Suburban Propane Reviews | Glassdoor

Suburban Propane Reviews

Updated Jul 10, 2019

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Found 162 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
29%
Recommend to a Friend
66%
Approve of CEO
Michael A. Stivala
12 Ratings
Pros
  • "Stable company with good benefits(in 9 reviews)

  • "Fast paced in winter months, good pay for area no college required(in 6 reviews)

Cons
  • "Upper management could care less about there employees or customers(in 13 reviews)

  • "No raises, extremely slow in summer, management is a joke(in 10 reviews)

More Pros and Cons
  1. "CSC Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Propane full-time

    Pros

    Fast paced, pay, people, technology

    Cons

    None that I can speak of

    Suburban Propane2018-07-10
  2. "Not a horrible place to work. Personally would like more responsibility."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bulk Propane Delivery Driver in Florence, SC

    I have been working at Suburban Propane full-time for less than a year

    Pros

    Limited supervision, Decent pay, and Decent hours in the summer months

    Cons

    Communication from managers to field employees and organization is not very good.

    Suburban Propane2019-06-21
  3. "Worst job position ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Southampton, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Suburban Propane full-time for more than 10 years

    Pros

    There's are no pros that come to mimd

    Cons

    They overworked you and when,you couldn't keep the other CSR woukd go to,the manager to report you pulling you away hence increasing the work load. Once / week,you were recorded, brought into office then very condescendingly informed of every little detail you did not follow through correctly om

    Advice to Management

    Stop all non work related conversations and focus more on,your staff

    Suburban Propane2019-07-10
  4. "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fresno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Suburban Propane full-time for less than a year

    Pros

    Co workers, pay, benefits sick pay personal pay

    Cons

    Lack of training for new employees

    Advice to Management

    Managers should be able to have a experienced CSR come and train new employees for a minimum of 30 days

    Suburban Propane2019-06-05
  5. "Not paid to be a salesman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CRS in Syracuse, NY
    Doesn't Recommend

    I worked at Suburban Propane full-time for more than 8 years

    Pros

    If you like doing the same thing day after day the job is perfect for you.

    Cons

    Company has some official sales positions that make commision. The company has now turned the office personel into salesmen without the pay. Minimal to no yearly raises.

    Suburban Propane2019-04-20
  6. "great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Suburban Propane full-time for more than 3 years

    Pros

    Flexible, fun, positive team, and enjoyable overall

    Cons

    Stressful, unorganized, busy, needed more head count

    Suburban Propane2019-01-28
  7. "safety first?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Service Technician 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Suburban Propane full-time for less than a year

    Pros

    people are very friendly to work with

    Cons

    vehicle issues mean nothing to them

    Advice to Management

    won't help

    Suburban Propane2019-01-21
  8. "Office environment is terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Suburban Propane part-time for more than 5 years

    Pros

    Honestly can’t think of any right now

    Cons

    Too many for this one review

    Advice to Management

    You shouldn’t glorify one csr and allow them to think they run the show. Management is supposed to be managing the issues but instead over look them and give the csr power to do whatever she pleases

    Suburban Propane2019-02-07
  9. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suburban Propane full-time

    Pros

    Benefits, Compensation Package, 401k Match

    Cons

    No complaints at the moment

    Suburban Propane2018-12-16
  10. "."

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Whippany, NJ

      I worked at Suburban Propane full-time for more than a year

      Pros

      Good pay and family balance

      Cons

      Lack of support for employee replacement

      Advice to Management

      Hire replacement team members while still fully staffed to prevent shortage

      Suburban Propane2018-12-16
    Found 162 reviews