Stream Global Services Reviews | Glassdoor

Stream Global Services Reviews

Updated May 27, 2018
587 reviews

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2.8
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Stream Global Services President and CEO Andrea J. Ayers
Andrea J. Ayers
50 Ratings

587 Employee Reviews

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Pros
  • "I've had a lot of good experience and training on different things in the call center industry" (in 26 reviews)

  • "Great people awesome phone company" (in 15 reviews)

Cons
  • "pay is not the greatest for a call center" (in 29 reviews)

  • "Low pay, poor technology and the room I was in was windowless" (in 19 reviews)

More Pros and Cons

  1. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its like family...I enjoy working atmosphere

    Cons

    nothing... its wonderful company..teamwork

    Advice to Management

    well done


  2. "Tech Support Dell Computer hardware, MS OS XP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Stream Global Services full-time

    Pros

    Choice of work schedule hours

    Cons

    Often inadequate training of new technology

    Advice to Management

    Listen to and respect your associates

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, optional overtime, and possible mobility within company.

    Cons

    This job is very draining.

    Advice to Management

    Give vacation options to your overworked employees.


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stream Global Services full-time (More than a year)

    Pros

    Everything was awesome good people

    Cons

    no issues nothing was bad great place

    Advice to Management

    keep up the good work


  5. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Really good environment. Friendly onsite staff

    Cons

    Was brought by another company and things change


  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stream Global Services full-time (Less than a year)

    Pros

    It's a job. I've had a lot of good experience and training on different things in the call center industry. Met a lot of friends as well.

    Cons

    It's a call center. If you go into it recognizing that you could lose your job because the client decided to go with another vendor or you aren't meeting the stat of the day, you'll be fine.

    If you are against outsourcing, this really isn't the job for you.


  7. "Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stream Global Services full-time

    Pros

    Laid back food co workers

    Cons

    Poor management location job requirements

    Advice to Management

    Become more skilled and trained

  8. "Training Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Stream Global Services full-time

    Pros

    Great working with lots of people

    Cons

    Company was bought out twice.....lots of uncertainty


  9. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Phoenix, AZ
    Former Employee - Customer Service Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stream Global Services full-time (More than 5 years)

    Pros

    Always 40+ hrs on my schedule. On site training.

    Cons

    too many employees per manager


  10. "Senior Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Opportunities for advancement, ample feedback from seniors

    Cons

    Lots of overtime, stressful conditions, rapid changes


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