Student Loan Reviews | Glassdoor

Student Loan Reviews

12 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
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Michael J. Reardon
6 Ratings

12 Employee Reviews

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  1. "really good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    great benefits and an excellent enviornment

    Cons

    stressful, difficult and challenging at times but rewarding

    Advice to Management

    i wish they could be more communicative


  2. "Good starting position"

    Star Star Star Star Star
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA

    Pros

    lots of leads and the phone rings a lot. There is a lot of need for the product

    Cons

    people don't follow thru with enrollment fees to earn the commissions


  3. "Sr. Automation Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Automation Engineer in Rochester, NY
    Former Employee - Senior Automation Engineer in Rochester, NY

    I worked at Student Loan full-time (More than 3 years)

    Pros

    The work life balance they offered was great. I don't know if it's still the same but at the time you could pick from two different work from home schedules and three in office schedules. The vacation time was awesome but the greatest perk was my peers. Great people.

    Cons

    The slowly began to change the culture of the company. They made the environment very competitive by instituting a top ten/ bottom ten policy. Your manager had to nominate someone every week in the top ten percent of the group based on work output. They also had to nominate someone at the bottom ten percent of the group. It caused nothing but havoc.


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  5. "It's been good."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brentwood, TN
    Current Employee - Anonymous Employee in Brentwood, TN
    Approves of CEO

    Pros

    Good pay and
    Friendly people and
    Fun and
    Enjoyable and
    Easy and
    Rewarding and
    I don't think it could be much better

    Cons

    Hours and
    Location And
    Hard and
    Be more fun and
    It has been a so so experience
    Good be better not much though

    Advice to Management

    Better pay and hours


  6. "not the place for me"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    having to right to make decision

    Cons

    the manager isnt friendly !


  7. "Good Overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Approves of CEO

    Pros

    Solid experience with good track record for success

    Cons

    slow and seemingly inefficient in how they run the program

    Advice to Management

    none


  8. "Good pay but hard culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good compensation and benefit package. Flex time dependent on department

    Cons

    Different departments seem to have different rules. Seems to be finger pointing instead of taking responsibility for actions.

    Advice to Management

    Treat employees more like an asset instead of thinking there is always someone to replace them.


  9. "Very good, opportunity to grow and learn"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Student Loan full-time (More than 5 years)

    Pros

    small company environment, friendly and knowledgeable people

    Cons

    very political and all behind closed doors


  10. "Neutral"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate
    Current Employee - Associate
    Disapproves of CEO

    Pros

    work environment, salary pay, secundary

    Cons

    pressure, hours, driving, people, work


  11. "It was excellent however with the company just having been sold new leadership is questionable."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    Pros

    Big enough to have resources and lead in the industry, small enough to be very collegial. A very engaged and competent management team and employee base.

    Cons

    Citi sold the company to Discover in January, 2011. Since that happened, things have been extremely difficult. Many of the strong managers have left or are in the process of leaving and the replacements are questionable. There is not much progress being made in terms of integrating the business with Discover's existing Student Loan business and decision making is dysfunctional and slow.

    Advice to Management

    Make the decision process much clearer, empower employees to take necessary actions, and integrate the operations and culture of the two organizations quickly.


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