Stitch Fix Reviews
Updated May 17, 2022
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Found 1,833 of over 1,869 reviews
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Approve of CEO
Elizabeth Spaulding
149 Ratings
Top Review Highlights by Sentiment
Pros
- "work from home and schedule is flexible, you can work whenever you want as long as you meet minimum weekly hours" (in 235 reviews)
- "Flexible scheduling: able to choose how your hours are dispersed throughout the week" (in 79 reviews)
Cons
- "Upper management dealt with these changes with tone deaf, insensitive, and conceited emails and video regional calls talking about themselves and how awesome they think they are and dismissing any real and valid questions by ignoring or saying 'oh more to come.'" (in 25 reviews)
- "Questions like 'Do you feel like you understand the company vision' 'How would you rate your confidence in your direct manager' and so on." (in 23 reviews)
- "They said no because I did not have a positive test result and I did not have any pto to cover my time off." (in 21 reviews)
- "Limited opportunities to see product you are sending in person can sometimes make styling difficult" (in 18 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Stitch Fix and is not affected by filters.
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- Former Employee, more than 1 year★★★★★
Pros
Pto Work life balance Good support groups
Cons
Petty managers in the warehouse Unrealistic metrics
Continue reading - Current Employee★★★★★
Pros
Work-life balance and immediate team/group
Cons
Job Security, communication and pay
- Former Employee★★★★★
Pros
Flexible, Fun, Extra Money, Challenging. Interesting
Cons
Can’t communicate with customers directly online
- Current Employee, more than 1 year★★★★★
Pros
-empowered - ability to create an impact - really cares about DI&E
Cons
high turn-over in key roles
- Former Employee, more than 3 years★★★★★
Pros
Provides free snacks, great team development opportunities, great pay and hours
Cons
favorites employees and promotes based off of that not work ethic.
- Current Employee, more than 1 year★★★★★
Pros
Flexible schedule, employee discount, good communication with management
Cons
Tough personal metrics, outdated style selection
- Current Employee, more than 1 year★★★★★
Pros
Flexible scheduling, team work, family like atmosphere (in a good way), constant support
Cons
None in my opinion. I love this job and the benefits are GREAT.
- Former Employee, less than 1 year★★★★★
Pros
- Pay - Snacks - Hours
Cons
- Management Nothing else outside of that
- Former Employee, more than 1 year★★★★★
Pros
Great team leaders, nice pay, remote
Cons
Sometimes difficult to meet minimum requirements if little people are ordering/ often out of options.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
1) For the most part, coworkers are very congenial with one another. 2) The company seems to have figured out how to effectively manage remote staff.
Cons
1) The absence of a clear, cohesive vision and strategy for the company is creating confusion within the teams. Priorities and initiatives seem to change every other week. It feels like we're flailing about in an effort to please investors. 2) Directors and above seem to completely misunderstand the state of the tech stack and its limitations. There's a dire need for tech investment, but leaders want to focus almost entirely on new features. 3) High attrition rates and low morale among staff are drastically slowing the velocity of the teams, but leadership seems blind to that. 4) The lack of clearly defined product principals and ways of working was a complete surprise for me. Despite being a decade-old company, the product org feels largely unestablished.
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Stitch Fix Reviews FAQs
Stitch Fix has an overall rating of 3.2 out of 5, based on over 1,869 reviews left anonymously by employees. 50% of employees would recommend working at Stitch Fix to a friend and 39% have a positive outlook for the business. This rating has decreased by -14% over the last 12 months.
50% of Stitch Fix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Stitch Fix 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Stitch Fix to be coworkers, benefits, work life balance and the cons to be senior leadership, career development, management.
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