Stewart Title Reviews | Glassdoor

Stewart Title Reviews

Updated March 13, 2017
229 reviews

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2.5
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Stewart Title CEO Matt Morris
Matt Morris
38 Ratings

229 Employee Reviews

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Pros
  • Work from home, some talented team mates, older managers are fabulous, but are being put out to pasture (in 11 reviews)

  • Provides a Good work-life balance (in 9 reviews)

Cons
  • The disdain that upper management shows for employees has alienated all of the best talent; leaders and revenue producers alike (in 13 reviews)

  • Seemingly no room for advancement (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Stewart Title full-time (More than 3 years)

    Pros

    Like most companies you have the good and the bad. I've been blessed to have been working with the good. My officer is very knowledgeable and I've learned a lot since being here.

    Cons

    I'm turned off by the benefits package. The medical benefits are laughable at best. So much money comes out of pocket and those things that are supposed to be covered sometimes come back being charged due to the way it's billed. The deductible is another thing that is just too expensive. It's hard for a single parent to afford the insurance provided.

    Advice to Management

    Please pay the employees what they're worth and check into the benefits package. The medical insurance is an atrocity and the 401K contribution doesn't seem to really be helping much either.


  2. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Stewart Title full-time (More than 10 years)

    Pros

    Had the autonomy to make great things happen

    Cons

    Company went thru a reorg and good staff lost their postions


  3. Helpful (6)

    "CEO is the Lord of Lies"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stewart Title full-time (More than 3 years)

    Pros

    There are only a few pros: paychecks post on time and you wear jeans everyday. The office is in downtown St. Louis so there's a variety of lunch options.

    Cons

    The CEO had the audacity to claim Stewart "will be the company that everyone will want to work for". less than 60 days later...42 people have been let go. No warning, just escorted out. In Saint Louis you pay for parking, benefits are basic, no raises in 2yrs., all you can do is hope your computer works because the outsourced IT is useless. I would not recommend this company to anyone unless you're trying to avoid eviction.

    Advice to Management

    Stop laying off workers then shipping their work to the Costa Rica Team. Negotiate a discounted parking rate. Give a raise or some type of bonus. If you're trying to cut cost, allow employees to work from home.


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  5. Helpful (7)

    "Had great upside-A Company destroyed by poor leadership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stewart Title full-time

    Pros

    Relationships with the very few good people left. The organization had history and culture to build upon (unfortunately they were unable to capitalize).

    Cons

    The CEO is unqualified and his poor leadership skills have tanked the organization while meekly navigating the pressure of investors. Outside consultants guide most decisions and have worked their way to positions of senior leadership and now giddily possess the authority to drive strategy despite no relevant experience in real estate and certainly not title insurance (with the exception of one senior leader that has been relegated to mainly a puppet by the new clique of leadership). Senior leaders spend more time patting themselves on the back, disparaging employees and bragging about their accumulated wealth or lifestyles (newest car, yacht, who has the most homes) while none actually care about the result since most are serial job hoppers, including one who is about as personable as Cruella de Vil.

    The top down leadership is completed disconnected from the business and the customer's needs are not only misunderstood but completely misguided and even disregarded. Silos have been created for each area (operations, sales, etc) that prevent any progress or collaboration, resulting in a poor environment for employees and customers alike.

    If you love to work in a stifling environment wrought with group think, this is the place for you. There is no commitment to growth because management only knows how to cut costs through disastrous outsourcing and centralization attempts (IT, HR, title and escrow production, etc) while piling on corporate overhead in failed pet projects such as the enterprise revenue group (that has resulted in no additional revenue). The disdain that upper management shows for employees has alienated all of the best talent; leaders and revenue producers alike. Make no mistake, those left behind are generally not endorsing leadership but are actively seeking an opportunity in an environment led by winners.

    Advice to Management

    It is too late for the CEO to recognize his short-comings and surround himself with excellent leaders. The board should pull the plug, although it may already be too late. Do not be fooled by short-term results in a great real estate market, this Company is not healthy.


  6. Helpful (2)

    "Changing Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stewart Title full-time

    Pros

    Engaged shareholders/board; increased stock price; new associates from "real-world" organizations

    Cons

    silent leadership/lack of communication at various levels; lack of resources and staff/overworked; outsourcing; slow to implement projects; lack of career development

    Advice to Management

    Be transparent. Share how you are advancing the company to improve (catch up) with a mobile real estate industry and then act quickly. New CEO?


