StoneMor Reviews | Glassdoor

StoneMor Reviews

Updated September 14, 2017
215 reviews

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2.6
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Paul Grady
5 Ratings

215 Employee Reviews

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Pros
Cons
  • Sometimes there is no upper management but for some people that isn't a bad thing (in 21 reviews)

  • Expected to do a ton of work for minimum wage earnings (in 15 reviews)

More Pros and Cons

  1. Featured Review

    "POSITIVE WORKING ENVIRONMENT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor in Philadelphia, PA
    Current Employee - Family Service Counselor in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StoneMor full-time (Less than a year)

    Pros

    Stonemor for NEW HIRES, provides very good professional training, good compensation and a positive working environment.

    Cons

    Your work schedule is more like retail hours when it comes to your weekend schedule and marketing call nights.


  2. "family service counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Altoona, PA
    Current Employee - Anonymous Employee in Altoona, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at StoneMor full-time (More than a year)

    Pros

    i love working with people to help secure there final resting place.

    Cons

    at times very difficult to find leads to actually talk to about making plans for there final resting place many spaces are donated to the space holders from family and they dont have any money or budget to spend on there future plans. at first we need more qualified leads..

    Advice to Management

    possibly work more on filling our contracts properly different situations,

  3. Helpful (1)

    "Most horrible company and higher up management are bullies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Location Sales Manager
    Former Employee - Location Sales Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at StoneMor full-time (More than 3 years)

    Pros

    Helping families at the hardest days of their lives.

    Cons

    Run as fast as you can! They will cheat you out of any commission you have coming, they keep taking down the commission rates. All they care about is $$$$ They want you to lie to families just to get the sale! horrifying!!

    Advice to Management

    You have lost alot of good people because of the way you treat them.


  4. Helpful (1)

    "decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at StoneMor full-time

    Pros

    good pay with low expectations

    Cons

    the people you work with are not the brightest


  5. "Family service Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Family Service Counselor
    Current Employee - Family Service Counselor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StoneMor full-time (Less than a year)

    Pros

    Good pay and steady hot leads

    Cons

    Outdated resources and lack of communication


  6. Helpful (2)

    "no training, no leads, no marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at StoneMor full-time

    Pros

    base pay, benefits..can't think of the glassdorr's requirement of 5 words

    Cons

    no sales training, no marketing, sales methods based on SCI's failed '2-up' system of selling to grieving families, 30k/mo quota. Worst job I've ever had!


  7. Helpful (2)

    "family service counselor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at StoneMor full-time

    Pros

    Enjoyed meeting and serving families

    Cons

    Long hours, low pay, poor benefits

  8. Helpful (3)

    "Cemetery Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cemetery Administrator in Jeffersonton, VA
    Current Employee - Cemetery Administrator in Jeffersonton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StoneMor full-time (Less than a year)

    Pros

    ''Responsible for Providing Service Excellence"

    Cons

    New Family Counselors are not trained to standard on how to properly write a contract.

    Advice to Management

    Cemetery at my current location is substandard. Clients have unresolved complaints on the up keep of the grounds. Client safety has become a major concern for those who are physically disabled, not able to safely walk through the cemetery without possible injury due to the erosion of the designated walk and drive ways.


  9. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice colleagues. Helping families in time of need.

    Cons

    Lots to do. Need more initial support.

    Advice to Management

    Provide more training and support.


  10. Helpful (1)

    "My experience with Stonemor in the Southeast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at StoneMor (Less than a year)

    Pros

    There isn't one positive thing I can say.

    Cons

    Leadership is weak, egocentric, no viable strategy to hit numbers. Company struggles consistently with reaching numbers. No clear direction and company no willing to make investments necessary for new revenues. Culture is tense.


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