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Stitch Fix

Engaged Employer

Stitch Fix

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Stitch Fix Reviews

Updated May 25, 2023

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Found 2,260 of over 2K reviews
3.2
47% Recommend to a Friend
Stitch Fix CEO Elizabeth Spaulding
33% Approve of CEO

Found 2,256 of over 2K reviews

3.2
47%
Recommend to a Friend
33%
Approve of CEO
Stitch Fix CEO Elizabeth Spaulding
Elizabeth Spaulding
368 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "Terrible management and no trust in employees(in 74 reviews)
  • "Questions like 'Do you feel like you understand the company vision' 'How would you rate your confidence in your direct manager' and so on.(in 34 reviews)
  • "Upper Management is clueless and unprofessional(in 32 reviews)
  • "They said no because I did not have a positive test result and I did not have any pto to cover my time off.(in 25 reviews)
  • "Limited opportunities to see product you are sending in person can sometimes make styling difficult(in 23 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Stitch Fix and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Flexible, positive company

    Jun 7, 2022 - Stylist in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hours, supportive leads, company driven by equitable practices and volunteer initatives

    Cons

    Sometimes abrupt changes to communication systems or policies, but have been clearly communicated for the most part

    1 person found this review helpful
  2. 5.0
    Former Employee, more than 1 year

    Really Enjoyable for Students

    Mar 13, 2023 - Stylist in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very flexible (though the scheduling changes were a bit annoying) and great for university students.

    Cons

    Difficult to become full time or move up the ranks.

    Be the first to find this review helpful
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  4. 3.0
    Former Employee, more than 5 years

    Make your own path - learn who to trust in leadership

    Apr 25, 2023 - Risk Associate in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work - middle ground pay Some leadership is great Stepping block if you can fake it till you make it IF you get out of CX or any CX adjacent roles, you'll be very happy.

    Cons

    There was some autonomy in the company and then the restructuring of the whole company started to crack down on employees and in the name of KPI's they started to slowly chip away at any type of happiness at the company. Time clocks are VERY strict and there's two of them to monitor. If you forget to punch on time, and not just fill out accurately at another point in time, you will be penalized. Additionally time off is extremely hard to secure, especially as a CX agent or the kiss of death/ take the next step in any type of future at Stitch Fix step of Multi channel agent aka Agent II/III/IV/V/VI/VII/VIII I'm kidding there's only 4 levels, but you get my point... They re-banded the role to incentivize the agents in to trying harder again after the original tiered system was worked out and the original OS beat to death into our heads until it meant nothing but was a fun motto to say around the office (when that existed) ironically. Lastly, senior management AIN'T GOIN NO WHERE, so buckle up, and they're not going to help you. They've been there since the hotel days which they fondly will remind you, as you were not, and never will be senior management, good day.

    Continue reading
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  5. 5.0
    Current Employee

    Love!

    May 16, 2023 - Stylist in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working for Stitch Fix. I get to create my own hours, change them if needed during the week or day. I also get a discount which allows me to try their products.

    Cons

    Inventory is slim most of the time, and we get blamed for clients not choosing items they have seen for the last 5 years.

    Continue reading
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  6. 3.0
    Current Employee, more than 1 year

    A Disappointing End

    May 22, 2023 - Senior Stylist in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours were super flexible at first but that has changed dramatically. A company and job with a lot of potential that is now a dead end.

    Cons

    Very run of the mill corporate tech company. Unorganized with no focus on Employees. They constantly ran out of inventory + felt that any employee concern was "not solution-focused" {enter your fav meaningless corporate jargon here} Better than working in store but don't expect to move up or have your voice heard. Clearly, the focus to replace all stylists with AI to the disappointment of customers + employees

    Be the first to find this review helpful
  7. 3.0
    Former Employee, less than 1 year

    Good flexibility but ugly clothes and unhappy customers

    May 18, 2023 - Stylist in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Pick how many hours you will work each day (in advance) -Good onboarding -User friendly platform

    Cons

    -Clothing options is extremely limited and low quality/unbelievably ugly -Often cannot honor client requests because of inventory limitations, so you know you are selecting pieces they will be unhappy with or even hate -Many clients are VERY unhappy

    Continue reading
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  8. 4.0
    Former Employee, more than 3 years

    Great job for SAHM

    May 22, 2023 - Part Time Remote Stylist in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Loved the flexibility in creating my schedule. This job was fun, and it provided easy extra income while I was at home with my kids.

    Cons

    Must be self-motivated, and intentional about balancing work/home responsibilities.

    Be the first to find this review helpful
  9. 4.0
    Current Employee

    Good WFH Role

    May 23, 2023 - Senior Stylist in Minneapolis, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance, flexible schedule

    Cons

    No paid time off for part time workers

    Be the first to find this review helpful
  10. 3.0
    Former Employee, less than 1 year

    Good Job if you need extra income

    May 24, 2023 - Part Time Stylist in New Orleans, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Learning how innovative customer service technology can be. Putting together styles.

    Cons

    Not a lot of inventory to style people. There were constant complains from customers and stylists that there was no options. There’s a big turnover of stylists so clients will not have the same stylist and can tell.

    Continue reading
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  11. 2.0
    Former Employee, more than 3 years

    Stylists Beware

    May 15, 2023 - Senior Stylist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible schedule, Great benefits for full time employees

    Cons

    For stylists it is extremely micro managed, Management will lie and hold things from employees, management consistently looked after only themselves not their team members, Zero company culture, All about the numbers not creativity or the client. Not for true creatives, Please beware if you are a full time stylist. Expect levels of discrimination and an isolating experience. Low pay High stress

    Continue reading
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Viewing 1 - 10 of 2,256 Reviews
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Stitch Fix Reviews FAQs

Stitch Fix has an overall rating of 3.2 out of 5, based on over 2,306 reviews left anonymously by employees. 47% of employees would recommend working at Stitch Fix to a friend and 29% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Stitch Fix employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Stitch Fix. This rating has improved by 4% over the last 12 months.

47% of Stitch Fix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Stitch Fix 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Stitch Fix to be coworkers, benefits, work life balance and the cons to be senior leadership, career development, management.

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Company Updates

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Stitch Fix

146 days ago

Company News
Our Chief Merchandising Officer Loretta Choy shared her expertise with Fast Company’s Elizabeth Segran, Ph.D. on what #fashiontrends will define 2023 and the key factors influencing our clothing choices. “We’re in an optimistic moment, as we’re coming out of the pandemic,” Choy says. “We’ll want to express this in our clothing.”
https://www.fastcompany.com/90825405/3-predictions-where-fashion-heading-2023
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Stitch Fix

167 days ago

Company News
Today, we are excited to announce the publication of the Stitch Fix 2023 Style Forecast. Informed by billions of data points from our nearly four million clients, along with key insights from our expert stylists and merchants, our annual report offers a pulse on the latest styles and shopping preferences of today and where trends are headed tomorrow. Check out all of our findings and 2023 predictions, including our choice for the Color of the Year, the seven key trends that will dominate wardrobes, and much more, in the full report.
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Glassdoor has 2,306 Stitch Fix reviews submitted anonymously by Stitch Fix employees. Read employee reviews and ratings on Glassdoor to decide if Stitch Fix is right for you.