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Stripe Reviews

Updated May 11, 2021

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4.1
80%
Recommend to a Friend
88%
Approve of CEO
Stripe CEO and Cofounder Patrick Collison
Patrick Collison
126 Ratings
Pros
  • "good company with good benefits(in 8 reviews)

  • "Lots of smart people and good career growth opportunities(in 7 reviews)

  • Cons
  • "Work-life balance can be off sometimes(in 23 reviews)

  • "Some growing pains, not great with internal mobility within the sales org (they look for external hires with 10(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Inclusivity equals a great work enviroment

      May 3, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great, friendly people work at Stripe. It creates a very supportive environment.

      Cons

      Stripe is a very fast moving company.

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    2. 4.0
      Former Employee, more than 5 years

      Stellar co-workers and benefits, questionable management and performance philosophy

      May 6, 2020 - Operations Specialist in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Stripe hires great people and you will love your co-workers * Benefits are great, even with pay and stock options not being what they used to be. Especially good for parents or expectant parents. * Great food in their really swanky office(s) * Flexibility for working from home regularly * Lots of self-taught learning opportunities, you'll definitely take on new skill sets

      Cons

      * No recourse for outright toxic management, to say nothing about mediocre or bad management * No feedback culture, very low scores on employee surveys each year. Umbrella reminders for employees to give each other feedback regularly but no enforcement for management to provide feedback to their reports. * Job expectations are extremely vague and seem to be left that way on purpose * Appear to be doing broad layoffs in preparation for IPO and likely to be able to hire in lower-pay employees, so make sure compensation seems worth it if you are given an offer * Removed unlimited vacation * Expectation that you self-teach skills not listed in your hiring responsibilities in order to "level up," minimal to no training offerings in those areas. Exceptions for technical/programming skills - skills like project management etc. are expected to be self-taught with absolutely zero guidance. * Basically no upward mobility, though parallel mobility is accessible to some. * Work/Life balance is only achievable if you are okay with mediocre performance reviews and the consequences thereof. Unspoken requirement to run yourself ragged if you want to get good performance reviews, though also apparently no actual way/route to ever meet standards for highest "levels" of performance. Top performers seem to burn out and need to take medical leave after a couple of years, for which they're often penalized, yet never meet highest performance levels according to performance reviews.

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      108 people found this review helpful
    3. 3.0
      Former Employee, more than 1 year

      I wouldn't recommend it to most

      May 6, 2021 - Anonymous Employee in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - the mission is great, and there's a lot of really cool work that gets done - company is doing well and has a great outlook - It's not a very social place, but there are some wonderful people there

      Cons

      - founders and tech influencers get a lot of special treatment. It is hard to "fit in" here. - leadership up and down will say they value work/life balance but they do not. The reality is that you will not perform at acceptable levels if you are not putting in overtime - not sure if this is still the case, but they refused to share/prove whether men and women are paid equally

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    4. 5.0
      Current Employee, more than 3 years

      The world is changing. Changing the world.

      Apr 18, 2021 - Staff Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Patrick Collison is fantastic. People are super collaborative and thoughtful. Great mission : increase the GDP of the internet. Peoples' livelihoods are on the line, so the work you do really matters. Few projects fail because we are so deliberate and thoughtful.

      Cons

      Not enough focus on productivity relative to other concerns. Security team has to much power to shut things down without providing a good alternative. Being on call can be stressful because, again, livelihoods are on the line.

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      1 person found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      Love working for Stripe, though need a better feedback mechanism for managers

      May 11, 2021 - People Team 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      +smart ICs: top of their game! +community/collaboration: people genuinely want to help each other +the company itself has huge growth opportunity +fun problems to solve

      Cons

      -mediocre or poor people managers are left in place far too long despite repeated feedback -work/life balance - if you want to be a top performer - is tough

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    6. 5.0
      Current Employee, more than 5 years

      Stripe - is good company for everyone

      May 3, 2021 - Senior Java Developer in Mountain View, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good company with good benefits

      Cons

      Nothing, really good company, yep

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    7. 2.0
      Current Employee, more than 3 years

      If your over 40 you need not apply

      Jan 28, 2021 - Senior Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company going in many different FinTech directions. Great commitment to social responsibility. Less of a commitment to their own employees.

      Cons

      Low pay. Compensation is all over the place with no rhyme or reason other than popularity with managers. No work life balance. The pure payments business is saturated with big players trying to get whatever they can from the SMB. Stripe has good tech but can be squashed like a bug. Also since they seem to have never hired anyone with significant experience the very young teams haven’t leaned failure yet and that’s going to bite hard when it happens. Another new head of HR. I assume we just can’t get the talent without buying the whole company they work for.

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      40 people found this review helpful
    8. 5.0
      Former Employee, more than 1 year

      Stripe high demand and high reward

      Apr 12, 2021 - Director of Protection Services in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      compensation, services, work, leadership, mission

      Cons

      work life balance, change management, employee communications

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    9. 5.0
      Current Employee

      Good Company

      Mar 27, 2021 - Program Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is a great place to work

      Cons

      The work environment can be intense

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    10. 4.0
      Current Employee, more than 1 year

      Good place to work within a high growth team

      Apr 14, 2021 - Marketing Manager in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Fast growing company and industry - Opportunity to have a large impact on a small but growing team

      Cons

      - Increasing bureaucracy - Flat org could lead to challenges moving up within the company

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    Viewing 1 - 10 of 185 Reviews

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