  7. Helpful (5)

    "Stewart is the face of Corporate Greed"

    Star Star Star Star Star
    Former Employee - Escrow Officer in Minnetonka, MN
    Former Employee - Escrow Officer in Minnetonka, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stewart Title full-time (More than 3 years)

    Pros

    -Stewart will make your next employer look amazing!
    -Stewart is a perfect example of disloyalty to hard working people and loss of integrity in American companies!

    Cons

    -Toxic work environment, low morale
    -Shamefully low wages with zero raises
    -No opportunity to advance
    -Under staffed & overworked
    -Constant mass layoffs to cut costs
    -Terrible benefits
    -Changed emp contribution to 401k to quarterly to cut cost before mass layoffs
    -Outsourced and worthless IT department
    -Recently acquired competitors to capture their clients then layoff workers
    -Employees mandated to watch quarterly meeting including christian prayer and exec bragging about driving a Porsche and going to the Superbowl
    -Executives get rich on the backs of hard working people
    -Literally steal your hard-earned PTO by splitting it into sick/vacation
    -Not all PTO rolls over
    -Will not pay out sick time when they inevitably lay you off
    -Pitiful severance
    -Zero amenities in office & cramped cubicles
    -Forced time consuming and cumbersome annual self-review with no raise or incentive
    -Not a good work/life balance- mandatory overtime
    -No employee appreciation gestures or efforts made
    -No real process or support for training new employees - sink or swim mentality

    Advice to Management

    Start treating hard working people with dignity and respect. Pay people a living wage with increases every year that correspond to cost of living and inflation. Stop gobbling up local competitors to acquire their business and fire their workers. Stop outsourcing American jobs. Scrap your current business model and start over with REAL concern for the little guy, you would be nothing without them.


  8. Helpful (5)

    "Customers are no longer the priority"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Stewart Title full-time (More than 8 years)

    Pros

    The folks who have been there for ages, are some of the best and most experienced in the business.

    Cons

    I have to back up the prior reviewer, the dysfunction in the IT department crippled my & those beneath me ability to work on a regular basis.
    Th company is already undergoing a stressful transition, and the incompetence of the overseas IT department was no help in the matter. It began to feel like I was contacting ATT for support... and things were not completed in a timely manner or were abandoned all together. It was blatantly apparent when certain individuals from over seas support are trying to boost their number of tickets closed, by pretending they had called or dialing the incorrect number, and closing out tickets based on the fact they were unable to make contact. This is insane and shouldn't happen with dedicated IT support at a company like this.
    The new direction of the company seems to be about $$$ and I fully expect quality go down. Escrow partners are doing their best to go with the flow. Their best employees are over stretched.
    New boundaries, red tape and constant layers of approvals made getting things done in a timely manner impossible. Frustrating...especially after years of a "lets get the job done" attitude.
    Apply here in a year or two when they will likely have returned to normal, and they realize these new adjustments are not working out.

    Advice to Management

    PAY AMERICANS TO DO YOUR IT WORK. Your employees will thank you.


  9. Helpful (4)

    "No room for growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Title Specialist in Glendale, CA
    Former Employee - Title Specialist in Glendale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits and steady pay. Work environment is comfortable and work life is balanced. People in the office are very nice and are always willing to help. If you want to grow in this company I assume the only place to do it is in the commercial loan side of it.

    Cons

    No room to make more money or grow a career. The work load constantly fluctuates never knowing if one month you'll have a job or not.

    Advice to Management

    Stop the politics and focus on satisfying the real workers


  10. Helpful (3)

    "Outsourcing of IT Ruined Stewart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Houston, TX
    Former Employee - Senior Systems Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stewart Title full-time (More than 8 years)

    Pros

    Work from home, some talented team mates, older managers are fabulous, but are being put out to pasture.

    Cons

    New management team is terrible, off shore IT employees are difficult to work with, micromanagement is the norm and employees do not have the autonomy to do their job without being told what to do, when and how to do it. Equipment is old and communication throughout the company is severely lacking.

    Advice to Management

    Hire associates with the experience needed to do their jobs and give up on the "any warm body will do" mentality.


  11. Helpful (3)

    "Good Company - Questionable New Senior Leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Houston, TX
    Current Employee - Human Resources in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Stewart Title full-time (More than 10 years)

    Pros

    Opportunity for development
    Fast pace and challenging
    Innovative
    CEO has integrity
    CEO is making tough decisions for the good of the company

    Cons

    CEO is making tough decisions for the good of the company, but new senior leaders have been consultants which makes for poor people skills.

    Advice to Management

    Tell people working hard for you that you appreciate their work.



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