Stop & Shop Reviews | Glassdoor

Stop & Shop Reviews

Updated March 20, 2019
1,390 reviews

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3.1
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Stop & Shop President & CEO Carl Schlicker
Carl Schlicker
365 Ratings

Employee Reviews

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Pros
Cons
  • "Don’t offer full time, don’t like giving over time" (in 74 reviews)

  • "No benefits for part time employees" (in 60 reviews)

More Pros and Cons

  1. "OVerall happy experience working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier
    Former Employee - Cashier
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stop & Shop part-time (More than a year)

    Pros

    friends
    fun
    easy
    happy customer
    always
    tried my hardest regularly
    even when

    Cons

    minimum wage
    sometimes it got boring


  2. "Good Place to work overall"

    StarStarStarStarStar
    Current Employee - Pharmacy Manager
    Current Employee - Pharmacy Manager

    I have been working at Stop & Shop full-time (More than 8 years)

    Pros

    Competitive retail salary, reasonable hours

    Cons

    little potential for career progression

  3. Helpful (1)

    "Great people, greedy company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Desk Associate in North Attleboro, MA
    Current Employee - Service Desk Associate in North Attleboro, MA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Stop & Shop part-time (More than a year)

    Pros

    Stop and Shop is great if you need flexible schedule because of school or another job or whatever. In my job at the service desk and in the front end in general you get to really know a lot of your customers, most of whom are very nice people. Part-timers also get many benefits including sick time and after a year of service, vacation pay, as well as paid holidays and personal days. A lot of people complain about unions but here because of the union you can't get fired just because the manager doesn't like you (though you could be transferred, which usually only happens to employees that are at risk of termination). Department managers in general treat employees very well. You also get time and a half pay on Sundays and holidays. There is room for growth if you want a career here, but you have to work hard as it should be.

    Cons

    The company has become very greedy now that contract negotiation time is here. They spent millions and millions on a stupid robot for every store that goes around creeping out customers and looking for spills, which could literally be a tag that fell on the floor or a marking embedded in the tile. Yet now they want those who are in the health insurance plan to be thousands more each year, in some cases over $10k. They want to eliminate Sunday time and a half for a "premium" for vested employees and make it a regular workday for new hires, as well as reduce the max vacation time from five to three weeks. So people who have worked here for 40 years lose two weeks of their hard earned vacation, and believe me they've worked hard for it. Oh and they've had record profits the last few years. The executives just want more money for themselves and contribute to the destruction of the American middle class. Even the union counterparts from Holland (where the parent company is located) came to New England and basically told the company they are evil for pushing such a horrible contract. Managers can sometimes be condescending and will only point out mistakes and never a job well done. Some are fine though, but they get moved around a lot so once you're used to them ans their ways they are gone.

    Advice to Management

    Get rid of that stupid robot. Invest in your employees, take care of them and they will take care of your business!


  4. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Cashier in Westport, CT
    Former Employee - Front End Cashier in Westport, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Stop & Shop part-time (Less than a year)

    Pros

    Depending on the location, it can be a chill place to work

    Cons

    Busy days, some annoying customers


  5. "good hs / early college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Washingtonville, NY
    Former Employee - Cashier in Washingtonville, NY

    I worked at Stop & Shop part-time (Less than a year)

    Pros

    flexible hours, great experience for many different career outlets (employers will appreciate retail)

    Cons

    part time employees are easily replaceable and not subject to benefits.

    Advice to Management

    allow employees to request necessary days off with advance notice


  6. "Very poor management/scheduling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dairy Clerk in Mamaroneck, NY
    Former Employee - Dairy Clerk in Mamaroneck, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stop & Shop part-time (More than a year)

    Pros

    Management not too intrusive while working. Very good if you work well independently/alone

    Cons

    Poor work/life/family balance, Poor wages, virtually no upward movement, Weekends required, Very difficult to get days off as management will do their best to force you to come in

    Advice to Management

    Stop trying to hard to save hours and only use the bare minimum. Allow people their days off if reasonable.


  7. "Harsh Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Analyst in Quincy, MA
    Former Employee - Merchandising Analyst in Quincy, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stop & Shop full-time (Less than a year)

    Pros

    Free samples from vendors quite often

    Cons

    In typical big corp fashion, the company and management don't really regard you as people. Promotions are seniority, so often managers have little to no leadership skills.

  8. "Management views workers as the enemy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Crew in Bloomfield, CT
    Current Employee - Night Crew in Bloomfield, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Stop & Shop full-time (More than 5 years)

    Pros

    The Union makes sure we get pay raises and vacation time.

    Cons

    Management views experienced workers as the enemy. They do whatever they can to make is feel like a lesser human being. Job performance does not matter, only their personal biases.

    Advice to Management

    Try to treat workers with respect. I have never receive feedback based on my job performance. I have never heard good job. Never heard thank you. I don't even want to shop here after I leave. Management is nasty.


  9. "Not like it used to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Seekonk, MA
    Current Employee - Cashier in Seekonk, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Stop & Shop part-time (More than 10 years)

    Pros

    Flexible hours, pension if you work there more than 5 years, for now anyways

    Cons

    No more health insurance many things were taken away over the years high turn over lazy css and management

    Advice to Management

    Get rid of self scans and lazy workers


  10. "Great Entry Level Job but No Means to Stay Long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, MA
    Former Employee - Anonymous Employee in Worcester, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Stop & Shop part-time (More than a year)

    Pros

    The work is simple, you're guaranteed at least sixteen hours a week, and they throw employee events for us.

    Cons

    Not much opportunity to move up in management regardless of seniority, strict quotas, low pay (no yearly reviews).