Stripe Reviews | Glassdoor

Stripe Reviews

Updated February 7, 2017
34 reviews

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Full-time Part-time

4.4
Star Star Star Star Star
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Patrick Collison
25 Ratings

34 Employee Reviews

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  1. Helpful (3)

    "Special place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time

    Pros

    Incredibly smart and humble co-workers. You work alongside people that are fun to be around but also very, very good at what they do.
    Investment in development. Stripe does a great job of on-boarding new hires and then providing development opportunities for employees, especially for a company of only 600 or so.
    The most transparent company I have ever worked at
    Thoughtful hiring. Everyone here takes hiring very seriously and are always looking for ways to improve the candidate experience and selection process.
    The business momentum is incredible. You feel as if you are part of something very special and can really make an impact in helping companies create their business.
    The work space is gorgeous but also very practical. The food team is amazing!

    Cons

    I don't think it's a con but you need to be prepared to be very hands on. The company is growing quickly and everyone does heavy lifting here.

    Advice to Management

    Keep listening to your employees. You are creating something very special.


  2. Helpful (3)

    "It's okay. If you "fit In.""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    Pros

    Good benefits, some friendly people, treated like a professional

    Cons

    They don't provide training and development to their team members. Meaning, if people want to go to another department, their manager does not prepare them for it. They get thrown to the wolves to interview and hope it works out. The leadership team and management hasn't considered appreciating current employees by creating an internal mobility program that ACTUALLY helps prepare people for a different job.
    Promote from within. Make managers truly develop their employees. Start a shadowing program.

    Also, they are very pretentious with their hiring just like any other young tech company. For example: They want people to jump over the moon to be an account executive. They have a bunch of test and other nonsense, and every department thinks they're super smart, and their job is so challenging when in reality most people can be trained to do these jobs unless it's highly specialized. But forget- because you won't get trained to go into another position. You'd have to quit and come back. But why come back? lol!
    And yes, you do have to have a certain personality type to get hired.

    Advice to Management

    get over yourselves.


  3. Helpful (6)

    "Too good to be true"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Folsom, CA
    Former Employee - Technical Support in Folsom, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Stripe full-time (Less than a year)

    Pros

    Nice building
    Pool table
    Dance floor
    Hour lunch
    Extremely laid back
    Office games
    Food bar
    Fresh food and register

    Cons

    Ignores potential good employees
    Bad interview process
    Too many Irish speakers
    Ignores good potential

    Advice to Management

    You guys need to hire more and stop being picky


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  5. Helpful (4)

    "Continuing to improve, year over year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Operations in San Francisco, CA
    Current Employee - User Operations in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time (Less than a year)

    Pros

    -mobility within the team and across teams
    -ability to work cross-functionally
    -addressing concerns about morale and happiness based on data and feedback
    -great group of people across the organization
    -has improved management and individual growth and performance measures
    -building out career opportunities
    -still really exciting to work for and still has lots of opportunity for personal and professional growth

    Cons

    -culture of transparency doesn't (and shouldn't) apply to everything, but not clearly communicated when that is
    -need to invest in more manager training
    -performance feedback process is getting there but still needs work

    Advice to Management

    -be clear when performance is lacking, and when it is good
    -move quickly when encouraging improvement, and be more generous with upward mobility and comp changes
    -take criticism better, and be clear when you're wrong


  6. Helpful (15)

    "A Microcosm of SF Startup Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Operations in San Francisco, CA
    Former Employee - User Operations in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Stripe (More than a year)

    Pros

    - An industry leader in FinTech with the benefits to match; as far as resume toppers go, it's not that bad.

    - Some pretty great people, though this frankly varies department-by-department.

    - Building and growing a product used by more and more people everyday, even if they don't know.

    Cons

    -The politics people mentioned here are real; you'd likely have a better chance of getting into a management role if you left Stripe for a role at Google and came back on what some employees refer to as the "Google Gravy Train" versus developing in-house.

    - In that vein, you have to be willing to put in face time outside of work to advance anywhere, and the review process means a lot of your work might never be noticed, even in performance reviews.

    -Management team is busy patting themselves on the back to address key employment concerns, leading to tech debt as technical talent becomes disenchanted with the company.

    -Despite the company's almost-suspect emphasis on transparency, a lot of major changes in the company take place behind closed doors, and often the rank-and-file employees find out far later than would be sensible from a productivity standpoint.

    - C-level executives either woefully unaware of many of the troubles or playing deaf; sometimes it seems as more time is spent promoting Stripe's image to tech companies than is spent identifying core issues in hiring practices, HR practices, and a much-needed overhaul of the way in-company communication is handled.

    Advice to Management

    Your employees and cultivated image are really the only thing separating you from how the "old guard" of finance handle business. Work on keeping people happy in ways other than throwing free stuff at them, and develop a communications model for the company that will scale with Stripe's growth.


  7. Helpful (2)

    "Challenging & fast-paced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time (Less than a year)

    Pros

    - incredibly intelligent colleagues who make the work environment challenging and mentally stimulating
    - endless opportunities for you to grow as the company grows
    - flexible work
    - Highly motivating environment and everyone is passionate about the work they are doing
    - leadership cares about their employees and are constantly trying to improve benefits

    Cons

    - not as many company events


  8. Helpful (4)

    "Great, high growth company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Flat organization with little micromanagement.
    -Strong exec team with great long-term vision
    -Culture

    Cons

    -Little formal feedback
    -Unclear career progression


  9. Helpful (4)

    "Great career with a company who cares"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Support in Portland, OR
    Current Employee - Account Support in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time (Less than a year)

    Pros

    Countless opportunities. Your growth doesn't have to just be to management. You can specialize, learn new skills, etc. They encourage you to grow with various classes. They even encourage you to start your own thing.

    Benifits are amazing as well.

    The day to day job itself is great. You are held accountable, but not in a way that makes you feel like you are constantly being watched -- in a way that makes youu strive to be the best that you can be.

    Cons

    Honestly, I can't think of any cons right now. I suppose if you don't like a constantly changing enviornment, then thos isn't the place for you.

    Advice to Management

    Keep the culture alive as we grow. It is a great culture, unlike any that I have ever seen, and I would be devistated if it went away.


  10. "great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    awesome place to work here here

    Cons

    there are no cons here in this company


  11. Helpful (11)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stripe full-time (Less than a year)

    Pros

    The people are smart and opportunities here are amazing. Company decisions are made based on strong core values (stripe is the most transparent company I've worked for). Limited politics. Incredible perks/benefits. Truly excited and proud to come to work each day.

    Cons

    As with any fast growing company, there are pains. A certain level of flexibility and adaptability are necessary for success and sanity here. Lack of structure in certain areas, but getting better. We could definitely do a better job at rallying our company around the wins of individual teams and celebrating company success as well as promotions a bit more.



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