busy and work hard, just like you! We look forward to continuing to move forward together, and If you know any talented individuals who would like to join our team, direct them to the careers page at www.StevensTransport.com... MoreLess

We are glad that you feel our training helped to prepare you for your driving career! We are very proud of our excellent program and the trainers and students who make that success possible. We are not just a training company, however, and have many advancement and long-term career opportunities as well. You are correct that safety is very important here at Stevens, but that should not be seen as a negative. We do everything we can to ensure that our Drivers get home safely to their families. Part of that will always involve doing our do diligence! The safety department, however, does not call each driver daily. Stevens Transport is a long-haul company, and time away from home can be tough! This is why we provide all of our drivers with a support team as well to help ease the burden as much as possible. We know getting home on time is important to you, and we are revamping our policies and investing in new technology for our planners and driver managers to give them the best tools possible to get you loads home, on time, consistently! If you have any questions about what is specifically being done, I encourage you to contact your driver manager, or email us at feedback@stevenstransport.com. We are happy to have you as a member of our team, and hope to continue our working relationship you for the future!... MoreLess

The first steps into this industry are always the biggest, and adapting to the industry can take a little time. We do limit the number of hours a trainer-trainee team can drive more severely than DOT regulations require in the first couple of weeks for the safety of that team. The trainer is constantly working even when he is not driving because many times the trainee is brand new and will need coaching. Therefore, they cannot drive as an experienced team would. We also provide Training Councilor’s to each new driver while they are in training, and the rules are clearly explained. A person who has only been with the company two months is still in our on the job training program and paid weekly while we train you, not by the mile. You were almost there! We will NEVER require a driver who is tired to continue to drive. Stevens Transport Is known industry wide for our high focus on safety, and that record stands for itself. If you were told not to move the truck, you were most likely completely out of drivable hours and for you to continue to drive would have been illegal and dangerous. We are sorry that you had a poor experience and wish you the very best for the future!... MoreLess

Thank you for taking the time to leave a thoughtful review. We appreciate you input and are happy to hear that you had such an excellent experience with our training program! We are very proud of it , and our ability to provide our employees with the best equipment to assist them along their journey. We would love to discuss your experience with our Planners and Driver Managers. We do not support lying, and would like to know more so that we can correct the situation. Please email us at feedback@stevenstransport.com.... MoreLess

Thank you for taking the time to leave us a review! We are also very proud of Jessica, and we love to see such solid relationships between our DM’s and Driving Associates! Our pay scale is competitive in the industry, but we are glad that you agree our equipment and training are great! We wish you the very best and hope you will continue to be a part of the family for all of your adventures and miles to come!... MoreLess

We are so happy that you took the time to leave us a review! You are right, there are going to be bad reports on any company, but you know your company is doing something correct when people who are happy think to leave a review! We know that home time is very important, long haul can be tough! The good news is we have restructured Driver Manager training since the first of the year so that your office teammates are better equipped to give you the support out on the road that you need. That, as well as new computer systems, has rapidly improved our ability to get all of our drivers loads home on time! I have also passed on your request to review our home time policies. Thank you for expressing you concern, we cannot change if we do not know our problems! Good news! We listened our drivers, and the governors have been increased to a start speed of 64 mph. Once you have reached your two-year mark, it is increased to 66 mph. If you are still on the road with a 62 mph governor, next time you come into the office they should reset it. Thank you again for taking the time to leave a review! We are proud to have you as part of our team, and hope you continue to be a part of the family here at Stevens!... MoreLess

Thank you for taking the time to leave a review. There seems to be a misunderstanding, however, on the structure of the work week for our Planner/Dispatcher positions. Stevens Transport is responsible for the movement of refrigerated / time-sensitive freight. In order to fulfill the needs of the public, Stevens, as well as almost every other major carrier, need dedicated staff on site 24 hours a day. Most of the employees in operations hold salaried positions, and that salary is calculated to include the extended scheduled the planners are responsible for. These hours are not unpaid, as your salary is based on that level of need for the company and explained in advance during the hiring process. This type of schedule is fairly standard for this position in the industry, and not unique to Stevens. I am sorry to hear that you did not find yourself a candidate for advancement. We have recently implemented a new performance appraisal tool which will help us to identify the employees, like you, who are hungry for new opportunities! We have also begun a leadership development program for existing leaders, and those who wish to advance in order to prepare them for the next step even before the position is open! Stevens does have a unique opportunity for those who wish to advance, as we have centralized operations and if an opportunity presents itself, you will not have to uproot your family and move to another terminal to take it! Please email us at feedback@stevenstransport.com to discuss your advice to management, and any other improvements that we can make. We wish you the very best for the future!... MoreLess

I am glad that we agree that the training and safety programs are great here at Stevens! Your analysis of pay, however is not correct. You do start out at .30cpm, however we are long haul and have the most miles per dispatch of any company in the nation. You cannot compare the cpm of a long-haul company to that of one doing LTL. You aren’t comparing apples to apples! You will have less stops and time loading and unloading, and more time making money and driving! It seems like you were a little confused on how your pay worked. We DO NOT cheat our drivers out of miles. We pay shortest distance from point A to point B, which is the same way we are paid by our customers. This is industry standard, and you do not get additional pay for taking longer distance routes. You DO NOT get paid 10cpm for empty miles. We pay empty miles at the same rate we pay loaded miles if we are sending you to pick up another load. We are sorry that Stevens was not a good fit for you, and wish you the best for your future!... MoreLess

We will take that raise under consideration! It is so exciting when we get to see a public example of the great relationships that can be built between our Drivers and our Driver Managers! Thank you for your review and we are so glad that you are part of the Stevens team! Stay safe out there!... MoreLess

There is a lot of misinformation in this review. First, you cannot get your CDL and be a Solo Driver within a month at Stevens Transport. Our shortest contracted training facility takes three weeks to graduate and prepare you to take your CDL test. Then, you are invited back into the office for a three-day orientation and assigned to a Driver Trainer. With your driver trainer, you will have to drive all 5 regions of the United States and a set number of miles in order to graduate. The amount of time spent with a Driver Manager fluctuates, but on average our students graduate after 6 weeks or more. We do not garnish our employee’s paychecks for repairs to company equipment. In fact, we do not have as large problem with repairs as our competitors since the oldest truck in our fleet is a 2014. There are times in which you will have money taken out of your check, but that is only when you have been given an advance, or participated in school sponsorship or a tuition share program to help you pay for schooling before you have your CDL. If you are concerned about what is being taken out of your paycheck, I encourage you to speak with either your Driver Manager or your Driver Councilor so that the situation can be addressed!... MoreLess