Stitch Fix Reviews | Glassdoor

Stitch Fix Reviews

Updated November 13, 2018
544 reviews

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3.3
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Stitch Fix Founder & CEO Katrina Lake
Katrina Lake
361 Ratings

544 Employee Reviews

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Pros
  • "Working at Stitch Fix gives you great flexibility to work from home while making a reasonable part-time salary" (in 119 reviews)

  • "Very flexible hours and pay is fair" (in 59 reviews)

Cons
  • "Limited room for growth from home" (in 22 reviews)

  • "People with a Full-Time job really should not even try to do this part-time if you want a work-life balance" (in 31 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (12)

    "Great company, great people, fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix part-time (More than a year)

    Pros

    Schedule flexibility, creative outlet, work from home, meaningful relationships, supportive community, amazing people. I still can't believe this job exists and I get paid to do what I do because it's just so amazing. I don't ever see myself quitting this job, whatever other things I may have going on the side.

    Cons

    Limited inventory can get challenging. But what's a job without challenges? Little time to catch up on non-styling things.

    Advice to Management

    Better inventory planning. Separate reading feedback time from reading communications time. Reading feedback time can change with hours styled; there should be at least an hour allocated for reading e-mails and communications.


  2. "Great Company, lots of growth opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Stitch Fix Stylist in San Diego, CA
    Current Employee - Remote Stitch Fix Stylist in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix part-time (More than a year)

    Pros

    -Remote
    -Flexible schedule that you set yourself
    -Can be active in being part of the company, or just work on your own and have your own life
    -Amazing discount on the clothes

    Cons

    -I can't think of any!

  3. "Great for on the side"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stitch Fix part-time

    Pros

    Flexible hours, great employee discount, work from home

    Cons

    Management is always changing, not a lot of room for advancement


  4. "Senior Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Stylist in Pittsburgh, PA
    Current Employee - Senior Stylist in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix part-time (More than a year)

    Pros

    Flexible schedule- perfect when you have children, or another job
    Inviting, friendly team; supportive management, wants everyone to succeed

    Cons

    Still learning the ropes of inventory, so at times, this can be challeging


  5. "Stitch Fix"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist in Pittsburgh, PA
    Current Employee - Stylist in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Stitch Fix part-time (More than a year)

    Pros

    Work from home, decent pay, fun to go to events

    Cons

    Clicky, bad management, inventory is terrible and therefore lack in personal performance vs. Expectations

    Advice to Management

    Get more inventory so people can properly do their jobs, train better managers


  6. "Fun growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Experience Agent in Austin, TX
    Former Employee - Client Experience Agent in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stitch Fix full-time (More than a year)

    Pros

    Casual work environment

    Fun employee perks

    Cons

    Very few opportunities for promotion

    Advice to Management

    Promote from within. Identify talent and promote.


  7. Helpful (15)

    "Too good to be true"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Remote Stylist in Austin, TX
    Current Employee - Remote Stylist in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stitch Fix part-time (More than 3 years)

    Pros

    -Ability to make your own schedule
    -Ability to work up to 29 hours (part-time)
    -There is (limited) opportunity to move up, but it's still there!
    -40% employee discount (for you or a friend/family member)

    Cons

    -No PTO (vacation nor holiday)
    -Cut sick time benefits in 1/2 at the end of 2018
    -It seems things are not thought through (they missed a key piece of info during an all-company call, rolled it out after the fact that really made a lot of people made, although, perhaps they did that on purpose. They also rolled out an incentive program, however, didn't backdate it, etc) It just looks very poor and disorganized on their part.
    -Eligible for a 1 time raise (yes, that's right)
    -Unfair work practices (Fixes per hours is not reasonable when inventory is poor. Many, and I mean many stylists works off the clock in order not to get in trouble)
    -It feels the same type gets hired for the Lead positions (overly bubbly, uses a lot of Gifs and emojis in emails and mostly white women)
    -although 40% discount is given, you only have 1, so if I use it for the women's line, my husband/partner nor kids can use it. Although they keep saying they look at standards for pay in benefits in other clothing companies, this is not the standard when several lines are under the same umbrella (think Gap, Old Navy, Nordstroms)

    Advice to Management

    -Yealy raises NEED to happen
    -Revamp FPH (Fixes per hour)- you take into consideration our KR (Keep Rate) when inventory is low, why not take that into consideration for FPH? Calls have been made to the DOL
    -Inventory control!!!

  8. "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix part-time

    Pros

    Great Onboarding/training, work from home, camaraderie among stylists/leads even though working from home, flexibility in scheduling.

    Cons

    As many others have said, low inventory continue to be a challenge.


  9. Helpful (15)

    "No Growth, Going Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stitch Fix full-time (More than 3 years)

    Pros

    Work from home. Discount on clothing.

    Cons

    No room for growth. Major inventory issues. It's just really bad right now

    Advice to Management

    Advice has been given over and over and over again, nobody seems to listen or care.


  10. Helpful (3)

    "Stylist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist
    Former Employee - Stylist
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Stitch Fix part-time (Less than a year)

    Pros

    Worked from home and discount on product

    Cons

    I hated this job. I thought it would be fun and a quick way to make some cash but it was awful. You had to style 4 clients an hour and meet strict styling goals but the algorithm constantly crashed and the inventory was always low so it was nearly impossible to find things the clients requested. They advertise for women of all sizes but the larger sizes were especially limited. I was under my goal by $4/fix meaning I made the company $104/fix x 4 fixes an hour x 29 hours= $12,000/ week and I got paid minimum wage but I got let go. They wouldn’t let you work more hours because they’d have to pay benefits. So much pressure and very little reward. So disappointing for a company founded by women.

    Advice to Management

    Treat your stylists better, pay more an hour if you expect such high sales. Figure out your inventory- it was always too low. Especially if you advertise about specific pieces- got so many requests like “saw this in an email” but the product was NEVER available.


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