SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated February 15, 2017
329 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
50 Ratings

329 Employee Reviews

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Pros
  • Flexible schedule with a work from home a needed atmosphere (in 20 reviews)

  • Sympathetic attitude attitude toward teleworking and work life balance (in 15 reviews)

Cons
  • Work life balance wgeallenas a ch (in 28 reviews)

  • Some changes after the SAP acquisition (in 22 reviews)

More Pros and Cons

  1. "Great Environment for Employees and Solution for Customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SuccessFactors full-time

    Pros

    -Pay, Innovation, Support, Colleagues, and Customers

    Cons

    Can be challenges with maintaining customer success due to turnover from acquisition.

    Advice to Management

    Continue to train and develop your talent.


  2. "Great culture and place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SuccessFactors full-time

    Pros

    Start-up with a wonderful family culture and the ability to build something you can be proud of--a great SaaS Talent Management Software offering.

    Cons

    Some changes after the SAP acquisition. Learning to navigate a larger organization with a slightly different culture takes some getting used to.

    Advice to Management

    Value those with knowledge who helped build this company. They know best where opportunities to improve lie and how to be most successful dealing with prospects, customers and internal employees.


  3. "Great place for upward mobility!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time

    Pros

    Strong product knowledge is the key to continued success.

    Cons

    Typical work week is 45 hours


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  5. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant
    Current Employee - Implementation Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than 3 years)

    Pros

    Great compensation & benefits, great culture, internal opportunities, etc

    Cons

    remote positions that aren't Sales are difficult to get

    Advice to Management

    be more open to remote employees


  6. "Great people but pay and talent need improvements"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in South San Francisco, CA
    Former Employee - Director in South San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SuccessFactors full-time (Less than a year)

    Pros

    People are nice and they have a get things done mindset
    Somewhat flexible work-life balance
    Management cares about culture and people
    Right emphasis and focus on priorities by management

    Cons

    Difficult to get a response from HR and they don't get back to you in a timely manner
    Collaboration and other basic office tools are painful to use (not integrated, SSO issues, different systems that are cobbled together)
    Feels like an older, corporate company
    Not very diversified at the exec management layer
    Somewhat chaotic work culture
    Talent needs improvement (bar could be set higher for new hires and existing employees)

    Advice to Management

    Keep the management layers small and don't build management hierarchies
    Hire amazing talent and compensate them well on par with salary expectations in SF Bay Area
    Automate processes and tools so that there's less reliance on employees to do basic administrative tasks
    Be transparent about the opportunities or lack thereof


  7. Helpful (2)

    "HCM Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at SuccessFactors full-time

    Pros

    - Great people
     - Unlimited R&D and spending investment
     - Great work flexibility and work / life balance

    Cons

    - Company's motto is to "run simple" yet everything about the company is the complete opposite
     - no stability in management, constant turnover
     -

    Advice to Management

    Throw all current operation processes away and start over. Pretend you are company of 70 people, not 70,000 and think of what it takes to get something done. The company size has styfled your ability to be efficient.


  8. "Great benefits and culture, mgmt should pay more attention to employees from acquisitions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Unlimited PTO
    -Cool offices
    -Not micro-managed
    -Free fruit and veggie fridge
    -Free lunch once a week
    -Great values!

    Cons

    With such a large company it was hard to get things done. I was severely underpaid (brought in through an acquisition) and was told for over 9 months they were working on getting me a raise but it never happened.

    Satellite offices were often forgotten about

    Hard to collaborate with so many people working from home

    Advice to Management

    Management should care about all employees - even those at satellite offices from acquisitions and entry-level employees.


  9. Helpful (2)

    "Not what I tnought"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Executive
    Current Employee - Senior Sales Executive
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (Less than a year)

    Pros

    Very strong product, a lot of smart, helpful co workers, benefits pretty good, good SAP senior leadership.

    Cons

    Middle management pretty weak, internal systems very hard to navigate, most territories mixed bag and not aligned to how HR buys. Feels like a very different company from the interview process to the job. Trying to understand the sales comp plan is like reading a foreign language.

    Advice to Management

    Better align territories to mirror how HR buys, not to SAP verticals for ERP. Upgrade interval systems so employees have easy mobile access, better CRM, streamline the comp plan girl sales so it's easier to understand, make quotas better match territories and true opportunity.


  10. Helpful (6)

    "Modern day slavery"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SuccessFactors full-time (More than 5 years)

    Pros

    Office environment is good and the benefits are pretty good but compared to other high tech software companies they would be considered average to below average. Compensation tends to be on the lower side of the range as well for tech.

    One definite advantage is that most people work remotely or from home. Something to consider.

    Cons

    It is pretty much a modern day sweat shop and you can expect to work mandatory weekends and a minimum of 12 hours a day and received very little support from management. It is definitely changed over the years from a culture of collaboration and openness to a culture of managing by fear. Many colleagues are reminded that they can be terminated if they failed to comply with management wishes.

     Objectives are not clear and performance reviews are nothing more than a manager filling out a template which is so sad to see at a performance management software company.

     The environment is very complicated, there are almost monthly re-organization announcement adding to the confusion of who is doing what and who you are working for, multiple manager changes over the course of a year, and leadership has no clear direction on how to improve or move forward other than to pile extra work on the individuals. it is not a culture of respect and many colleagues are very demoralized and constantly discuss about how they are trying to find other jobs.

    Advice to Management

    Hire and promote experienced but compassionate leaders. Get a clue, get a plan but keep it simple.


  11. Helpful (3)

    "Decent company, horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lots of resources available, good training, good investment in new employees

    Cons

    Bad management, company is hard to navigate, very hard to find answers within the company,



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