Subway Reviews | Glassdoor

Subway Reviews

Updated July 26, 2017
646 reviews

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2.0
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Suzanne Greco
16 Ratings

646 Employee Reviews

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Pros
  • Free 6-inch sandwich with each shift (in 93 reviews)

  • yes you get free food on breaks (in 273 reviews)

Cons
More Pros and Cons

  1. "SANDWICH ARTIST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Artist in Oswego, IL
    Former Employee - Sandwich Artist in Oswego, IL
    Recommends
    Positive Outlook

    I worked at Subway full-time (More than a year)

    Pros

    Great for your first job, fun to be with other nice employees, helps you learn leadership skills, can move up within a year or so depending on your location, Getting days off easily

    Cons

    Having to drive to other stores for any products that we ran out of (might not be all locations but management was horrible at my location), Had to go in every holiday (I was the only employee who had to go in) and make sure all the food and bread is ready for the next day that Subway will be open


  2. "Not Worth It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sandwich Artist in Evansville, IN
    Former Employee - Senior Sandwich Artist in Evansville, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Subway part-time (More than a year)

    Pros

    The discounted food, being able to independently run the store for hours as a regular employee, easy and repetitive work

    Cons

    You won't be appreciated if you're a good employee. No one cares. Customers will bring in families of 7 and not tip or say thanks. You'll see the general manager once every six months. You only get 99% off any 6 inch.

    Advice to Management

    There needs to be a raise sooner than one year.

  3. "It could have been so much better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Artist in Armagh, PA
    Former Employee - Sandwich Artist in Armagh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Subway part-time (More than a year)

    Pros

    Easy Money
    Good hours
    Nice customers

    Cons

    Pay could have been better
    Management was disrespectful and rude

    Advice to Management

    Don't play favorites
    keep work things at work and personal affairs at home


  4. "Need parking for employees"

    StarStarStarStarStar
    Current Employee - Crew Member in Richmond, VA
    Current Employee - Crew Member in Richmond, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at Subway part-time

    Pros

    Customers were great. They made the day.

    Cons

    Management was rude to workers in front of customers. The store is in a busy area with no place to park but at 2hr (that you have to pay 1.75 every 2 hrs) parking meters. Which you have to keep clocking out to move your car. And they have no benefit... I'll never work there again. At least not in that location.

    Advice to Management

    Management needs new management.


  5. Helpful (1)

    "Good for a first job, not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Subway Sandwich Artist in Tampa, FL
    Former Employee - Subway Sandwich Artist in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Subway part-time (More than 3 years)

    Pros

    Flexible hours, easy to learn, occasional free food (probably varies location to location), meeting new customers and making friends with repeat customers, etc

    Cons

    Low hours, can work long shifts without breaks if shorthanded and busy (once did a 10 hour shift without a lunch or break), dealing with unruly and dishonest customers (one customer tried to steal our tip jar, others try to rip us off, and other customers are rude and antagonistic). Had to deal with unruly coworkers (some refused to work but they were specially hired by the manager so their poor behavior continued). It's disheartening when one does the majority of the work and earns all the tips but has to share tips with someone who spent the majority of their shift on the phone.

    Advice to Management

    Treat the job more professionally. You shouldn't be casual with your hiring process (hiring the kids of your friends, etc) and when they mess up they need to be disciplined. One coworker almost got into a physical fight with a customer but because he was related to the manager's friend, he got to stay on the job. This wouldn't have happened at a more professional job.

    This should be an easy "go to work, make sandwiches for customers, do some cleaning, and then go home" job, but because of how lazy and incompetent the store was managed, it became very frustrating and demoralizing.


  6. "It could be worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Artist
    Former Employee - Sandwich Artist
    Doesn't Recommend
    Neutral Outlook

    I worked at Subway part-time (More than a year)

    Pros

    Flexible hours, and a fast paced working environment. Each customer and sandwich is unique. Tips.

    Cons

    Frequently understaffed, expect equipment malfunctions and breakdown, uncomfortable working conditions, as air conditioning isn't adequate to deal with the heat produced by oven, toaster oven, and miscellaneous electrical equipment. Low pay.

    Advice to Management

    Spend some time working in the stores.


  7. "Subway - Sandwich Artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Artist in Kokomo, IN
    Former Employee - Sandwich Artist in Kokomo, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy job for a teenager

    Cons

    Very little hours
    No real room to move up

    Advice to Management

    Give more job training.

  8. "Make food"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway part-time

    Pros

    Not a thing good about it

    Cons

    I do not like this place

    Advice to Management

    Treat employees better


  9. Helpful (1)

    "Closing=Death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Closer in McKinney, TX
    Former Employee - Closer in McKinney, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Subway part-time (More than a year)

    Pros

    -Free food (cookies baked how you like, bread to munch on, chips, sandwich anytime)
    -Weekly Pay
    -Somewhat comfortable uniform
    -Learn to multitask

    Cons

    -cameras are EVERYWHERE. If you so much as lean on a table or answer a text, you risk getting written up.
    - Manager basically has final say on anything. So if your manager thinks you did something, there's nothing you can do.
    - the only full time person is the manager. You can work 39 1/2hrs a week and not get benefits. (Probably illegal in retrospect)
    - while there's an "employee rank" system, you don't get paid more or get more authority for moving up in it.
    It goes Sandwich Artist >Senior Sandwich Artist>Closer/Opener (if you qualify)
    -Being Closer/Opener means you're basically in charge when the manager is gone for the day but you get NO real authority nor do you get extra pay for it. Just you know, a key to the store and the alarm code and the responsibility of the entire store operating.
    - being the Closer means you have to make sure ALL the dishes are done, trays are scrubbed, all bread is baked, food is prepped for the day, bread is put in the retarder for the next day, the ENTIRE floor is swept and mopped to be spotless, trash taken out (don't get mugged!) Food is put in the fridge, fridge is stocked, chips are stocked, frozen are moved to fridge to thaw, oven is cleaned, toaster is wiped down, count the drawer, clean the bathrooms (no you don't get rubber gloves), count inventory and of course lock up. All within 1hr. If you start early, you get written up. For one person, it takes about 2hrs done right so you gotta get good at it.
    - Closing means you could potentially work 12-cl(10:30p and then about 1-2hrs of cleaning) completely alone. Which is at the managers discretion. And no, you don't get any garrunteed break to eat or go to the bathroom. So if you gotta pee and a customer is waiting, you get written up. Hungry after not eating for 9hrs? Better hope no one comes in or your break gets cut short.
    - Opening isnt the worst, but if the closer didn't do their job (dishes, put bread in the retarder, didn't clean something) it can really mess with the time crunch you're on.
    - Rude customers happen but it's food service. Just give them a cookie and they're happy.
    - you learn really quickly what to avoid and what's good to eat. There are some products that no manager of DM would dare eat.

    Advice to Management

    Treat workers with more dignity. Closers should get a pay raise especially if they have to work alone.


  10. "ehh.."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Subway full-time

    Pros

    full time & flexible schedule

    Cons

    poor management both in store and corporate, power plays between managers and employees, breaks and meals are poorly managed by manager


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