Stitch Fix Reviews | Glassdoor

Stitch Fix Reviews

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Found 598 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
78%
Approve of CEO
Stitch Fix CEO Katrina Lake
Katrina Lake
387 Ratings
Pros
  • "Working at Stitch Fix gives you great flexibility to work from home while making a reasonable part-time salary(in 127 reviews)

  • "Very flexible hours and pay is fair(in 62 reviews)

Cons
  • "Believe all those telling you that there is no room for growth(in 26 reviews)

  • "Particular role can be hard to maintain with another full-time job(in 24 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (32)

    "Great company, great people, fun job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Stylist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix part-time for more than 2 years

    Pros

    Schedule flexibility, creative outlet, work from home, meaningful relationships, supportive community, amazing people. I still can't believe this job exists and I get paid to do what I do because it's just so amazing. I don't ever see myself quitting this job, whatever other things I may have going on the side.

    Cons

    Limited inventory can get challenging. But what's a job without challenges? Little time to catch up on non-styling things.

    Advice to Management

    Better inventory planning. Separate reading feedback time from reading communications time. Reading feedback time can change with hours styled; there should be at least an hour allocated for reading e-mails and communications.

  2. "Amazing Company!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Stylist 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stitch Fix part-time for more than 2 years

    Pros

    I loved my time working part time with Stitch Fix! It allowed flexibility and a lot of creativity.

    Cons

    I had a really negative manager who was a micromanager. We did not vibe well! I wanted to move up in the company and she told them I wasn't fully focused on the job. Which was a lie. It was very unfortunate because I loved the company up until she managed me.

    Advice to Management

    Keep offering a fun, creative space for part time work. Make sure your leads are positive people who can relate to everyone on their team.

  3. "Great Place to Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix full-time for more than a year

    Pros

    The company has a great culture.

    Cons

    I am very happy, there are no cons.

  4. Helpful (9)

    "Company could care less about their hard working stylists"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Stylist in Minneapolis, MN
    Negative Outlook
    Disapproves of CEO

    I have been working at Stitch Fix part-time for more than 2 years

    Pros

    -Flexible schedule - set your own hours *not your own location* please see recent benefit reduction note in cons -Be creative - Build client relationships -Employee discount (40%)

    Cons

    -SF metrics become the only indicator of success when styling (not true, lots of ways to be successful when styling) -Benefits have been snatched away from part-time stylists since being hired 2+ years. These benefits include the way sick time is accumulated - it was reduced to half or less than what I and thousands of other stylists were hired on. This was done with zero discussion and no prior notice other than a 'post'...

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    Advice to Management

    Company growth shouldn't mean the disappearance of values this company was founded in

  5. Helpful (8)

    "Better than being a barista at Starbucks, I guess?"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Stylist in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stitch Fix part-time for more than 6 years

    Pros

    >More flexible than most part-time jobs that don't require education or experience. >Generally your direct boss (styling team lead) will be a reasonably nice person to work for. >40% discount on merchandise >Generally able to work independently >It can be a fun job

    Cons

    >nearly zero room for growth >increasingly less flexibility as company grows >HQ people are rude, disrespectful and condescending to stylists >dismal pay rate with almost no chance for meaningful raises, despite hard work, high performance, and loyalty >isolated work life - almost zero interaction with co-workers >disingenuous company 'culture' >continued inventory issues that make styling within...

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  6. "Great culture!"

    StarStarStarStarStar
      Current Employee - Stylist 

      I have been working at Stitch Fix part-time

      Pros

      During my time at Stitch Fix so far, I have witnessed how truly devoted this company is to its positive internal culture, even for remote workers. Remote stylists are carefully considered and there is a distinct effort made by the crew in HQ to make sure stylists needs are met.

      Cons

      Some of the tech involved can get a little tricky, but nothing that can't be managed with the help of a team lead.

      Advice to Management

      Keep up the good work!

    • Helpful (5)

      "Tedious work but flexible and somewhat creative."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Stylist in Austin, TX
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Stitch Fix part-time for more than 2 years

      Pros

      Flexible schedule, you don't ever have to go anywhere because meetings are online. Somewhat creative outlet in the form of style and note writing.

      Cons

      I got denied a raise due to low metrics even though I was told my low metrics were okay due to inventory conditions. Terrible to work more than the required hours because it is so tedious. You only get paid for the actual time your a productive- clock out for bathroom breaks and any time spent away from your computer so a 5-hour shift feels like an 8-hour day. Metrics are kept regardless of the conditions of inventory...

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      Advice to Management

      Be more honest and give more slack when your employees struggle due to mess-ups higher up.

    • Helpful (1)

      "Able to work from home but difficult management"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Disapproves of CEO

        I worked at Stitch Fix part-time for more than 2 years

        Pros

        Remote position and creative freedom

        Cons

        Management was very cold, strict and choosy with employees' work

        Advice to Management

        Don't punish employees for one mistake. Instead, provide constructive criticism.

      • Helpful (3)

        "Great part-time job until the last year"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Remote Stitch Fix Stylist 
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at Stitch Fix part-time for more than 4 years

        Pros

        Flexible work schedule Work from home Discount on Fixes Good first time job or job coming back into workforce after children

        Cons

        No room to grow besides being a lead No full-time offered anymore for stylists Sick time accrual is very minimum No paid time off Annual increases are given based on your zip code, not on performance or region. Metrics goals unrealistic, especially when low inventory When there is low inventory they allow you to flex your hours down but if you need to work hours for pay your option is to just "get creative" with...

        Show More

        Advice to Management

        Have teams all live within 50 miles of each other so there are more options to get together. Offer pay for traveling to HQ for events. Get rid of ridiculous policy of pay increases based on zip code, pay everyone in region the same if not going to pay based on merit and performance. Actually listen to stylists and make them feel valued and not replaceable

      • "Recieving Supervisor"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Supervisor in Concord, CA
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Stitch Fix full-time for more than 9 years

        Pros

        Successful, on the move. Very friendly staff. Free snacks

        Cons

        not very structured, behind on technology

      Found 598 reviews