Stonegate Mortgage Reviews | Glassdoor

Stonegate Mortgage Reviews

Updated May 16, 2017
143 reviews

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Full-time Part-time

2.3
Star Star Star Star Star
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James V. Smith
11 Ratings

143 Employee Reviews

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Pros
  • This a good company to work for (in 4 reviews)

  • Met Great People, Flexible with schedule, Some of Management/Leads are great to work with (in 4 reviews)

Cons
  • No training, no annual salary increases for the entire team, and brushed off from upper management (in 7 reviews)

  • Since Jim left those of you from before went public should be looking at updating resumes (in 7 reviews)

More Pros and Cons

  1. "Default specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stonegate Mortgage full-time (More than 3 years)

    Pros

    Hours of operation location. Business Ethic

    Cons

    Old Sytemw in use. Reqlky need more up todate technology

    Advice to Management

    Talk more in meetings share more company and department info employees can use


  2. Helpful (1)

    "Disclosure Desk Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Disclosure Desk in Scottsdale, AZ
    Former Employee - Disclosure Desk in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stonegate Mortgage full-time (More than a year)

    Pros

    The company offered flexibility, decent benefits, and great people to work with.

    Cons

    - No training, no annual salary increases for the entire team, and brushed off from upper management.

    Advice to Management

    Train people to become better people for your company and pay people what they are worth.


  3. Helpful (3)

    "Not the best mortgage company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Specialist in Oakbrook Terrace, IL
    Current Employee - Client Relationship Specialist in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Stonegate Mortgage full-time (More than a year)

    Pros

    Its a job for right now since the rates are high, gaining experience to move on to next company. We will see what happens when the merger happens.

    Cons

    Very unorganized. They tell you one thing and do another. Atmosphere is horrible amongst females in the office, a lot of eye rolling and non speaking.

    Advice to Management

    Management should get facts before assuming, there is always two sides to a story. And it would be nice if they had their employees back.


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  5. Helpful (9)

    "corporate employee"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Corporate Employee in Oak Brook, IL
    Former Employee - Corporate Employee in Oak Brook, IL
    Doesn't Recommend

    I worked at Stonegate Mortgage full-time (Less than a year)

    Pros

    Corporate office has a great HR dept., Salary was decent...

    Cons

    company merging- layoffs expected and they are starting with new employees....was let go less than 30 days on the job. I should have followed the prior reviews regarding that specific location.....

    Advice to Management

    do not HIRE people and turn around less than 30 days and lay them off because of a merger, Management does not communicate well at all


  6. "Good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Stonegate Mortgage (More than a year)

    Pros

    This a good company to work for. They have good benefits and all the training you could ask for,

    Cons

    Benefits are a bit expensive. seems like it takes a long time for IT projects to get completed.


  7. "Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Forest, CA
    Former Employee - Anonymous Employee in Lake Forest, CA
    Positive Outlook

    I worked at Stonegate Mortgage full-time (More than a year)

    Pros

    Met Great People, Flexible with schedule, Some of Management/Leads are great to work with

    Cons

    Takes a while to move up, but if you stick around you will get there.


  8. Helpful (5)

    "Glad to be gone"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Stonegate Mortgage full-time (More than 3 years)

    Pros

    Could be a good company if they would put the right people in charge

    Cons

    Left hand doesn't know what the right hand is doing. Sr. Management is very cliquey and decisions aren't made for the right reasons. Everything is about a few select peoples personal interests and gains. Every one is very rude to each other -- departments do not interact has a team.

    Advice to Management

    Pay attention to you have making all your decisions-- they may not be making them for the right reasons.


  9. Helpful (5)

    "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Clearwater, FL
    Former Employee - Mortgage Underwriter in Clearwater, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stonegate Mortgage full-time (Less than a year)

    Pros

    None other than having ability to work remote. The trainers in Indiana were awesome. If the whole company ran like that dept I would still be there

    Cons

    Most unorganized, chaotic underwriting position ever. Rushes every day, on top of your workload. Questions asked every 2 minutes..there is no stop gate to help filter questions. You are expected to work your pipe, rushes for the day, re work loans from closings, answer questions all day. This was not a work/family balance. Stay far away
     Revolving door.. upper mgmt does not care. They are always understaffed. Work elsewhere.

    Advice to Management

    Get rid of upper uppper mgmt. She knows nothing but numbers. All loans are not the same. Your loans are not cookie cutter. We cannot turn quality loans in 1 day. Think about your staff working late at night while you are home with your families


  10. Helpful (3)

    "Customer Service Representative/Collection Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dallas, TX
    Former Employee - Customer Service Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stonegate Mortgage full-time (Less than a year)

    Pros

    Very easy job (easy as 123), extremely small company and not an actual bank (decreases your chance of being laid off).

    Cons

    Company too small. Understaffed. High demand. Low pay. Micro-managed. Terrible benefits and very expensive. Will not be servicing loans long!

    Advice to Management

    Be considerate to employees and maybe the turnover rate wouldn't be as excessive as it is.


  11. Helpful (4)

    "Stonegate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Advisor in Scottsdale, AZ
    Current Employee - Mortgage Advisor in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Stonegate Mortgage full-time (More than a year)

    Pros

    Stonegate is great a company all around. The systems they use are easy to learn, the process from locking a rate to closing is streamline an easy. It is by far the best mortgage company i have worked for with work/life balance. That doesn't mean you can slack but you get OT, PTO and a flexible work schedule.

    Cons

    The only con I see is the compensation is ever so slightly lower than some other companies. The work/life balance and work atmosphere more than make up for the few dollars that could possibly be lost working at another company.

    Advice to Management

    communication has increased recently. Keep it up.


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