56% would recommend to a friend
(741 total reviews)
67% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "No work life balance means that teammates don't support each other at all and it's very competitive." (in 48 reviews)
- "Managers don't know how to manageme and culture is moving towards the unfavorable faang type" (in 28 reviews)
- "Bad management especially global team" (in 21 reviews)
- "Middle management was hit or miss." (in 10 reviews)
- "Staff turnover was high even before the layoffs in Nov 2022." (in 10 reviews)
Ratings by Demographics
This rating reflects the overall rating of Stripe and is not affected by filters.
Found 741 of over 822 reviews
Updated Dec 4, 2023
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- 4.0Jun 4, 2021Software EngineerCurrent Employee, less than 1 yearNew York, NY
The work is very high impact and there are lots of opportunities to learn if you're not already familiar with the fintech space. Most of the big projects I've been on so far have been fun to work on. There are also a lot of talented, kind, and helpful engineers at Stripe who are really nice to learn from. I really enjoy my manager and the folks on my team. The money + bonuses are ~ok~. Pretty standard for a pre-IPO unicorn, but the goal is that there will be a big pay off later (fingers crossed).
- The work life balance is *bad*. For how many products Stripe has, we are a very lean company. Too lean. There's just a lot of work, and very very tight deadlines, very fast paced, and not enough engineers and product managers to do all of it. If you want WLB as an engineer, join an infrastructure team, not a product team. - There is little to no investment in making the engineering org more diverse. This was surprising to me because of a lot of public facing company statements, but don't be fooled like I was. People (at least in the eng org) do not care about diversity. - HR sucks. And of course they would, I guess. But I had a really negative experience with HR where I walked away feeling completely devalued and gaslit. - Dev environments kinda suck and make the work a lot slower than it should be.229
- 1.0Nov 10, 2023Program ManagerFormer Employee, more than 1 year
I worked with some of the smartest, kindest, most hardworking people I've ever worked with. It was really wonderful to go to work each day knowing I was going to create so many amazing things with such talented people. I never felt like I was "picking up the slack" for anyone, ever.
- Work/life balance only happened if you had firm boundaries and set your calender with "working hours". Even then it was kind of looked down upon to have those boundaries. - Most managers would email/ping on evenings or weekends. - The upper management was absolutely horrific and completely out-of-touch. Managers were encouraged to not give employees "meets or exceeds" expectations, and instead often encouraged to manage people out. - Very little transparency and no time/resources given to "huge" and "important P0" projects. When the projects went poorly they would then blame the project managers. - Overall a really horrific working environment with lots of scare tactics from upper leadership and some of the managers. - Always a looming threat of being fired/laid off at any moment for no reason.7
- 2.0Dec 4, 2023Learning And Development SpecialistFormer Employee, more than 1 year
Good pay, good benefits, health and wellness stipend
Internal comms are inconsistent. Company is focused on reducing as much payroll as possible, deep cuts in people have been followed by hiring as many (or more) people in developing nations to replace those laid-off.2
- 4.0Nov 10, 2023SalesCurrent Employee
Health/Wellness Benefits Hybrid model Culture/People is best I've ever experienced Exciting window into hottest fin-tech trends on weekly firesides Will definitely bump into one of the Collison brothers if you stay long enough.
HEAVILY disorganized sales tooling + longest and most technical sales process you've ever experienced Upward mobility seems intentionally difficult and mysterious Certain verticals and business models are significantly easier to sell into than others (startups vs enterprises for example) but all teams are compensated identically, making your team/vertical one of the biggest determiners of your success.
- 4.0Nov 11, 2023Software EngineerFormer Employee, more than 3 yearsSan Francisco, CA
Stripe is a thoughtful company that cares a lot about building high quality product, its customers, and its employees. For the most part team are rowing in the same direction to accomplish these goals, and the company does a solid job at broadcasting the importance of these things from the top levels.
However, while all this is true, it still can feel like at times Stripe isn't quite sure how to get there. So it knows what it wants, but people and teams can feel a lot of churn along the way. This friction is to be expected with growth, but at times it gives the feeling of a slight lack of focus.
- 1.0Jul 17, 2023Senior Software EngineerCurrent Employee, more than 1 yearBerlin
Some of the benefits are OK, but they evaporate once you get to understand how disgustingly Stripe treats ITS OWN people behind the doors. It's a sad situation and nobody in the upper management seems to care about it. Why? I think everyone is afraid of being let go by either Patrick or John Collison. That can happen on a whim. Not to mention the recent 1000+ people being laid off.
Initially upon joining, you may see a ton of Pros and whatnot, but eventually the Pros turn into Cons + the insane workload and expectations from everyone in the product teams. I've spoken to multiple engineers in other Stripe product teams (than my own) and everyone agrees - the expectations are too high while the CEO Patrick and co-CEO John (I'm not sure what to call him) are nowhere near as overworked as us and it's apparent that they don't put as much as effort as the technical teams. Why? I'm not sure why. Maybe because they think they've already "made it" to the big bucks and they can rule and be rude with the low-profile engineers in the company? I've never expected this kind of treatment of people in Stripe. Never. While in public Patrick and John Collison run a narrative of being the good guys, behind the doors, well, they are clearly NOT. It's frustrating and exhausting. I've seen too many of my colleagues getting overworked and frustrated with the instability of decisions from both of the CEOs.23
- 2.0Nov 3, 2023Senior Software EngineerFormer Employee, more than 1 yearSeattle, WA
- compensation - opportunity for impact. the cultural pillar of "overtrusting" certain individuals with giant responsibilities is a great career and experience builder.
- burnout culture - downward compensation quota trajectories meant my earnings had placed me out of eligibility of transferring to a similar job in a different org.10
- 3.0Nov 29, 2023Financial ControllerFormer Employee, more than 3 yearsDublin, Dublin
good ambiance , most decent focussed people ,
too many people thinking they are in charge , too many thinking it is still a start up --Senior management uninterested and aloof and frankly in most cases, incompetent .2
- 3.0Nov 30, 2023Software Engineer IICurrent Employee, less than 1 yearToronto, ON
Good compensation, smart people, decent perks
Toxic culture resulting in competing against your own teammates, stress from constant threat of performance reviews. Tons of useless doc writing instead of just getting things done.3
- 2.0Nov 29, 2023Operations ManagerCurrent Employee
Good comp Strong product Smart group of peers
Toxic culture No long term investment in people People regularly burnout Org changes every month and leadership turnover. All decisions are top down and very heirarchical3
Stripe Reviews FAQs
Stripe has an overall rating of 3.5 out of 5, based on over 822 reviews left anonymously by employees. 56% of employees would recommend working at Stripe to a friend and 59% have a positive outlook for the business. This rating has been stable over the past 12 months.
56% of Stripe employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Stripe 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.