Stewart Title Reviews | Glassdoor

Stewart Title Reviews

Updated March 13, 2017
55 reviews

Filter

Filter


1.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Stewart Title CEO Matt Morris
Matt Morris
8 Ratings

55 Employee Reviews

Sort: Popular Rating Date

Pros
  • Work from home, some talented team mates, older managers are fabulous, but are being put out to pasture (in 11 reviews)

  • Provides a Good work-life balance (in 9 reviews)

Cons
  • The disdain that upper management shows for employees has alienated all of the best talent; leaders and revenue producers alike (in 13 reviews)

  • Seemingly no room for advancement (in 7 reviews)

More Pros and Cons

  1. Helpful (5)

    "Stewart is the face of Corporate Greed"

    Star Star Star Star Star
    Former Employee - Escrow Officer in Minnetonka, MN
    Former Employee - Escrow Officer in Minnetonka, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stewart Title full-time (More than 3 years)

    Pros

    -Stewart will make your next employer look amazing!
    -Stewart is a perfect example of disloyalty to hard working people and loss of integrity in American companies!

    Cons

    -Toxic work environment, low morale
    -Shamefully low wages with zero raises
    -No opportunity to advance
    -Under staffed & overworked
    -Constant mass layoffs to cut costs
    -Terrible benefits
    -Changed emp contribution to 401k to quarterly to cut cost before mass layoffs
    -Outsourced and worthless IT department
    -Recently acquired competitors to capture their clients then layoff workers
    -Employees mandated to watch quarterly meeting including christian prayer and exec bragging about driving a Porsche and going to the Superbowl
    -Executives get rich on the backs of hard working people
    -Literally steal your hard-earned PTO by splitting it into sick/vacation
    -Not all PTO rolls over
    -Will not pay out sick time when they inevitably lay you off
    -Pitiful severance
    -Zero amenities in office & cramped cubicles
    -Forced time consuming and cumbersome annual self-review with no raise or incentive
    -Not a good work/life balance- mandatory overtime
    -No employee appreciation gestures or efforts made
    -No real process or support for training new employees - sink or swim mentality

    Advice to Management

    Start treating hard working people with dignity and respect. Pay people a living wage with increases every year that correspond to cost of living and inflation. Stop gobbling up local competitors to acquire their business and fire their workers. Stop outsourcing American jobs. Scrap your current business model and start over with REAL concern for the little guy, you would be nothing without them.


  2. Helpful (7)

    "Had great upside-A Company destroyed by poor leadership!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stewart Title full-time

    Pros

    Relationships with the very few good people left. The organization had history and culture to build upon (unfortunately they were unable to capitalize).

    Cons

    The CEO is unqualified and his poor leadership skills have tanked the organization while meekly navigating the pressure of investors. Outside consultants guide most decisions and have worked their way to positions of senior leadership and now giddily possess the authority to drive strategy despite no relevant experience in real estate and certainly not title insurance (with the exception of one senior leader that has been relegated to mainly a puppet by the new clique of leadership). Senior leaders spend more time patting themselves on the back, disparaging employees and bragging about their accumulated wealth or lifestyles (newest car, yacht, who has the most homes) while none actually care about the result since most are serial job hoppers, including one who is about as personable as Cruella de Vil.

    The top down leadership is completed disconnected from the business and the customer's needs are not only misunderstood but completely misguided and even disregarded. Silos have been created for each area (operations, sales, etc) that prevent any progress or collaboration, resulting in a poor environment for employees and customers alike.

    If you love to work in a stifling environment wrought with group think, this is the place for you. There is no commitment to growth because management only knows how to cut costs through disastrous outsourcing and centralization attempts (IT, HR, title and escrow production, etc) while piling on corporate overhead in failed pet projects such as the enterprise revenue group (that has resulted in no additional revenue). The disdain that upper management shows for employees has alienated all of the best talent; leaders and revenue producers alike. Make no mistake, those left behind are generally not endorsing leadership but are actively seeking an opportunity in an environment led by winners.

    Advice to Management

    It is too late for the CEO to recognize his short-comings and surround himself with excellent leaders. The board should pull the plug, although it may already be too late. Do not be fooled by short-term results in a great real estate market, this Company is not healthy.


  3. Helpful (5)

    "Customers are no longer the priority"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Stewart Title full-time (More than 8 years)

    Pros

    The folks who have been there for ages, are some of the best and most experienced in the business.

