Stewart's Shops Reviews | Glassdoor

Stewart's Shops Reviews

Updated August 15, 2018
199 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Gary C. Dake
114 Ratings

199 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Excellent training, valuable skills learned, and the profit sharing is great too" (in 22 reviews)

  • "Scooping ice cream for children" (in 12 reviews)

Cons
More Pros and Cons

  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Albany, NY
    Current Employee - Retail Sales Associate in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops part-time (More than 3 years)

    Pros

    Quick. enjoyable, environment and good pay

    Cons

    Lots of rushes, can get stressful


  2. "Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stewart's Shops part-time

    Pros

    Good friendly environment for partners

    Cons

    Bad scheduling. More flexibility would be nice. This job doesn't pay enough for the high stress of high-volume shops and bad hours.

    Advice to Management

    Close on Christmas so your partners can spend Christmas with their families. I think that's worth more than the little bit of business you do on Christmas.

  3. "Not just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops full-time

    Pros

    Corporate cares about the people

    Cons

    Customers are rough. No real down time.

    Advice to Management

    Be a hard worker. Drug test to get hired.


  4. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stewart's Shops full-time

    Pros

    Customers.... Customers..... Customer
    Coffee is goood

    Cons

    Upper Management
    I think they forgot about
    Customer/Employee focus and life balance.

    Advice to Management

    We are always on! Smiling. Serving and making coffee fresh and hot. We are doing our very best! Upper Management outside our Stores need some basic customer training classes again🙂
    Love a former Employee and Happy Customer!!


  5. "Not Terrible Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Stewart's Shops full-time (More than a year)

    Pros

    Creating bonds with customers
    Extra money when the shop does well
    Fellow employees kept to same standard
    Pay
    Able to progress within company

    Cons

    Age restriction
    Stressful
    No holidays off
    Do not care about employees during state of emergencies

    Advice to Management

    Don't hire managers who believe their skills are a 10 when in reality their skills are at a 3.


  6. "Great company to work for, but don't screw up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stewart's Shops full-time

    Pros

    You really get to know the people you work with, and most team-centric aspects of the job are on-point. Management is fairly flexible.

    Cons

    The retirement package is great, but it's a bait-and-switch unless you want to commit 30 years to only Stewart's. It is exceptionally difficult to transfer out of the department you initially get hired to, and any mistakes you make, regardless of size, get held over your head. Hard workers that care about their job don't get rewarded for doing so, because the incentive program is department-based, so you get screwed out of money.

    Advice to Management

    Value your hard workers. Get rid of your employees that drag their feet, and give us individual incentive to come to work every day.


  7. "Stewart's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Stewart's Shops full-time

    Pros

    Benefits if you can get them. ESOP program.

    Cons

    Out of touch district staff. Low hours to use, so always feeling short handed. No breaks.

    Advice to Management

    Let stores be individuals, and not expect every one of them to do the same thing. It would cut down on waste and help profits

  8. "Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Stewart's Shops part-time

    Pros

    Store discount
    Some health benefits
    Flexibility with schedule

    Cons

    Poor upper management
    Constant audits and meetings


  9. "Every store is different"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk in Wilton, NY
    Former Employee - Clerk in Wilton, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stewart's Shops full-time (More than 5 years)

    Pros

    It's easy to rise up in the company. Regular raises based on merit. Possible to get profit sharing if you have good sales skills. Private retirement accounts funded by company for those who work at least 1000 hours a year.

    Cons

    It can be hard to get time off and difficult to call in. You're on your feet the entire shift. Can be very fast paced. Need to be good with customers. Most important is that every store is different, the culture, the bosses, the coworkers. Therefore, your experience with the company can vary depending on location. Always try to find a store with a good manager, it can change how you are trained and what you are trained, and the experience you have with the company.

    Advice to Management

    Set training standards company wide. You can have clerks doing audits in one store and then go to another and the employees will have no idea what a dip/coffee audit is.


  10. "Good work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in Hyde Park, NY
    Former Employee - Partner in Hyde Park, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Stewart's Shops part-time (More than a year)

    Pros

    Was easy to have an audience with anybody up to regional middle management.

    Cons

    The rate of turnover meant that their was constant on-boarding of new employees. Stewart's has thorough systems in place, but it meant that the training period was long and often interfered with potential shop growth.

    Advice to Management

    Having more staff on to improve customer service in busier shops.


Showing 199 of 200 reviews
Reset Filters