Strayer University Reviews | Glassdoor

Strayer University Reviews

Updated July 24, 2018
397 reviews

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3.1
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Strayer University Chief Executive Officer Karl McDonnell
Karl McDonnell
56 Ratings

397 Employee Reviews

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Pros
Cons
  • "Lack of Work-life balance at times" (in 34 reviews)

  • "No work/life balance and management does not care about its people" (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    ""Its not a 'job'...its a Career!""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Resource Center Manager in Washington, DC
    Current Employee - Learning Resource Center Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Strayer University full-time (More than a year)

    Pros

    Strayer University values the employee as a human being, and does everything in its power to enforce that. While it is a for-profit business and tough decisions need to be made, from time to time, those decisions are made with the best possible interests of its people in mind. Further, the promotion potential (for those that actually want it) is outstanding. I cannot say enough about this, the most amazing place to work!

    Cons

    The only "con" is that organizational change is handled a bit haphazardly, but is almost always worth it in the end and easy to get through with the team.

    Advice to Management

    Keep doing what your doing! For when you change, you only ever change for the better!.


  2. "Campus Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Strayer University full-time

    Pros

    Great work environment and can do to school

    Cons

    I have None to report

  3. "Predatory environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Coordinator
    Former Employee - Admissions Coordinator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Strayer University full-time (More than 3 years)

    Pros

    Working with "some" good people.

    Cons

    Predatory value system is reflected in the working environment.


  4. Helpful (1)

    "Military Admissions Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Military Admissions Officer in Manassas, VA
    Current Employee - Military Admissions Officer in Manassas, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Strayer University full-time (More than a year)

    Pros

    90% off tuition - great place to work if you are trying to get your degree and work full time.

    inbound leads

    Cons

    The campuses get really lonely, because staff teams are small (usually only a few people in the building at a time). Students prefer to complete enrollments remotely, so most of your time is spent on the phone or sending emails

    Management is inconsistent and negative

    No commission - you are paid a base salary regardless of whether you hit your goals or not

    Little to no advancement opportunities - if you read reviews from about a year ago, people mention a lot of upward mobility. In September of 2017, Strayer laid off a large percentage of low-mid level management positions, and combined the roles of the remaining leaders. As a result, there is currently little to no advancement opportunity for current employees.

    Advice to Management

    Stop overworking your managers, and stop micromanaging admissions reps.


  5. "They could be great if they had better change management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at Strayer University full-time (More than 5 years)

    Pros

    Innovative Leader in Adult Education
    Dedicated Professionals
    Good Benefits
    Ping Pong table at corporate HQ
    Fitnese Center
    Valued women as leaders

    Cons

    CEO was smart, but could sometimes be egotistical and insensitive.

    New agendas announced, then pushed through with inadequate notice and preparation. Change management processes could be overly disruptive and left much to be desired.

    Advice to Management

    Try to make change management a little smoother.


  6. "Manager, Resource Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager, Resource Center in Lithonia, GA
    Former Employee - Manager, Resource Center in Lithonia, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Strayer University full-time (More than 8 years)

    Pros

    Independent
    Flexible Work Hours
    Adequate Compensation
    Warm Work Environment
    Random Work Tasks

    Cons

    No support
    Organization isolation
    Random Work Tasking
    Static Resources
    Dynamic Customer Base

    Advice to Management

    Provide adequate resources for resource center managers. Static resources combined with a dynamic customer base results in an over worked group with no results.


  7. "Admission officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Strayer University full-time

    Pros

    Company has a great culture, pays well and offers over time

    Cons

    The Work schedule is not family friendly

  8. "Admissions Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Officer in Huntsville, AL
    Former Employee - Admissions Officer in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Strayer University full-time (More than a year)

    Pros

    An exciting higher educational experience that allows you to meet new people and assist them in the process of furthering their education. The university itself, allows you to recruit freely and use your personality to do so.

    Cons

    It would be more of an advantage to the company if there were more constant round table meeting with those who receive, recruit and interact with the students on a more consistent basis. By doing this, upper level management can a better pulse of what goes on, on the ground level.

    Advice to Management

    Admission's officers and other front line employees have first hand knowledge as to how the admission's process works, therefore it should only make sense to promote from within. This allows the new management team coming aboard to have a wealth of knowledge from the ground up.


  9. "Adjunct instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Strayer University part-time

    Pros

    Good support system for adjuncts.

    Cons

    Poor communication regarding future career advancement

    Advice to Management

    Work with instructors in terms of performance development and improve communications


  10. "Student Financial Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Strayer University full-time

    Pros

    Casual environment- wear jeans every day
    Free food every couple weeks

    Cons

    Stressful work
    Expected to do the work load of 2-3 people


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