Subway Reviews | Glassdoor

Subway Reviews

Updated July 20, 2017
4,149 reviews

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4,149 Employee Reviews

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Pros
  • Free 6-inch sandwich with each shift (in 93 reviews)

  • yes you get free food on breaks (in 272 reviews)

Cons
More Pros and Cons

  1. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Former Employee - Assistant Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    best thing i really liked about subway, was the interaction i had with my customers. they where flexible with my hours. i like working in a fast pace.

    Cons

    i have no negative things about my job,

    Advice to Management

    my advice would be never to have favoritism toward any one but see how every individual works and their work ethic.


  2. "800 Pound Gorilla"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Consultant in Nashville, TN
    Current Employee - Field Consultant in Nashville, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at Subway full-time (More than 3 years)

    Pros

    You will have some schedule autonomy.

    Cons

    Long hours, low pay, no reviews, no raises. Their "off the record goal" is to hire only attractive young women. The field consultants have one week of training and zero business experience and are trying to tell seasoned business owners how to run their businesses. You could actually be sent to arbitration over some bimbo not knowing what you are allowed or not allowed to do. Unfortunately, the corporate headquarters doesn't care either. They just want their $$.

    Advice to Management

    Get real. The company and area developers are making millions while the staff struggles to pay bills. I guess that is the new american dream.

  3. "Subway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Chandler, AZ
    Former Employee - Assistant Manager in Chandler, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Subway full-time

    Pros

    Easy job and easy to learn. A very good choice for people who have never had a job before

    Cons

    Its fast food and i do not like workong fadt food. Yoy have to b fast and have to learn fast.

    Advice to Management

    They pretty much have it down nothing bad say besides getting paid every two weeks


  4. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Maysville, NC
    Former Employee - Manager in Maysville, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Subway full-time (More than 5 years)

    Pros

    Meet a lot of people
    Fast paced environment is fulfilling

    Cons

    Pay is terrible
    HQ is always hounding you

    Advice to Management

    Value employees more
    Fewer, better employees on the clock... You can afford to pay people more.


  5. "Get hired for 20 hours a week- work 3 hoursa week instead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sandwich Artist in Casa Grande, AZ
    Current Employee - Sandwich Artist in Casa Grande, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Subway part-time (Less than a year)

    Pros

    Is there really Pros at Subway?

    Cons

    •Hired for at least 20 hours per week, but end up working 3 hours a week
    •Found out manager was giving hours to her BFF's because they were older and needed the money more than apparently a teenage employee
    •Management is all over the place, saying one thing and doing another
    •Customers are horrible
    •No training whatsoever and then complain you aren't doing things right
    •Management threatens camera to watch your every move
    •Management is often too young and doesn't know how to run business efficiently
    •Gives employees only 3 hours a week but keeps "Now Hiring" sign in window.
    •High employee turnaround

    Advice to Management

    Management is the problem so you think they're going to listen?


  6. "Managing a Subway"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Salt Lake City, UT
    Former Employee - General Manager in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Subway full-time (More than 3 years)

    Pros

    Upper management are kind with good intentions.

    Cons

    Ridiculously long hours, poor employees.

    Advice to Management

    Value your hard working employees and work harder to keep them.


  7. "Sandwich artist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Artist in San Jose, CA
    Former Employee - Sandwich Artist in San Jose, CA

    I worked at Subway part-time (More than a year)

    Pros

    It's a casual and friendly atmosphere

    Cons

    They work you to the bone

  8. "pretty good place to work for high school student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Leicester, MA
    Former Employee - Anonymous Employee in Leicester, MA

    I worked at Subway part-time (More than 3 years)

    Pros

    can work on customer service

    Cons

    can not sustain a living


  9. "Stressful environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sandwich Artist in San Diego, CA
    Current Employee - Sandwich Artist in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Subway part-time

    Pros

    50% discount on sandwiches, chips, and cookies
    Easy to request days off
    Easy to switch shifts or pickup shifts at any store
    Short 6 hour shifts or long 8 hour shifts
    POS system is pretty simple and easy to ring up coupons
    Some stores only accept $50 bills and lower so less counterfeit problems

    Cons

    Short staffed, expects employees to pickup shifts any day and any time
    No free food
    Long lines during lunch, dinner, and before closing hours
    Only two employees working at night during busy dinner rush
    Managers leave early and no managers present at night
    Managers and district managers do not give consequences like writeups whenever employees are late or don't show up at all so employees continue to do it
    Working completely alone all shift until closing
    Shifts not beimg covered or managers getting mad about swapping shifts
    Morning prep not always done so night crew has to finish prep and manage to clean store on time before closing
    Hard to run entire store by yourself as a closer if precloser leaves earlier or is unreliable worker
    Homeless customers constantly stealing and starting arguments with employees

    Advice to Management

    Give compliments to employees who go above and beyond
    Give hours to workers who are reliable like shows up on time and finish tasks
    Don't blow up employees phone with texts and phone calls just to cover a shift
    Don't blame employees for every little thing especially if it is not in their job description like getting yelled at about prep when you are a closer
    Hire more employees who are willing to work weekdays and weekends


  10. "sandwich maker/ cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cypress, TX
    Former Employee - Anonymous Employee in Cypress, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Subway part-time (More than a year)

    Pros

    My boss allowed me to work a lot of overtime

    Cons

    My manager made me work 30 hours + a week while i was still in high school. It stressed me out big time and i had to run the entire store by myself every night. my manager was awful.

    Advice to Management

    Dont leave a 17 year old to work alone in a subway store by herself


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