Stewart's Shops Reviews | Glassdoor

Stewart's Shops Reviews

Updated May 22, 2017
147 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Gary C. Dake
84 Ratings

147 Employee Reviews

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Pros
  • Profit sharing in the Employee stock ownership program (in 15 reviews)

  • On-shift meal discounts are 50% for food to go and ice cream products (in 11 reviews)

Cons
  • Culture promotes ZERO work-life balance (in 5 reviews)

  • long hours,open holidays,tight payroll,daily audits,hard to hire for (in 7 reviews)

More Pros and Cons

  1. "Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in Guilderland, NY
    Former Employee - Partner in Guilderland, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stewart's Shops part-time (More than 3 years)

    Pros

    The other people working at your shop, especially your manager, will make or break your experience. I've had phenomenal shop managers, but horrible district managers.

    Cons

    The corporate culture is terrible. Partners are pushed to sell, sell, sell. If a shop underperforms its employees are held accountable. If a customer drives away without paying for gas, it comes out of the employees' bonus incentive. There is never enough time to get everything done in a shift. Many employees are jaded. Most importantly: THERE IS NO BREAK TIME. Your "break" means sitting at a table and shoving food in your face as quickly as you can, but you have to get up if too many customers come into the store. You are not allowed to leave the shop on your "break."

    Advice to Management

    GIVE YOUR EMPLOYEES BREAKS, PLEASE! They work hard and deserve it. It will improve morality in the workplace. Not to mention it is illegal not to give proper breaks.


  2. "Lead shift"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stewart's Shops part-time (More than a year)

    Pros

    Good environment, and responsive team/corporation

    Cons

    Finding a shift difficult even in emergency depending on a store size.

    Advice to Management

    There is probably a top down effect of management passing on details and review


  3. "Good from the outside bad from the inside"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in Westmoreland, NY
    Current Employee - Partner in Westmoreland, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Stewart's Shops full-time (More than a year)

    Pros

    Stock Ownership
    Hours that fit your life
    Employee discount program
    ESOP

    Cons

    Benefits
    Not being paid for hours worked
    Multiple promises for promotion never received

    Advice to Management

    Take better care of your employees and they will take care of you


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Lots of responsibilities, fast paced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in Saratoga Springs, NY
    Former Employee - Partner in Saratoga Springs, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stewart's Shops part-time (More than a year)

    Pros

    Good interactions with customers

    Cons

    Too many responsibilities for a near minimum wage job


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Lagrangeville, NY
    Current Employee - Manager in Lagrangeville, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Stewart's Shops full-time (More than a year)

    Pros

    Loved mt peopl to the death

    Cons

    Company is a doaster

    Advice to Management

    None


  7. Helpful (1)

    "shift Superviser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Glens Falls, NY
    Former Employee - Shift Supervisor in Glens Falls, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stewart's Shops part-time (More than 8 years)

    Pros

    ESOP(retirement) as a part-time employee.

    Cons

    Inconsistent work schedule ranging from number of hours per week to no set schedule and working holidays. How they change work schedules after the schedule has been posted for over two weeks! There is no such thing as a real break at Stewart's, ever.

    Advice to Management

    Listen and take your blinders off. Being able to create a work schedule and provide a base set schedule with employees will help to keep employees. People have lives outside of Stewart's and a little stability with your workschedule makes it easier to schedule appointments. Pay attention to turn over trends in shops. There is a reason why its higher than normal.


  8. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schenectady, NY
    Former Employee - Anonymous Employee in Schenectady, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stewart's Shops full-time (More than 5 years)

    Pros

    I worked at Stewarts for 7 years, I found the company to be fair. They do as a lot of their employees, more than you would find places like Target or Price Chopper asking. A store employee at Stewarts doesn't just stand at the register for 8 hours and ring customers out, they are responsible for nearly everything happening in the store during those times. This involves cleaning, stocking, putting away shipments, making sandwiches, keep other food items stocked and ready, counting the cash, ringing out customers, etc.

    Cons

    Not a con for myself, as I enjoy being busy and making the time go quickly but a handful of the employees that came in and out in a short period of time were always a bit blindsided by the level of work that was required. Most I believe would be happier with a more isolated job where they can preform only one task and not multiple.


  9. "store mngr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Scotia, NY
    Former Employee - Store Manager in Scotia, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stewart's Shops (More than 10 years)

    Pros

    benefits,customers,ownership,team work,community events,pay-rate,bonuses for mngr. & partners

    Cons

    long hours,open holidays,tight payroll,daily audits,hard to hire for


  10. "assistant manager, retail sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Adssistant Manager, Retail Sales in Canton, NY
    Former Employee - Adssistant Manager, Retail Sales in Canton, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Stewart's Shops part-time (More than a year)

    Pros

    Enjoy interaction with customers, always something to do or things to improve sale for the store and the stores appearance. I pride myself in everything I do and truly enjoyed working there.

    Cons

    The way corporate goes about running the stores needs to be evaluated and changes made to improve the quality of customer service in each store.

    Advice to Management

    Like I mentioned in the prior section.. Is to evaluate the quality of customer service and the process they take on certain issues. changes need to be made for the customers and also the employees who pride themselves on what they do for the company.


  11. "Shop... don't work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Amsterdam, NY
    Former Employee - Anonymous Employee in Amsterdam, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Stewart's Shops part-time (More than a year)

    Pros

    Being apart of a great team that puts their consumer first. Very convenient for a quick run into a store. Ice cream is amazing.

    Cons

    Some customers are very rude. Work load sometimes gets hectic. Only two employees on at a time.


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