Strayer University Reviews | Glassdoor

Strayer University Reviews

Updated June 21, 2017
350 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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Karl McDonnell
27 Ratings

350 Employee Reviews

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Pros
Cons
  • Lack of Work-life balance at times (in 32 reviews)

  • No work/life balance and management does not care about its people (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Opinion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in Memphis, TN
    Current Employee - Admissions Counselor in Memphis, TN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Strayer University full-time (More than 3 years)

    Pros

    Great salary and benefits. Competitive TA, flexible spending accounts, employer pays bulk of insurance cost, company discounts

    Cons

    Poor leadership, operates like a call center, poor culture, underhanded changes

    Advice to Management

    Better training, less favoritism, better policies to promote cohesiveness.


  2. Helpful (2)

    "Don't work as Houston Campus Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campus Coordinator in Houston, TX
    Former Employee - Campus Coordinator in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Strayer University full-time (Less than a year)

    Pros

    Pros are its busy at times
    there is down time
    room for overtime
    great holiday set up

    Cons

    Cons the Director at the Katy, NW, Stafford locations is awful
    Terrible communication
    They give minimal training but quick to reprimand
    He gave out the wrong information to students
    you are accountable even if you were trained wrong
    director was rarely in office so he was hard to reach
    students complained he gave is contact out but never answered
    VERY STRESSFUL

    Advice to Management

    Get a new director!!! He is incompetent!
    The director sets the tone for the office and ensures that the team is up to par and trained well. If he or she is not there to do that or is incapable he needs to be let go. There should never be conversations about a students or other workers when those people are not there to defend their work.

  3. "Accountant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Herndon, VA
    Former Employee - Anonymous Employee in Herndon, VA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Strayer University full-time

    Pros

    To me, it was location, since I live close by. they also have fairly good benefits, but comparable to other employers (typical: medical, dental, 401k, etc)

    Cons

    No work/life balance! You work extended hours, even on holidays when the office is supposed to be closed. If you have responsibilities that need completion daily, sick or not, you'll have to do them. But this may be depending on what department you're in (hopefully).

    Advice to Management

    hire more people to make sure all responsibilities are covered without having to overwork the current employees


  4. "Campus Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Doral, FL
    Former Employee - Anonymous Employee in Doral, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    People, students, location, benefits, staff

    Cons

    Management, Sales environment, toxic workplace


  5. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Herndon, VA
    Former Employee - Vice President in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Strayer University (More than 5 years)

    Pros

    Excellent work conditions and students are number one priority

    Cons

    Update IT equipment would be the only con.

    Advice to Management

    Keep up the good work


  6. "Full Time Faculty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Faculty in Atlanta, GA
    Current Employee - Full Time Faculty in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Strayer University full-time (More than 3 years)

    Pros

    They are the leader in technology and online learning in the higher education industry.

    Cons

    The industry is transforming so fast that it is always a challenge to stay current.

    Advice to Management

    Keep moving the bar.


  7. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professor in Durham, NC
    Current Employee - Professor in Durham, NC
    Recommends
    Positive Outlook

    I have been working at Strayer University full-time (More than 8 years)

    Pros

    Business casual, left alone to do your job.

    Cons

    High turnover on upper levels, high work load.

    Advice to Management

    Value long term workers at all levels.

  8. Helpful (2)

    "Better than most 4-profit institutions."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orlando, FL
    Former Employee - Anonymous Employee in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Strayer University places a high importance in affordable and accessible education for working adults. The mission statement of Strayer University is filled with integrity and they try their best to foster a quality experience for prospective, and current students.

    Within my role, I was able to affect and enhance the college life of the students. It was a very satisfying and rewarding experience. I was able to perform my duties without little guidance or management -- so individuals who are experienced or are adept at adapting to their role will find this organization to be a good fit.

    Cons

    The implementation of the mission statement and how the staff conduct themselves with students is going to vary from campus to campus. As with any company, some campus do it well, and others don't execute it well.

    Roles outside of the admissions team get minimal training through modules and guidance from their manager. People who need to have continued training and direct guidance, may have difficulties adapting to rigors of their role.

    Advice to Management

    The organization used to have more staff at the campus level. At the campus that I worked at, there used to be 14 staff members that serviced students from administrative to student support. When I left the organization, there were only a total 7 staff members. Strayer has shifted to a centralized service system. While the current system does its best to service the students, it doesn't preserve the level of service that Strayer University used to provide.


  9. Helpful (1)

    "Admissions Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norfolk, VA
    Current Employee - Anonymous Employee in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Flexible Schedule
    -Room to Grow
    -Competitive Pay (compared to others in industry)
    -Great People

    Cons

    -Improper placement of managers
    -Constant changes (which happens anywhere)

    Advice to Management

    Make sure we give everyone a fair chance to excel in proper places; some managers are not properly placed. Just because you're a great admissions officer does not make you a great manager.


  10. "Adjunct Political Science Instructor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Specialist in Knoxville, TN
    Current Employee - Contract Specialist in Knoxville, TN
    Recommends
    Neutral Outlook

    I have been working at Strayer University part-time (More than a year)

    Pros

    The students are great and eager to learn!

    Cons

    There is a disconnect between the full-time and part-time staff.

    Advice to Management

    Add more benefits and perks for your teaching staff.


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