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Stewart's Shops Reviews

Updated February 15, 2018
185 reviews

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2.8
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Approve of CEO
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Gary C. Dake
106 Ratings

185 Employee Reviews

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Pros
  • Friendly atmosphere, profit sharing, competitive pay (in 20 reviews)

  • Scooping ice cream for children (in 12 reviews)

Cons
  • low wages for the amount of work done (in 8 reviews)

  • Culture promotes ZERO work-life balance (in 6 reviews)

More Pros and Cons

  1. "Food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stewart's Shops part-time

    Pros

    buy the great hot dogs

    Cons

    sometimes they dont have ...


  2. "Good for the Long Term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops full-time

    Pros

    good benefits and management, advancement opportunities for those who do well

    Cons

    long hour at times, must be available 7 days a week

  3. "OK Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in West Sand Lake, NY
    Former Employee - Partner in West Sand Lake, NY
    No opinion of CEO

    I worked at Stewart's Shops part-time (More than 5 years)

    Pros

    I enjoyed 95% of the Customers......You have to be a people person to work for a place like this. If you are not, don't bother applying.....

    Cons

    Many days without a decent break.....you are told when you are hired you get a working break.....it is hard to stay on feet for 8 hours and only get a 10 minute break....I lost weight the first 3 months. You are on your feet the whole time....be prepared....Depending on the shop and the manager......sets the outcome of your shop....a well run shop provides a great environment......Attitude is everything...

    Advice to Management

    Work with the partners......Don't just throw them out there....don't expect them to know everything......You can't teach by assuming the partner knows things......have enough coverage to teach....by example.....Cant learn from osmosis....


  4. "Good job for college students"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Current Employee - Partner in Troy, NY
    Current Employee - Partner in Troy, NY
    Recommends

    I have been working at Stewart's Shops part-time (More than a year)

    Pros

    I'm a college student and they are nice enough to let me work during my breaks since I live far from home. They are patient with newcomers. If you want more hours and the store you work at is filled, you can always go work at a nearby Stewarts and help another store out and still get paid. But that all depends on your boss and if there is a nearby store under the same management (GM).

    Cons

    Stewarts has its fast-paced moments where you have a long line of people to check out, food to make and also people who are wanting ice cream. But it's not like that all the time, just be prepared for times like those. Other than that there aren't any cons, to be honest.

    Advice to Management

    There should be more ice cream sales in the summer and less in the winter. I remember back in December there were half gallons for 2.99 and we had to reach a certain goal, just makes more sense to do promotions like those in the summer to get more sales.


  5. "No Help"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Stewart's Shops part-time

    Pros

    Friendly Staff and flexible scheduling

    Cons

    Redundant Paperwork. Only 2 people on staff at all times! Managers and Corporate repeatedly tell staff how easily replaceable they are.

    Advice to Management

    Learn how to treat Employees with respect!


  6. "Good pay, hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in Mayfield, NY
    Current Employee - Partner in Mayfield, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stewart's Shops full-time (More than a year)

    Pros

    Good, competitive pay rates compared to other convenience store jobs. The work keeps you busy and active throughout your shift.

    Cons

    The amount of work can be overwhelming at times, there are a lot of responsibilities and expectations put on the staff, with a small amount of people on staff at any given time.

    Advice to Management

    My biggest gripe with management at Stewart's has to do with the managers scheduling themselves as the second worker on a shift, and not performing all of the responsibilities of a partner, holding back the rest of the staff.


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Granville, NY
    Current Employee - Assistant Store Manager in Granville, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops full-time (More than 3 years)

    Pros

    Always busy, always something to be done, something new to learn. Learning the ropes is fun if you like being busy...busy with customers, busy putting deliveries away, busy keeping things filled and clean....Learning your customers...remembering them personally is really a good feeling for them, and for yourself! Learning the keys of your store...taking responsibility for yourself...if you realize making money for the store profits you too...every single month while there is growth. If you do your know what to do, how to do it, and actually do it and encourage your partners to do the same, it can be a great place to work. I gave 4 stars ,because there's always to improve.

    Cons

    Some customers can be difficult to deal with. Some partners don't want to do all that is expected of them....that can make for difficult shifts...as there is always a LOT to get done...

    Advice to Management

    Always be communicating with partners about store....good bad or indifferent.

  8. "Stewarts Shops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stewart's Shops part-time

    Pros

    Incentives, great partners to work with.

    Cons

    Bad turnarounds of shifts sometimes, only two to three people working at a time, but completely doable.

    Advice to Management

    Management works hard, long hours take a break!


  9. "Good to get you on your feet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partner in Clifton Park, NY
    Former Employee - Partner in Clifton Park, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Stewart's Shops part-time (More than a year)

    Pros

    Fast-paced, simple job but not easy, managers are hardworking and respect your hard work too, profit sharing is a nice bonus every month.

    Cons

    Customers can be creeps, physically laborious job, breaks are short, stressed out to meet quotas, lazy people are hard to work with and hard to fire.

    Advice to Management

    For the love of GOD please switch to a better POS computer software/hardware systems - dealing with angry construction workers at 5am when the register crashed and no once can pump gas or use a debit card was a serious strain on all other productivities in the shop and huge profit losses. Same for audit systems/filing systems - the amount of time managers spent HANDWRITING audits when the palms would crash/not respond or just tracking things by hand in general.

    Mostly though - PAY YOUR MANAGERS MORE and/or give them overtime: seriously, my manager almost never said no to accommodating schedules/days off for all employees even if they were less than stellar. But because she was salaried she didn't benefit from all the extra hours she covered/ was responsible for. Have employees anonymously rate their managers in some way to prove this. Having a less-stressed out/maxed out manager makes the whole shop mentality better and functions more efficiently and customers notice when the shop is happy and they like to come to a happy shop.


  10. "Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stewart's Shops part-time (Less than a year)

    Pros

    Always busy, not too boring, share agreement, friendly place, good discounts, helps multitasking, the ice cream. Great starting pay! great hours!

    Cons

    Because its technically a convenience store, there's only 3 or 4 people working at once and it can get to be stressful when it's super busy. Also, scooping ice cream can be difficult and lastly, you don't get an actual break. they have an agreement with the labor department so that you work 8 hours and only get a 15 minute break and its a working break.

    Advice to Management

    Be nicer, don't be two faced, put an end to the drama. Stop playing favorites, schedule people so there's enough people working at once. buy a step stool. us shorter folks struggle to scoop ice cream for people.


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