    Cons

    I have to back up the prior reviewer, the dysfunction in the IT department crippled my & those beneath me ability to work on a regular basis.
    Th company is already undergoing a stressful transition, and the incompetence of the overseas IT department was no help in the matter. It began to feel like I was contacting ATT for support... and things were not completed in a timely manner or were abandoned all together. It was blatantly apparent when certain individuals from over seas support are trying to boost their number of tickets closed, by pretending they had called or dialing the incorrect number, and closing out tickets based on the fact they were unable to make contact. This is insane and shouldn't happen with dedicated IT support at a company like this.
    The new direction of the company seems to be about $$$ and I fully expect quality go down. Escrow partners are doing their best to go with the flow. Their best employees are over stretched.
    New boundaries, red tape and constant layers of approvals made getting things done in a timely manner impossible. Frustrating...especially after years of a "lets get the job done" attitude.
    Apply here in a year or two when they will likely have returned to normal, and they realize these new adjustments are not working out.

    Advice to Management

    PAY AMERICANS TO DO YOUR IT WORK. Your employees will thank you.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Outsourcing of IT Ruined Stewart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Analyst in Houston, TX
    Former Employee - Senior Systems Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stewart Title full-time (More than 8 years)

    Pros

    Work from home, some talented team mates, older managers are fabulous, but are being put out to pasture.

    Cons

    New management team is terrible, off shore IT employees are difficult to work with, micromanagement is the norm and employees do not have the autonomy to do their job without being told what to do, when and how to do it. Equipment is old and communication throughout the company is severely lacking.

    Advice to Management

    Hire associates with the experience needed to do their jobs and give up on the "any warm body will do" mentality.


  6. Helpful (3)

    "Poor leadership, good intentions, too short sighted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Houston, TX
    Former Employee - Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stewart Title full-time (More than a year)

    Pros

    Generally people who want to perform well and help.

    Cons

    Too much reactive mode, poor leadership, poor execution, not open to new approaches, long term tenure clouds judgement.

    Advice to Management

    Invest in true strong practitioners of a function, lead by example and be aware of the implied effects of thinking people are dispensable.


  7. Helpful (2)

    "Office Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Frederick, MD
    Former Employee - Office Assistant in Frederick, MD
    Doesn't Recommend
    Neutral Outlook

    I worked at Stewart Title full-time (Less than a year)

    Pros

    The yard workers and drivers were great. They were gentlemen who worked very hard at what they did. Our clients were awesome, friendly and funny. Yorks insurance package was also comprehensive.

    Cons

    The senior office manager was abusive. She was verbally abusive to customers, clients, coworkers and potential clients. The site manager knew she was a nasty woman, but nothing was ever done. It was VERY difficult to work in such a hostile work environment and I was sexually harassed by her family members. It was embarrassing, intrusive and degrading. Im am glad I left.

    Advice to Management

    Remove the nastiest woman alive and treat your employees with some respect.


  8. Helpful (1)

    "Honest review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stewart Title full-time (Less than a year)

    Pros

    Good place to work if you are a complacent person with no desire for growth. Do not work for this company. You will soon regret your decision.

    Cons

    The challenge to working for this company is
    1. Lack of training
    2. Lack of communication
    3. Lack of competent "Leadership"
    4. No accountability for inappropriate actions
    5. The blind is leading the blind
    6. Lack of adequate compensation for good employees

    The list could go on and on

    Advice to Management

    Look very closely and monitor the actions of your STC Illinois management team.

    Employees are over loaded with work thereby causing lack of morale, greater margins of error, increased medical insurance claims and greater risk of title insurance claims


  9. "Escrow Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escrow Officer in Punta Gorda, FL
    Former Employee - Escrow Officer in Punta Gorda, FL
    Doesn't Recommend
    Positive Outlook

    I worked at Stewart Title full-time (Less than a year)

    Pros

    I love what I do.

    Cons

    The Manager is awful and very unprofessional.

    Advice to Management

    Must be more professional in front of co-workers when disciplining employees


  10. Helpful (4)

    "Would not recommend."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend

    Pros

    It's a beautiful office and area to work in?

    Cons

    Would not recommend to anyone I like.

    Advice to Management

    Revamp HR. The weaker department heads will take direction from them versus make their own common sense decisions. HR guidance is costing Stewart a lot of good folks and a lot of money due to high turnover.


  11. Helpful (5)

    "Stressful place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Stewart Title full-time (More than 8 years)

    Pros

    All the changes are about the stock price.

    Cons

    Mass layoffs are happening department-wide.

    Advice to Management

    Have a heart.



Showing 55 of 242 reviews
Reset Filters