Strayer University Reviews | Glassdoor

Strayer University Reviews

Updated October 20, 2018
403 reviews

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3.2
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Approve of CEO
Strayer University Chief Executive Officer Karl McDonnell
Karl McDonnell
59 Ratings

403 Employee Reviews

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Pros
  • "great benefits they had awesome leave and health insurance plus the rates were not bad" (in 17 reviews)

  • "Good salaries, ok benefits, tons of free food, good work/life balance" (in 7 reviews)

Cons
  • "Lack of Work-life balance at times" (in 34 reviews)

  • "No work/life balance and management does not care about its people" (in 14 reviews)

More Pros and Cons

  1. "My seven years experience as Professor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA

    I worked at Strayer University full-time (More than 5 years)

    Pros

    Sharing knowledge with students see them succeed

    Cons

    Listening students personal problems and not in position to help


  2. "Operations/Academics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Strayer University full-time

    Pros

    Always seeking process improvements and better student outcomes.

    Cons

    A lot of bureaucracy, constant change (but change can be good)

  3. "Professor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professor
    Current Employee - Professor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Strayer University full-time (More than 8 years)

    Pros

    Overall, not a bad place to work. However, if you are an educator you may have to drop your standards to meet university expectations.

    Cons

    Lowering standards in several areas, suggesting professors bent policy to give better grades to students not doing well. Instead of improving the student experience (student/faculty ratio), better quality instruction, etc. They are only concerned with overall earnings.

    Advice to Management

    Do an internal audit of DOF practices...
    Practice what you preach.


  4. "Could be a better place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Strayer University (More than a year)

    Pros

    Lots of free food, and excellent benefits. The pay is decent for your line of work.

    Cons

    -Lack of Management + leadership
    -Turnover is high
    -Talented agents leave due to a lack of advancement
    -Micro Managed
    -Culture is not consistent

    Advice to Management

    Try appreciating your staff more with small gestures. Little gestures of actually caring who we are as individuals really can go a long way. Culture is at an all time low because our roles are constantly being poached, great talent walks out the door, people are being let go. Work on making your employees feel appreciated and not tense in the office with reports, numbers, metrics, and micromanaging your sales force. The key to a successful business is taking care of those people who have helped it grow quarter after quarter for two years. We deserve to have some breathing room considering that we are all passionate about jobs. With all the hard work and growth of this university a pay bump wouldn’t hurt.


  5. "Anoymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receuiter in Woodbridge, VA
    Former Employee - Receuiter in Woodbridge, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Strayer University (More than 10 years)

    Pros

    Advancement ,great training, alumni good programs

    Cons

    Working on Saturday if it’s not busy

    Advice to Management

    None


  6. "Campus Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Strayer University full-time

    Pros

    Great work environment and can do to school

    Cons

    I have None to report


  7. "Predatory environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Coordinator
    Former Employee - Admissions Coordinator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Strayer University full-time (More than 3 years)

    Pros

    Working with "some" good people.

    Cons

    Predatory value system is reflected in the working environment.

  8. Helpful (1)

    "Military Admissions Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Military Admissions Officer in Manassas, VA
    Current Employee - Military Admissions Officer in Manassas, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Strayer University full-time (More than a year)

    Pros

    90% off tuition - great place to work if you are trying to get your degree and work full time.

    inbound leads

    Cons

    The campuses get really lonely, because staff teams are small (usually only a few people in the building at a time). Students prefer to complete enrollments remotely, so most of your time is spent on the phone or sending emails

    Management is inconsistent and negative

    No commission - you are paid a base salary regardless of whether you hit your goals or not

    Little to no advancement opportunities - if you read reviews from about a year ago, people mention a lot of upward mobility. In September of 2017, Strayer laid off a large percentage of low-mid level management positions, and combined the roles of the remaining leaders. As a result, there is currently little to no advancement opportunity for current employees.

    Advice to Management

    Stop overworking your managers, and stop micromanaging admissions reps.


  9. Helpful (1)

    "They could be great if they had better change management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Strayer University full-time (More than 5 years)

    Pros

    Innovative Leader in Adult Education
    Dedicated Professionals
    Good Benefits
    Ping Pong table at corporate HQ
    Fitnese Center
    Valued women as leaders

    Cons

    CEO was smart, but could sometimes be egotistical and insensitive.

    New agendas announced, then pushed through with inadequate notice and preparation. Change management processes could be overly disruptive and left much to be desired.

    Advice to Management

    Try to make change management a little smoother.


  10. "Manager, Resource Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Resource Center in Lithonia, GA
    Former Employee - Manager, Resource Center in Lithonia, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Strayer University full-time (More than 8 years)

    Pros

    Independent
    Flexible Work Hours
    Adequate Compensation
    Warm Work Environment
    Random Work Tasks

    Cons

    No support
    Organization isolation
    Random Work Tasking
    Static Resources
    Dynamic Customer Base

    Advice to Management

    Provide adequate resources for resource center managers. Static resources combined with a dynamic customer base results in an over worked group with no results.


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