Stewart's Shops Reviews | Glassdoor

Stewart's Shops Reviews

Updated January 13, 2019
209 reviews

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2.9
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Gary C. Dake
118 Ratings

Employee Reviews

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Pros
  • "Excellent training, valuable skills learned, and the profit sharing is great too" (in 22 reviews)

  • "Scooping ice cream for children" (in 12 reviews)

Cons
  • "low wages for the amount of work done" (in 8 reviews)

  • "Long Hours low hourly rate short staff always" (in 11 reviews)

More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Albany, NY
    Current Employee - Retail Sales Associate in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops part-time (More than 3 years)

    Pros

    Quick. enjoyable, environment and good pay

    Cons

    Lots of rushes, can get stressful


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in Plattsburgh, NY
    Current Employee - Partner in Plattsburgh, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Stewart's Shops part-time (Less than a year)

    Pros

    The staff is great to work with, friendly, and flexible with the schedule as I am a student with kids.

    Cons

    The pay isn't the best, but the flexibility they have more than makes up for it to get me through school.

    Advice to Management

    There are many suggestions I have that could improve business and productivity that I have learned through my 16 years experience in various other jobs that excelled in the field.

  3. "Pretty good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Partner in Chestertown, NY
    Current Employee - Shop Partner in Chestertown, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops part-time (More than a year)

    Pros

    Decent pay, little experience required, flexible hours, always something to do

    Cons

    Work long hours, on your feet all day, few breaks, employee discounts not great, short staffed


  4. "Stewart’s partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Stewart's Shops part-time

    Pros

    Good colleagues
    Decent benefits
    Flexible hours

    Cons

    Jerk customers and bosses at locations

    Advice to Management

    Show more care for your employees than customers


  5. "Hard work fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Stewart's Shops full-time

    Pros

    The shift goes by fast

    Cons

    Lots of tasks to complete behind the counter while customers wait in line for the register. Always understaffed.

    Advice to Management

    Add a designated register person so the customers don’t have to wait.


  6. Helpful (2)

    "poor management makes it horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterville, NY
    Current Employee - Anonymous Employee in Waterville, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stewart's Shops part-time

    Pros

    customers make it the best! fast paced work! fun!

    Cons

    POOR store management and upper management. they only care about themselves. for a company that pridesitself on family values they care none to little about their employees. management is lazy and rude. co workers are late to work..lazy and do zero work. good employees work hard and get the brunt of the managers frustration about other workers. no breaks even though they are required by law. no life, you are expected to be on call 24/7 and if you cant cover a shift expect to get your hours cut next schedule. management is the worst at this place.. don't care as long as sales are met. awful.

    Advice to Management

    start listening to the employees.. management that is poor makes for a poor working environment. give employees the required state lunch breaks. CARE!


  7. "Local or National?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shop Partner in Ballston Spa, NY
    Current Employee - Shop Partner in Ballston Spa, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops full-time (Less than a year)

    Pros

    Stewart's is owned and operated by a pair of brothers in the state of NY. Technically it is a small company and compared to national retail chains, it is amazing. The Employee Share program in and of itself, I have never seen anything else like it. Every employee ends up owning a piece of the company after a while. The team I work with is like a second family, always there to help out and cover when it is needed without any fuss. My District Manager is great to talk to, he pops in frequently to help out in the shop, offer tips and helpful advice and make sure things are good with everyone. Again, not something you see in a nationally owned company.

    Cons

    Stores are open late and with a three year old that can be difficult to find a sitter. Pay isn't the best, I'd say it's median.

    Advice to Management

    Increase pay for those who have been with the company for years and years and are making only a dollar more than people who just started.

  8. "oh stewarts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Stewart's Shops full-time

    Pros

    good pay, plenty to keep you busy,

    Cons

    way too much work to get done, understaffed, undertrained, management sucks

    Advice to Management

    train your workers better and give time for training hours, way too many people being left untrained


  9. "Great for part-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Partner
    Former Employee - Shop Partner
    Recommends

    I worked at Stewart's Shops (Less than a year)

    Pros

    Never had an issue with scheduling and they were great about working around my other job.
    Since it's a small staff, you'll always be kept busy and the time goes by faster than you think.
    More incentives than most retail or food service type environments.

    Cons

    Lots of pressure from the management.
    Typically only 2-3 employees working at once so it can get stressful.

    Advice to Management

    Hire more people.


  10. Helpful (2)

    "Stewarts dosnt care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in New York, NY
    Current Employee - Partner in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Stewart's Shops part-time (More than 3 years)

    Pros

    They do have good retirement programs

    Cons

    You dont get breaks, terrible communication with managers, managers and Dms expect more than they should.

    Advice to Management

    Get better managers and stop expecting people to drop everything for work. Managers take personal grudges out on employees and it is reflected in hours and bonuses. Most guys that get hired are sleezeballs and my assistant hits on every girl in my store.