Stream Global Services Reviews | Glassdoor

Stream Global Services Reviews

Updated October 25, 2017
580 reviews

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580 Employee Reviews

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Pros
  • I've had a lot of good experience and training on different things in the call center industry (in 26 reviews)

  • Nice work environment, good perks, very professional support staff, good salary, nice accounts and great benefits (in 18 reviews)

Cons
  • pay is not the greatest for a call center (in 29 reviews)

  • Terribly low pay for what is expected (in 18 reviews)

More Pros and Cons

  1. Helpful (3)

    "Technical Support Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Professional in Beaverton, OR
    Former Employee - Technical Support Professional in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stream Global Services full-time (More than a year)

    Pros

    Payed training. Hour-long lunch breaks. Free drinks.

    Cons

    Long days. Bad managers.

    Advice to Management

    Hire better managers.


  2. Helpful (2)

    "Too many lies, too much politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Stream Global Services full-time

    Pros

    Made lots of new friends

    Cons

    Favoritism, lies, false promises, and so many other issues

  3. Helpful (2)

    "geez"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stream Global Services full-time

    Pros

    lots of people to socialize with

    Cons

    horrible managers and bad pay for high stress


  4. "Technical Support Professional II"

    StarStarStarStarStar
    Former Employee - Technical Support Professional II in Watertown, NY
    Former Employee - Technical Support Professional II in Watertown, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stream Global Services full-time

    Pros

    You get a chance to get knowledge for specific contracts that might take you somewhere else in life. You get a shot to make some good money.

    Cons

    It sucks your soul out of your body constantly being on calls.


  5. "Stream International"

    StarStarStarStarStar
    Former Employee - Technical Support Representative in Dallas, TX
    Former Employee - Technical Support Representative in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place, I enjoyed it.

    Cons

    they closed their Dallas location


  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Stream Global Services full-time (Less than a year)

    Pros

    Very nice break room
    Good break times
    Nice people

    Cons

    Rude customers
    Poor assistance with getting better scores

    Advice to Management

    None


  7. "Company benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multilingual Customer Service Representative/Refund Specialist in Eagan, MN
    Former Employee - Multilingual Customer Service Representative/Refund Specialist in Eagan, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Stream Global Services (More than 3 years)

    Pros

    competitive salary package, good friendly atmosphere

    Cons

    changing shift schedules, no annual salary increase

  8. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stream Global Services (Less than a year)

    Pros

    Global company, chance for growth

    Cons

    Red tape, some processes broken, should focus more on client


  9. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stream Global was an amazing place to work. I had an amazing experience. I worked my way up to the top 10 in pay structure. Also achieving #1 in the month of June in 2014. It was one of the most amazing experiences and I still have my award.

    Cons

    Managers needed more help with presenting new products.


  10. "Not good, not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Stream Global Services full-time (More than a year)

    Pros

    Steady Hours, Friendly and relaxed environment. Lower management supervisors showed empathy.

    Cons

    Always felt reactive to negative trends versus preventing them. Upper management basically ignored everyone beneath it.


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