Stitch Fix Reviews
Updated May 25, 2023
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Top Review Highlights by Sentiment
- "Pay is decent (depending on where you reside or how you show and prove your own abilities)" (in 116 reviews)
- "Flexible schedule and able to pick the hours you want to work within your 'tier' of hours" (in 91 reviews)
- "Questions like 'Do you feel like you understand the company vision' 'How would you rate your confidence in your direct manager' and so on." (in 34 reviews)
- "They said no because I did not have a positive test result and I did not have any pto to cover my time off." (in 25 reviews)
- "Limited opportunities to see product you are sending in person can sometimes make styling difficult" (in 23 reviews)
Ratings by Demographics
This rating reflects the overall rating of Stitch Fix and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Flexible, positive company
Jun 7, 2022 - Stylist in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
Flexible hours, supportive leads, company driven by equitable practices and volunteer initatives
Cons
Sometimes abrupt changes to communication systems or policies, but have been clearly communicated for the most part
- Former Employee, more than 1 year★★★★★
Really Enjoyable for Students
Mar 13, 2023 - Stylist in Minneapolis, MNRecommendCEO ApprovalBusiness OutlookPros
Very flexible (though the scheduling changes were a bit annoying) and great for university students.
Cons
Difficult to become full time or move up the ranks.
- Former Employee, more than 5 years★★★★★
Make your own path - learn who to trust in leadership
Apr 25, 2023 - Risk Associate in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Remote work - middle ground pay Some leadership is great Stepping block if you can fake it till you make it IF you get out of CX or any CX adjacent roles, you'll be very happy.
Cons
There was some autonomy in the company and then the restructuring of the whole company started to crack down on employees and in the name of KPI's they started to slowly chip away at any type of happiness at the company. Time clocks are VERY strict and there's two of them to monitor. If you forget to punch on time, and not just fill out accurately at another point in time, you will be penalized. Additionally time off is extremely hard to secure, especially as a CX agent or the kiss of death/ take the next step in any type of future at Stitch Fix step of Multi channel agent aka Agent II/III/IV/V/VI/VII/VIII I'm kidding there's only 4 levels, but you get my point... They re-banded the role to incentivize the agents in to trying harder again after the original tiered system was worked out and the original OS beat to death into our heads until it meant nothing but was a fun motto to say around the office (when that existed) ironically. Lastly, senior management AIN'T GOIN NO WHERE, so buckle up, and they're not going to help you. They've been there since the hotel days which they fondly will remind you, as you were not, and never will be senior management, good day.
Continue reading - Current Employee★★★★★
Pros
I love working for Stitch Fix. I get to create my own hours, change them if needed during the week or day. I also get a discount which allows me to try their products.
Cons
Inventory is slim most of the time, and we get blamed for clients not choosing items they have seen for the last 5 years.
Continue reading - Current Employee, more than 1 year★★★★★
A Disappointing End
May 22, 2023 - Senior Stylist in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Hours were super flexible at first but that has changed dramatically. A company and job with a lot of potential that is now a dead end.
Cons
Very run of the mill corporate tech company. Unorganized with no focus on Employees. They constantly ran out of inventory + felt that any employee concern was "not solution-focused" {enter your fav meaningless corporate jargon here} Better than working in store but don't expect to move up or have your voice heard. Clearly, the focus to replace all stylists with AI to the disappointment of customers + employees
- Former Employee, less than 1 year★★★★★
Good flexibility but ugly clothes and unhappy customers
May 18, 2023 - Stylist in Minneapolis, MNRecommendCEO ApprovalBusiness OutlookPros
-Pick how many hours you will work each day (in advance) -Good onboarding -User friendly platform
Cons
-Clothing options is extremely limited and low quality/unbelievably ugly -Often cannot honor client requests because of inventory limitations, so you know you are selecting pieces they will be unhappy with or even hate -Many clients are VERY unhappy
Continue reading - Former Employee, more than 3 years★★★★★
Great job for SAHM
May 22, 2023 - Part Time Remote Stylist in Columbus, OHRecommendCEO ApprovalBusiness OutlookPros
Loved the flexibility in creating my schedule. This job was fun, and it provided easy extra income while I was at home with my kids.
Cons
Must be self-motivated, and intentional about balancing work/home responsibilities.
- Current Employee★★★★★
Pros
Work life balance, flexible schedule
Cons
No paid time off for part time workers
- Former Employee, less than 1 year★★★★★
Good Job if you need extra income
May 24, 2023 - Part Time Stylist in New Orleans, LARecommendCEO ApprovalBusiness OutlookPros
Learning how innovative customer service technology can be. Putting together styles.
Cons
Not a lot of inventory to style people. There were constant complains from customers and stylists that there was no options. There’s a big turnover of stylists so clients will not have the same stylist and can tell.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
flexible schedule, Great benefits for full time employees
Cons
For stylists it is extremely micro managed, Management will lie and hold things from employees, management consistently looked after only themselves not their team members, Zero company culture, All about the numbers not creativity or the client. Not for true creatives, Please beware if you are a full time stylist. Expect levels of discrimination and an isolating experience. Low pay High stress
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Stitch Fix Reviews FAQs
Stitch Fix has an overall rating of 3.2 out of 5, based on over 2,306 reviews left anonymously by employees. 47% of employees would recommend working at Stitch Fix to a friend and 29% have a positive outlook for the business. This rating has been stable over the past 12 months.
47% of Stitch Fix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Stitch Fix 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Stitch Fix to be coworkers, benefits, work life balance and the cons to be senior leadership, career development, management.
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