SuccessFactors Reviews | Glassdoor

SuccessFactors Reviews

Updated September 5, 2017
351 reviews

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3.4
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
62 Ratings

351 Employee Reviews

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Pros
Cons
  • Work life balance wgeallenas a ch (in 29 reviews)

  • Some changes after the SAP acquisition (in 23 reviews)

More Pros and Cons

  1. "Big Company with Startup Mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at SuccessFactors full-time

    Pros

    Very collaborative environment. Very customer-focused.

    Cons

    Geographically spread, which means you may never, or only rarely get to meet colleagues.


  2. "HCM Software"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Services Engineer in Boston, MA
    Former Employee - Technical Services Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SuccessFactors full-time (More than 10 years)

    Pros

    The SuccessFactors product truly is amazing, customizable, and tightly integrated between modules. There are a host of talented and dedicated employees that are committed to the betterment of the customers and their goals.

    Cons

    If you are employed in a customer facing position that provides support and configuration assistance, then you will consistently be required to do more with less, and will be viewed as a necessary evil. Managers regularly refuse to allow employees to advance out of their roles if they are seen of immediate value in their current role.

    Advice to Management

    Allow career advancement for all employees.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Remote, OR
    Current Employee - Anonymous Employee in Remote, OR
    Positive Outlook
    Approves of CEO

    I have been working at SuccessFactors full-time (More than 5 years)

    Pros

    Culture and employee focused are good.

    Cons

    Nothing to add at this time.


  4. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SuccessFactors full-time

    Pros

    good free food and brand name

    Cons

    not many cons at this point

    Advice to Management

    flexibility


  5. Helpful (3)

    "Not so "Success"Factors."

    StarStarStarStarStar
    Former Employee - Software Developer in South San Francisco, CA
    Former Employee - Software Developer in South San Francisco, CA

    I worked at SuccessFactors full-time (More than a year)

    Pros

    1. SAP brand - Access to SAP, SAP technologies, learn from across SAP and its subsidiaries. All employees have the ability to move within SAP and be part of a new team.
    2. Ability to work on your own schedule and also flexibility to work from home.
    3. Good employee benefits
    4. Great people to work with, everyone is really helpful and supportive
    5. Job is highly stable and reliable
    6. Great learning opportunity initially.

    Cons

    1. The pay is sub-standard, compared to bay area's standard salary for software developer.
    2. Most importantly, the immigration policies are really bad. SuccessFactors and SAP is not very employee-friendly with respect to immigration.
    3. Too many changes in the upper management has caused lack of direction to the company's vision. All the good people have left the company.
    4. Managers and directors are fairly new and need extensive training.
    5. No growth in the long run - if you are an entry level developer/QA, there is absolutely no growth here. Everyone in the team is lead/manager/director. Most of the development work is done from outside USA, from low cost centers. So don't settle at SuccessFactors, move to the SAP umbrella such as SAP, Ariba, Concur, Lumira, etc.

    Advice to Management

    1. Be reasonable! Pay according to the standards of bay area. Employees have families!
    2. Please learn from other companies about Immigration and HR policies. These really need a reform at SAP and SuccessFactors, try to retain your experienced employees in the long-run! At least, TRY!
    3. Train your new managers and new directors.


  6. "Legal operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Operations Manager in South San Francisco, CA
    Former Employee - Legal Operations Manager in South San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SuccessFactors full-time (More than 3 years)

    Pros

    Fantastic company that encourages creativity and true team spirit!

    Cons

    The only con is that I am no longer there. Great company!

    Advice to Management

    Find a place for Fred Ascher and bring him back!


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at SuccessFactors full-time

    Pros

    They are fairly lienient with being able to do your own schedule

    Cons

    The pay is very low compared to other equivalent companies.

    Advice to Management

    Raise wages. The cost of living keep going up but I salaries are not going up accordingly

  8. "Success is a gamble at SuccessFactors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at SuccessFactors full-time (Less than a year)

    Pros

    SAP brand name and people, ethics are great.

    Good vision of what they want to achieve

    Cons

    Poor execution on vision. Many acquisitions continue to be a challenge.

    Comp plan for reps up to 50% quota will challenge most newcomers.

    Heavily deployed sales teams with thin territories is creating turnover or at least transitions to other SAP divisions.

    Advice to Management

    Focus investment on fixing foundation instead of creating new solutions.

    Value employees enough to realize they have families and pay them reasonably.


  9. Helpful (1)

    "Company in Turmoil"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SuccessFactors full-time (More than 10 years)

    Pros

    Startup mind set.
    In the right teams, there is space to innovate.

    Cons

    Constant shuffle of leadership.
    No Leader lasts more than a year. Changes direction so many times that its frustrating.
    Hot bed of politics


  10. "iContent General Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IContent General Consultant in South San Francisco, CA
    Current Employee - IContent General Consultant in South San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SuccessFactors (Less than a year)

    Pros

    Excellent work culture
    Flexible working

    Cons

    there is nothing to say about cons

    Advice to Management

    Be little sensible with your HR policies.


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