Stitch Fix Reviews

Pros

Flexible hours, supportive leads, company driven by equitable practices and volunteer initatives

Cons

Sometimes abrupt changes to communication systems or policies, but have been clearly communicated for the most part

Pros

Very flexible (though the scheduling changes were a bit annoying) and great for university students.

Cons

Difficult to become full time or move up the ranks.

Pros

Remote work - middle ground pay Some leadership is great Stepping block if you can fake it till you make it IF you get out of CX or any CX adjacent roles, you'll be very happy.

Cons

There was some autonomy in the company and then the restructuring of the whole company started to crack down on employees and in the name of KPI's they started to slowly chip away at any type of happiness at the company. Time clocks are VERY strict and there's two of them to monitor. If you forget to punch on time, and not just fill out accurately at another point in time, you will be penalized. Additionally time off is extremely hard to secure, especially as a CX agent or the kiss of death/ take the next step in any type of future at Stitch Fix step of Multi channel agent aka Agent II/III/IV/V/VI/VII/VIII I'm kidding there's only 4 levels, but you get my point... They re-banded the role to incentivize the agents in to trying harder again after the original tiered system was worked out and the original OS beat to death into our heads until it meant nothing but was a fun motto to say around the office (when that existed) ironically. Lastly, senior management AIN'T GOIN NO WHERE, so buckle up, and they're not going to help you. They've been there since the hotel days which they fondly will remind you, as you were not, and never will be senior management, good day.

Pros

I love working for Stitch Fix. I get to create my own hours, change them if needed during the week or day. I also get a discount which allows me to try their products.

Cons

Inventory is slim most of the time, and we get blamed for clients not choosing items they have seen for the last 5 years.

Pros

Hours were super flexible at first but that has changed dramatically. A company and job with a lot of potential that is now a dead end.

Cons

Very run of the mill corporate tech company. Unorganized with no focus on Employees. They constantly ran out of inventory + felt that any employee concern was "not solution-focused" {enter your fav meaningless corporate jargon here} Better than working in store but don't expect to move up or have your voice heard. Clearly, the focus to replace all stylists with AI to the disappointment of customers + employees

Pros

-Pick how many hours you will work each day (in advance) -Good onboarding -User friendly platform

Cons

-Clothing options is extremely limited and low quality/unbelievably ugly -Often cannot honor client requests because of inventory limitations, so you know you are selecting pieces they will be unhappy with or even hate -Many clients are VERY unhappy

Pros

Loved the flexibility in creating my schedule. This job was fun, and it provided easy extra income while I was at home with my kids.

Cons

Must be self-motivated, and intentional about balancing work/home responsibilities.

Pros

Work life balance, flexible schedule

Cons

No paid time off for part time workers

Pros

Learning how innovative customer service technology can be. Putting together styles.

Cons

Not a lot of inventory to style people. There were constant complains from customers and stylists that there was no options. There’s a big turnover of stylists so clients will not have the same stylist and can tell.

Pros

flexible schedule, Great benefits for full time employees

Cons

For stylists it is extremely micro managed, Management will lie and hold things from employees, management consistently looked after only themselves not their team members, Zero company culture, All about the numbers not creativity or the client. Not for true creatives, Please beware if you are a full time stylist. Expect levels of discrimination and an isolating experience. Low pay High stress